I had stopped using my Pureclinica Turmeric and Curcumin products for a few months. I am almost 60 years old. I do Les Mills Spin Classes at my local gym twice per week. A few weeks ago my knees st... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Pureclinica.com
Written by the company
1. Produce high-strength supplements that deliver real results.
2. Offer them at an affordable price.
3. Provide thoughtful customer care independent of the business needs
We are grateful to all of our customers.
Contact info
2nd Floor, 145-157 St John Street, EC1V 4PY, London
- +44 2081 336050
- sales@pureclinica.com
- www.pureclinica.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I do not like to write bad reviews but…
I do not like to write bad reviews but this is the only way I found to prevent eventual future customers to fall in the same situation I did.
An order made 2 weeks ago that is returned to Pureclinica by shipping company next day due to a "Service Error" and then total absence of response from Customer Service (including phone in website that does not work). Status: no order received, no money returned, no answers from Pureclinica. Thought this was impossible in today's ecommerce world. Edited: Customer service replied to refund (not solving shipping issue), changing rate accordingly.
I accidentally ordered something I…
I accidentally ordered something I didn't want but Colin was great - cancelled the order and issued a refund straightaway. I have a couple of subscriptions with these guys - great value, good products and orders always despatched promptly.
Exceptional customer service and highest Quality Vitamin products I have been a dedicated customer with Pureclinica for over 2 years.
I have been a dedicated customer with Pureclinica for about 2 years. I spent a lot of time researching the best quality vitamins and mineral products - after being frustrated by paying over the odds for poor quality products. I truly believe I have found a reputable company which provides the highest quality products - without all the marketing nonsense and I feel happy paying their fair prices for this exceptional quality.
I subscribe monthly to their Collagen products (amongst using others). This month I had over subscribed and needed to postpone my order. This was done without fuss and exceptional customer service. Colin in the Pureclinica Customer Service team could not have been anymore helpful and assisted in my needs most politely and incredibly efficiently. I cannot recommend Pureclinica products and business higher - would not hesitate to refer or recommend anyone to their website and products.
Great customer service , great product
I ordered glucosamine/chrondroitin from PureClinica via Amazon. When it arrived, the product was damaged - it was obvious that the problem was caused by delivery, not the company itself. Nevertheless, the product wasn’t consumable due to the damage, so I went to Amazon and followed the link to PureClinica to email them. I received an email the same day, which was very apologetic, promising to send a replacement out immediately- I then received a perfect replacement less than 48 hrs later. I was so impressed with the customer services. Would definitely buy either directly or indirectly from Amazon again.
Highly Recommend
I have been using this company for 5 years. The products work!! Always arrive very quickly with good offers when you buy a few more. Would highly recommend the company, service and product.
I have been using this product for a…
I have been using this product for a few years now and cannot find better. High quality product, sensible price, quick despatch, and excellent customer service when needed. Highly recommended.
Why I choose Pureclinica
I researched for hours before choosing to buy from Pureclinica
They care about what goes into their products, unlike big pharmaceuticals who care mostly about profit.
After using this product less than a week my sceptical partner saw such a change he started taking it too. After 24years on antidepressants he weaned himself off them over a few months. His lust for life is back and he feels like he can see in colour again.
I recommend this product to many people and have started sending it to my family in South Africa! I always tell people I only vouch for this product if bought from Pureclinica and share the link with everyone I can. They see the changes in us so are asking, how we did it! It is this supplement.
Please never change it and never stop making it! 🙏
Thank you, it has saved me, my family and many friends.
Exceptional Joint Support!
I ’ve been using Bio Joint Care 1550mg by Pureclinica, and I have to say—it really works! My joints feel stronger and more flexible, and the discomfort I used to feel has significantly improved.
It’s a high-quality supplement that does what it promises. If you're looking for something to help with joint mobility and relief, I highly recommend it! My doctor also recomends it as the best product ever!
Skin RegimeI've been using Double Strength…
I've been using Double Strength UltraLift Skin Conditioner for quite a few weeks, having changed my skin regime from just Hyaluronic Acid and Collagen, still from Pureclinica. This Skin Conditioner contains extra ingredients, which to purchase separately would cost a lot of money. It is a beneficial product and furthermore, this company has integrity and I find their products excellent. I recommend them to all my gym friends.
WHERE'S MY ORDER?!?
It's now been over a month since I purchased your Triple Strength Lycopene 50mg x 180 tablets and yet I still haven't received ANYTHING. It only took you a few days to complete the transaction and take the money but I havn't even heard a single word from you.
A COMPANY WITH OUTSTANDING CUSTOMERS EMPATHY.
The company has customers delight as the core business focus. My contact with one of their staff Mr. Collin instantly made me love PURECLINICA before I even used their product. His friendly nature and customer’s empathy have been a top notch. I also love their product quality.
Always arrives very quickly a good…
Always arrives very quickly a good company to deal with
Prompt delivery
Prompt delivery. Good products.
Good value, and quantity discounts useful.
Top products…
So pleased with the array of stock they hold and different strengths available to buy at great prices and fast delivery.
Always a speedy service
ULTRA Pure Superba Krill Oil capsules
ULTRA Pure Superba Krill Oil capsules. Awesome product and experience dealing with this company. Been using since 2023. At 59 I feel that I have woke up with knees and joints feeling 20 years younger. Best source of Krill Oil I found. Sourced directly from Antarctica. I highly recommend. Thank you!
Avoid at all costs
Avoid at all costs, terrible customer service and product. Their website says "YOU MAY CANCEL YOUR SUBSCRIPTION PLAN AT ANY TIME BY EMAILING" I've been emailing them since February and they are ignoring me completely. I can no longer take their product because my doctor said not to. Yet they won't cancel the subscription. If anyone from Pureclinica reads this (although I suspect they wont because they don't care about their customers given they're ignoring me) need to CANCEL Subscription
#47684091973
and Subscription
#47684124741
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








