Pure Beauty Reviews 

505
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items are competitively priced, making it easy to find great deals on popular skincare brands. Shoppers consistently praise the fast shipping service, noting that purchases arrive promptly and are well protected in secure packaging. Many buyers also love receiving complimentary samples and little gifts that allow them to try new items. Some people were dissatisfied with delivery times, mentioning that certain orders took weeks to arrive or unfortunately never showed up at all. A few other buyers also noted frustrating experiences regarding damaged goods, incorrect items received, or unhelpful support responses when trying to resolve issues.

What people talk about most

Product

Customers had positive experiences with product, noting they are high quality and come with rich ingredients.... See more

Delivery service

People report positive experiences with delivery service, consistently noting that orders arrive quickly and... See more

Price

Clients share positive opinions on price, consistently highlighting that costs are lower and more competitive... See more

Order

Reviewers highlight positive aspects of ordering, noting that the website is easy to use and products... See more

Service

Users describe positive interactions with service, highlighting competitive pricing, fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Pure Beauty for a number of years now and they are consistantly very competitive in their pricing - especially for Dermalogica products I’ve had cause to ring them about an orde... See more

Rated 5 out of 5 stars

I have been ordering from Pure Beauty for many years now. Their prices are very competitive and much lower than other Dermalogica suppliers. They also give free samples and free gifts depending on am... See more

Rated 5 out of 5 stars

I ordered something from Pure Beauty just because it was the cheapest online, but then had to be away from home as a result of a family crisis, so the item was sent back by Royal Mail. I was really pl... See more

Rated 5 out of 5 stars

I have been using Pure Beauty for a good number of years, I started buying Dermalogica products as a client at the salon and then continued with online purchases. The prices are most competitive, and... See more


Company details

  1. Beauty Salon
  2. Beauty Product Supplier
  3. Hair Product Store
  4. Health and Beauty Shop
  5. Skin Care Clinic

Written by the company

We are a small family run Beauty Salon from Lichfield in the Midlands and we have been selling Professionally Recommended Beauty Products Online in the UK for nearly 20 years. Our brands include some of the most popular, well known and well resepcted skincare and hair care products in the UK. These include Dermalogica, Elemis, Medik8, SkinCeuticals, Olpalex, L'Oreal, Color Wow and many, many more besides. We are a small business and we are very proud to be so and the comes with it's stregnths and weaknesses but we have a strong and loyal customer base and we always try and do our very best for all of our customers. We hand pick and pack all of our customers' orders, we do it from our Salon in Lichfield and we process and send orders as quickly as we can but we are not a multi-national business and we will never deliver your items the same day. What we will do is appreciate each and every customer and each and every order they choose to place with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

505 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(505)

208 reviews in the last 12 months

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Rated 5 out of 5 stars

Pure Beauty is the place I always head…

Pure Beauty is the place I always head to for my Dermalogica fix. They're well priced and the delivery is always speedy. Last time I purchased, the moisturiser I was after was on sale AND I got free travel size Multi Vitamin Power Firm products, so I was super happy : ) I would highly recommend them to anyone.

November 1, 2025
Unprompted review
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Rated 5 out of 5 stars

A very happy customer for at least 15 years!

I have used Pure Beauty for many years now and I can only be completely positive about the website, the ease of use and the products are always delivered in great condition and on time. I love that most items are usually in stock and the selection is great. I wouldn’t use any other site for buying my Dermalogica!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great site and prices

Great site, I bought a medik8 product for £30 less than other sites I had visited. The product seems genuine and came fast! Thank you :)

October 30, 2025
Unprompted review
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Rated 5 out of 5 stars

The only company I trust

Pure Beauty is the only company I will order my Dermalogica products from & have done so for years.
The service is always reliable, quick & ordering is easy. The added feature of free samples is appreciated as they are very handy for travelling.

October 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Would recommend

This was my first time ordering from Pure Beauty, I ordered a Murad Moisturiser. The price was the best price I found for this product and was delivered promptly. Will definitely use again.

October 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Great

Ordered night cream, which is fab. Pure beauty was the best price & UK based, if they keep their prices low I will be buying much more from them. I’m a Skinceuticals & Medik8 fan.

October 18, 2025
Unprompted review

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