Pyle Audio Reviews 

18/08/2025 Gave up and returned for a full refund!
Back to 1 star Pyle of what ever Customer service!
28 March 2025 Emailed a damaged Serenelife 1300BTU unit with one of the hose connector lugs broken. I asked for a replacement part as the Air con is large, I used as it was 35C even though I was awaiting the replacement hose connector. I email every month and they just say they will get me the part. It's now AUGUST 12th! This was the reply Hi Ian,
Heres July 15th reply which they say they can't find like the previous one.

Thank you for getting back to us. I’ll need to check with our parts team if the part is already available and will get back to you shortly.
We appreciate your patience in the meantime.
Best regards,
Pyle USA Support

My Patience is wearing thin Pyle!

Very good value for the money. I will be a repeat customer should I need another one.

Easy ordering, good communication, item shipped on time and arrived in perfect condition.

Got exactly what I needed. Works perfectly. The only issue I experienced was that it was discoverable on Bluetooth under a different name than was mentioned in the instructions. I eventually found it and I'm able to use my outdoor speakers again!

Speaker works well, but arrived without a strap.

I was fraudulently charged for an order because support was an AI bot instead of a human who could understand the very simple words "I do not want this order, I found an upgraded product on your site which I need instead and have already purchased that one."

Absolute worst support of all time. Bought a treadmill and received it very damaged. They take weeks to respond and end up sending the wrong parts. Then after everything will not help me return it at all. 4 months since I bought it and haven't been able to use it or return it. Don't ever use this company

We got the speakers timely. However we needed to exchange for smaller size. We emailed 3x and also chatted-but no response. No phone to contact them. Disappointing!

I inherited the device when I purchased the building and it worked well for a little bit. Then had trouble with it playing the USB finally got that to work for a little bit. Then it wouldn’t play it anything at all so I bought another one. Can’t get the USB to work on that one. And I had emailed a few times and not getting any help.

I received a PPHP1249KT Active and Passive PA
System Kit. The sound quality is great when you team this up with something other than the mic included. I have a Tonor TW820 Wireless Microphone and it sounds fantastic. The only negative comment I have concerns the User Manual. It doesn't give you any guidence on how to hook up a Pyle 6 channel mixer that I also own to the system. It really only shows you what it includes in the box you receive. 2 boxes came in one very large box.

Quick turn around without jumping through hoops and other things.

Great customer service! You guy's rock and thank you!

What I liked was that I was notified at every step on my order. Also shipped and delivered as promised.

I liked your quick response to deliver and your discount offer. I also thought the speakers being 500w would be louder.

Customer service took care of my issues promptly. Thank you

After submitting my claim form and following up on the status of my claim, they immediately apologized for the delay and delivered a replacement AC unit within five days. The new unit works terrific.

I have been attempting to purchasing product and uh, made my request. 2 weeks later I got told I wasn't in the right place. All I want is a UHF Wireless microphone receiver. And a month later still no response.

I love this bathtub. However I can not use it anymore because there is a hole in the seam where the pillow meets the tub. I had the hose crack on me and they replaced it. As soon as I got the new one my old one got a hole in the exact same spot. So I used the new one. Less than a week later I had a hole in the same spot. The seam where the pillow meets the tub. I wrote the company again and made a report but it has been a week now and no response. I spent so much money on this bathtub bec I have two autistic kids. One of my kids screams bloody murder when the shower water hits him. This is why we got the bath to begin with. If they company would respond and make this right I will take back my review but as for now I am very disappointed. I just want my bathtub to be blown up. If it was just a hole I could fix it but it is on the seam. Please help me fix this issue.

Hi, hello everyone!
it's about an heavy duty keyboard stand pkst48
The build quality is good!
A little thought went into the assembly, but it makes sense!
The assembly is intuitive and actually very easy! The casters work perfectly. All of this makes it advantageous for stage use;
In the end, it's perfect.
Thank you very much, Pyles.

Good product, great price.