Puffitupcom Moreno Valley Ca . I ordered a Plenty vaporizer this year 2025 it did not work, contacted them many times for a return receipt never got an answer returned vaporizer right away certified... See more
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Zach S. at PuffItUp support adequately addressed my concerns and provided exceptional service with high aptitude and quick response times. He went out of his way to provide detailed explanatio... See more
Company replied
Nowadays this gradual transition from original cigarettes and tobacco to vapes is really on hype actually. Smokers are ssure that it can ease the harmful consequences of nicotine for their health. I g... See more
Well organized e-store! PuffItUp! was running several sales on items in almost any category which was great. I'm relatively new to this form of intake so between having quite a few options, all of whi... See more
Company details
Written by the company
Hi! I'm Randy, the guy who started PuffItUp over a decade ago. We want to be your favorite place to shop and learn about the Vaporizer industry. Great products and exceptional customer service is what we are all about. Say hi to us sometime, we love a good vaporizer conversation :)
Contact info
290 kingsbury grade #5, 89449, stateline, United States
- 800-420-4237
- help@puffitup.com
- www.puffitup.com
Hasn’t replied to negative reviews
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Fast shipping and great service
Fast shipping and great service, I originally thought my device I received was broke. But customer service walked me through and helped me get it sorted out. Of course it was me and I had know clue what I was doing, lol. Will always come back to puff it up!
Excellent product
Excellent product, delivery time, and prices. Cant beat the free gifts they throw in with your order. Thanks for the Swedish Fish lol. 🔥 🔥
Amazing service
Always super fast shipping. The parts I needed were in stock and ready to ship and even went out the same day! Amazing service as always and the reason I’ll keep shopping here.
Quick delivery and great service
Quick delivery and great service. Quality is amazing and all the freebies provided were great!
Awesome experience!
Awesome experience!! Great sale, fast shipping, and awesome gifts and I loved the candy treats!! Y'all rock!!
Still haven't received my product been…
Still haven't received my product been they said there was trouble with shipping label but I should still receive without updates. To email if I haven't received it so I did and no response yet was supposed to be a gift..
Stole Money
The website claimed the card got declined but the money was taken from my account. Customer service was no help in helping either get my money back or send me what i ordered.

Reply from PuffItUp!
Item arrived earlier than expected!
The good people of PuffItUp are always…
The good people of PuffItUp are always on their game. They've got a great selection, great prices, and quick shipping
Fast and efficient what more can I say
Haven't gotten items
PuffItUp has been a great experience…PuffItUp is amazing!
PuffItUp has been a great experience every single time. I always check Puffitup first because their customer service is excellent. They have multiple contact options and even a telephone number to call if you need to. Really like this store and if they have what I want it’s better to get it from PuffItUp.
Fast delivery
Fast delivery, twizzlers, and exactly what i ordered, just wish they didn't sell out so my buddy could order one!
These guys/ and gals are amazing!!!
These guys/ and gals are amazing! Always on point with web site navigation to ease of sale checkout, customer service reply time, the quickness and accuracy of a shipment and all the personal touches that makes the product shine that much more. If you have not tried them you should! Thanks again!
It doesn’t get hot enough to work
Awesome company on time nd saweet
It's the best mod that I've ever used…
It's the best mod that I've ever used hands down!
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