Pure Modern Living Reviews 387

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the ease of ordering and the speed of delivery. People highlight the effectiveness and quality of the products, as well as the good value offered. Consumers find the website easy to use, especially for reordering products that are hard to find elsewhere. The business is also praised for its selection and competitive prices, with free shipping available above a certain amount. However, some reviewers report issues with the product received, which sometimes differs from what was advertised. Other consumers have experienced problems with damaged packaging and broken items upon arrival. While many are satisfied with the prompt resolution of these issues, some express frustration with shipping times and undelivered orders.

Based on these reviews

Rated 5 out of 5 stars

Took awhile waiting for the product I wanted to order came back into stock. In that it's a seasonal item, I waited too long last year before ordering so I lost out 'cause available stock had run out.... See more

Rated 5 out of 5 stars

We don’t have accessibility to the product that I have on reorder, (subscription). So ordering through your business is a game changer. I live at least two hours from the nearest store to carry my pro... See more

Rated 5 out of 5 stars

I've been on the lookout for a "BITTER LEMON" cocktail mixer since the day after Canada Dry stopped making it. The Polar Bitter Lemon sold here is the PERFECT replacement, and I'm thrilled at the low... See more

Rated 5 out of 5 stars

They had the gallons of hand soap at a lower price than anywhere else I could find, and offered free shipping. I placed my order on Sunday, and the 2 gallons of hand soap arrived on Wednesday, well pa... See more


Company details

  1. #5 of 5 best companies in Natural Foods Store
  2. #99 of 149 best companies in Health and Beauty Shop
  3. #24 of 27 best companies in Herbal Medicine Store
  4. #47 of 67 best companies in Pet Supply Store

About Pure Modern Living

Written by the company

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***ATTENTION*** Some orders may take longer than anticipated due to current circumstances and carrier delays. We're working to get all shipments out as quickly and safely as possible. If you are experiencing any issues with your order, please email us at info@puremodernliving.com and we would be happy to assist you. We hope you and your loved ones are healthy and safe!

Pure Modern Living is a one-stop online health food store that provides individuals and families with natural, wholesome, and safe food and household products. With over 25,000 natural products in our store, we strive to take the hassle out of shopping for natural foods, pet care products, organic baby supplies, vitamins and supplements, and more. Discover how easy and convenient shopping for safe, wholesome products can be. Visit our online store today! https://puremodernliving.com/


Contact info

4.1

Great

TrustScore 4 out of 5

387 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Better Packaging Makes For Happier Customers

The two gallons of George's Aloe we received yesterday were packaged the best we've ever seen from Pure Modern Living. They were packed with bubble-wrap in smaller boxes inside of a larger box. Previously, they've been shipped in a large, shabby, loosely taped box without packing material so they could roll around. I don't know if there is new management or more responsible workers, but please keep up the good work. Thank you!!

March 12, 2026
Rated 4 out of 5 stars

Package lost due to shipping in inclimate weather

Due to the recent inclimate weather, apparently there were some issues with shipping. Initially, I was very distraught as the product I ordered is often out of stock locally. However, after several communications trying to seek a resolution, they were able to re-ship my order and it arrived very well packed and with no further problems. I appreciate their efforts in obtaining a positive outcome.

March 3, 2026
Rated 1 out of 5 stars

When my package arrived it was all…

When my package arrived it was all busted up and had been taped back together some of the bottles were so badly damaged that they were cracked and leaking you guys really need to get it together and choose a single shipping company that handles the process from pick up to delivery. I will never order from your company again.

January 13, 2026
Rated 5 out of 5 stars

I had a seamless experience with my…

I had a seamless experience with my order from start to finish! I reached out once to express concern with my shipping address and the customer support team took care of my concerns and went above and beyond. Will be re-ordering in the future.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

No product yet

It has been a week and no notification about the item at all except an email asking me to rate my experience. I am beginning to think I got scammed out of my money. in this day and age shipping should happen within a couple of days. I would have purchased somewhere else if i knew it would be this long.

November 11, 2025
Rated 1 out of 5 stars

Zero Stars

1. Product Not As Advertised.
2. Customer Service Call Center Non-existent.
3. Customer Service Email No Response

Buyer Beware!

November 3, 2025
Rated 5 out of 5 stars

Good price, fast shipping

They had the gallons of hand soap at a lower price than anywhere else I could find, and offered free shipping. I placed my order on Sunday, and the 2 gallons of hand soap arrived on Wednesday, well packaged so that the product was undamaged. I will definitely order from this company again. Thanks!

November 4, 2025

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