PuffItUp! Reviews 5,548

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Puffitupcom Moreno Valley Ca . I ordered a Plenty vaporizer this year 2025 it did not work, contacted them many times for a return receipt never got an answer returned vaporizer right away certified... See more

Rated 5 out of 5 stars

Zach S. at PuffItUp support adequately addressed my concerns and provided exceptional service with high aptitude and quick response times. He went out of his way to provide detailed explanatio... See more

Company replied

Rated 5 out of 5 stars

Nowadays this gradual transition from original cigarettes and tobacco to vapes is really on hype actually. Smokers are ssure that it can ease the harmful consequences of nicotine for their health. I g... See more

Rated 5 out of 5 stars

Well organized e-store! PuffItUp! was running several sales on items in almost any category which was great. I'm relatively new to this form of intake so between having quite a few options, all of whi... See more

Company details

  1. Vaporizer Store
  2. Tobacco Shop

Written by the company

Hi! I'm Randy, the guy who started PuffItUp over a decade ago. We want to be your favorite place to shop and learn about the Vaporizer industry. Great products and exceptional customer service is what we are all about. Say hi to us sometime, we love a good vaporizer conversation :)


Contact info

3.5

Average

TrustScore 3.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast shipping and great service

Fast shipping and great service, I originally thought my device I received was broke. But customer service walked me through and helped me get it sorted out. Of course it was me and I had know clue what I was doing, lol. Will always come back to puff it up!

March 9, 2021
Rated 5 out of 5 stars

Excellent product

Excellent product, delivery time, and prices. Cant beat the free gifts they throw in with your order. Thanks for the Swedish Fish lol. 🔥 🔥

March 9, 2021
Rated 5 out of 5 stars

Amazing service

Always super fast shipping. The parts I needed were in stock and ready to ship and even went out the same day! Amazing service as always and the reason I’ll keep shopping here.

March 9, 2021
Rated 1 out of 5 stars

Stole Money

The website claimed the card got declined but the money was taken from my account. Customer service was no help in helping either get my money back or send me what i ordered.

March 8, 2021
Unprompted review
PuffItUp! logo

Reply from PuffItUp!

Hi there. Your card was declined and the funds will be returned to your card in 2-5 business days. Please email me at help@puffitup.com if you have any questions. =)

Rated 5 out of 5 stars

PuffItUp has been a great experience…PuffItUp is amazing!

PuffItUp has been a great experience every single time. I always check Puffitup first because their customer service is excellent. They have multiple contact options and even a telephone number to call if you need to. Really like this store and if they have what I want it’s better to get it from PuffItUp.

March 8, 2021
Rated 5 out of 5 stars

Fast delivery

Fast delivery, twizzlers, and exactly what i ordered, just wish they didn't sell out so my buddy could order one!

March 8, 2021
Rated 5 out of 5 stars

These guys/ and gals are amazing!!!

These guys/ and gals are amazing! Always on point with web site navigation to ease of sale checkout, customer service reply time, the quickness and accuracy of a shipment and all the personal touches that makes the product shine that much more. If you have not tried them you should! Thanks again!

March 8, 2021

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