PX-SHOP Danmark Reviews 28

Reply from PX-SHOP Danmark

Aug 28, 2021

Dear Aaron
Thank you for your resent email and post on Trustpilot.

We dont really understand your comments.
We have emailed you back at 3. august 2021 kl. 14.51.00 CEST, (Dear Sir, Thank you for your order. Unfortunately the product is out of stock, so we have cancelled your order.). Please see attached email for documentation in this below message.

We have never deducted any money from your account. Therefore I generous suggest you to check your account as this will confirm our statement. Money are only deducted when product are shipped. Perhaps your bankers still hold it but we have never claimed them from your account as products what not able to be delivered in near future.

Further I kindly highlight that we of course cannot send any product as these as previous mentioned are in backorders from the manufacturer due to covid-19 and also because we have never claimed your money at from your account.

I would be very grateful if you contact your bankers Monday morning so they can confirm this and afterwards send us confirmation back.

Do not hesitate to contact us of you should have any further questions.

Enjoy your weekend.

EMAIL:
Fra: PXSHOP info@pxshop.dk
Dato: 3. august 2021 kl. 14.51.00 CEST
Til: aaronpeters40@outlook.com
Emne: #2153

Dear Sir,

Thank you for your order.
Unfortunately the product is out of stock, so we have cancelled your order.

Med venlig hilsen/Best regards

Kundeservice
PXSHOP DANMARK

Reply from PX-SHOP Danmark

Mar 18, 2018

Dear Johan

Thank you for your post.

Just to clearify and to our previous communications. We have still not recieved the pants you claim have been send by mistake by us. We have received adifferent pair that unfortunately also have been used and as you explain not have been bought at our shop.

To avoid any further misunderstandings have attached your respond from you latest mail.

Email received by Johan Lindell 14 March 2018
“There has been a mixup in shipping. The pants you have, i bought from another shop and used a few weeks. They are size REGULAR and a bit to short for me. Thats why i ordered size LONG from you. I sold these pants on the interner and shipped them at the same time as i shipped the BLACK pants. I misslabeled the boxes and the pants went to the wrong places. I will see what i can do to get the pants back to me and the right ones to you.”

As explained if we have send something by mistake we still need to have the right pants before we can do anything more. And products have to be in original packaging and with tags and plastic on them.

Thank you for your understanding
PXSHOP.