PuffItUp! Reviews 5,548

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Puffitupcom Moreno Valley Ca . I ordered a Plenty vaporizer this year 2025 it did not work, contacted them many times for a return receipt never got an answer returned vaporizer right away certified... See more

Rated 5 out of 5 stars

Zach S. at PuffItUp support adequately addressed my concerns and provided exceptional service with high aptitude and quick response times. He went out of his way to provide detailed explanatio... See more

Company replied

Rated 5 out of 5 stars

Nowadays this gradual transition from original cigarettes and tobacco to vapes is really on hype actually. Smokers are ssure that it can ease the harmful consequences of nicotine for their health. I g... See more

Rated 5 out of 5 stars

Well organized e-store! PuffItUp! was running several sales on items in almost any category which was great. I'm relatively new to this form of intake so between having quite a few options, all of whi... See more

Company details

  1. Vaporizer Store
  2. Tobacco Shop

Written by the company

Hi! I'm Randy, the guy who started PuffItUp over a decade ago. We want to be your favorite place to shop and learn about the Vaporizer industry. Great products and exceptional customer service is what we are all about. Say hi to us sometime, we love a good vaporizer conversation :)


Contact info

3.5

Average

TrustScore 3.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

DISAPPOINTING EXPERIENCE

Addendum. I received an email at 7 am this morning from the same fellow I've been working with with regards to my no show pkg.
He's been unfailing polite and never rude or inpatient with my questions. They state they are positive the package was delivered to usps and its their glitch.. he says this has happened alot in the last 2 weeks. Today I recieved notice that they have refunded sezzle infill and I recieved a prompt email from Sezzle confirming the refund. Two weeks down the line I'm disappointed not have a Mighty from Puff it up but though they couldn't deliver, they we great communicators (thank you Alex) so 3 stars for effort...

March 6, 2021
Rated 5 out of 5 stars

Fury Edge

Fast and free shipping (2 day in US), came with some stickers and a free item of good quality. The price was the best around and the website had multiple coupons available. I would definitely shop here again.

March 5, 2021
Rated 5 out of 5 stars

Satisfied Customer

The pricing of the product was very reasonable. Shipping and delivery was quick and I enjoyed the snacks sent by Dylan. It was excellent service!!!

March 5, 2021
Rated 5 out of 5 stars

the BEST

best prices i;ve seen online. great selection, deals all the time and candy with your shipment. <3

March 5, 2021
Rated 1 out of 5 stars

Haven’t received my package so I can’t…

Haven’t received my package so I can’t really give an honest review over a week since I’ve placed my order

March 5, 2021
PuffItUp! logo

Reply from PuffItUp!

Hey there! I am so sorry for the delay! We've been seeing this happen a good bit this week in particular - I think the removal of automated sorting machines has caused USPS to sort packages without scanning them, which has lead to some tracking numbers staying at "Accepted" or "Late" until they're delivered. Judging by the timeline of your order I'd expect it to show up within the next few business days! Let me know how everything is puffin' when it comes in =)

Rated 5 out of 5 stars

Excellent Service!

Shipping was quick and arrived safely, and I love my VapCap M! Shoutout to Steven for packing my order, because he put a couple packs of starburst in there for me haha

March 5, 2021
Rated 3 out of 5 stars

Everything came as expected

Everything came as expected, except delivery was 2-3 days late. This may not have been Puffitup’s fault however, COVID has most post offices shut down. So, 3 stars because it was a pretty average delivery. Got an awesome deal on my dynavap, but was a bit late

March 5, 2021
Rated 5 out of 5 stars

I ordered the fury edge with 4 extra…

I ordered the fury edge with 4 extra caps. Got my order in 2 business days. It was double wrapped, with candy, coupons, stickers and happiness! I was so pleased with the product I ordered another one. My second order arrived in the time and fashion as my first order! Thanks guys! Candy was a nice touch! ;)
Keb

March 5, 2021

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