Purple Pleasures Reviews 49

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Placed an order on 28/09/17 - two items delivered in separate packages - third item still outstanding. Numerous phone calls and two emails - no response. Customer service - its a very poor joke!

Rated 2 out of 5 stars

I can write this review now having actually recieved the bloody goods I ordered. To say ordering from this company is one to avoid would be the understatement of the millenium. To get... See more

Company replied

Rated 2 out of 5 stars

Well I ordered a few goodies for myself and they were delivered really quick. Only problem was my parcel was ripped open so someone had been looking inside. The parcel was not secure just very flims... See more

Company replied

Rated 1 out of 5 stars

Ordered a pair of ladies Dildo pants and received a cheap pair of latex crotchless knickers instead. Pointless

Company details

  1. Sex Toy Store

About Purple Pleasures

Information provided by various external sources

Purple Pleasures is a leading online adult boutique. We aim to bring fun back into your bedroom with our huge range of sex toys. We are constantly looking for new products to offer our customers so you can always experiment with something new.

Venus Sales Ltd took over Purple Pleasures at the end of April 2009 and since then the website has gone from strength to strength with over 6,000 more products on it than the previous owners had.

We are a family run business and so can offer a much more personalized service which many of our competitors fail to do.

Contact info

1.4

Bad

TrustScore 1.5 out of 5

49 reviews

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Rated 1 out of 5 stars

Placed an order on 28/09/17

Placed an order on 28/09/17 - two items delivered in separate packages - third item still outstanding.
Numerous phone calls and two emails - no response.
Customer service - its a very poor joke!

October 17, 2017
Unprompted review
Rated 5 out of 5 stars

Wow - What A Ride !!!

I love my new dildo its almost like the real thing, its size is realistic and god it feels nice when its lubed. The only bad thing is the chemical smell but I'm hoping it will fade in time. Otherwise, I reckon my ex husband might never be replaced.....

May 31, 2012
Unprompted review
Rated 2 out of 5 stars

Package delivered ripped open .... Postman knew exactly what I had purchased

Well I ordered a few goodies for myself and they were delivered really quick. Only problem was my parcel was ripped open so someone had been looking inside. The parcel was not secure just very flimsy packaging. Considering there was nearly £50.00 worth of good in it I was really annoyed. Also I one of the items I ordered does not work how it should do so it was a total waste of money.

Will I buy from them again... no, definitely not.

April 3, 2012
Unprompted review
Purple Pleasures logo

Reply from Purple Pleasures

Rated 5 out of 5 stars

Superb Customer service and fast delivery

I've always been a little afraid of buying online but after calling the company (regarding a size of a product) I was very reassured. Initially I bought a small low cost item to relieve my fears and I was pleasantly surprised to receive my order the day after. I've since used the same company a few times and the service is top notch. I'd highly recommend this company.

There prices are great too.

March 30, 2012
Unprompted review
Rated 5 out of 5 stars

Highly recommended website

I have ordered from this website a few times now and everytime the service has been impeccable. The speed of delivery, packaging, the extras provided all add up to a company that really does want to look after customers. I would absolutely recommend this website to anyone.

March 17, 2012
Unprompted review
Rated 5 out of 5 stars

What a wonderful company to buy from

Ordered the goods at night and received an email with tracking number the following morning, followed by delivery the same afternoon.....brilliant service and one of the best value for money sites we have came across.

March 13, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent delivery time, next day - great and happy with product discription. Recommend others to this site.

March 2, 2012
Unprompted review

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