Pyramyd AIR Reviews 

1,066
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that finding items on the website is simple, and online purchases are consistently supported by very helpful tracking updates and confirmation emails. People also heavily appreciate the competitive prices, excellent product selections, and secure packages that consistently arrive promptly and in great condition. Some reviewers were not happy with occasional product defects, mentioning that certain expensive items stopped working shortly after delivery or experienced unexpected technical failures. Others noted that inadequate outer packaging sometimes led to damaged original boxes, torn shipments, or compromised contents during rough transit.

What people talk about most

Product

Consumers find product to be positive, highlighting the great selection of air rifles and accessories... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast shipping times... See more

Order

People report positive experiences with order, highlighting easy website navigation and fast processing.... See more

Quality

Clients share ambiguous opinions on quality, with some praising the top-tier selection and accuracy of their... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly. Many customers praise... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a problem with an Air Arms TX200 that had a cocking swivel pivot break when it newly arrived. It took a long time to obtain a replacement, but Pyramyd Air kept me well informed & the delay was... See more

Rated 4 out of 5 stars

Communication was very good as far as shipping. The product was exactly as i expected. Over all my experience was good. One point I would like to make. Because there were two bottles of bb's an... See more

Rated 4 out of 5 stars

I pre-ordered an Air Venturi MicroStrike PCP Air Pistol, Caliber - .25 (6.35mm) in early October and received it in early November. It was unexpected and I was very pleased to get the gun s... See more

Rated 5 out of 5 stars

Found what i was looking for fairly easily. Purchase went smooth, shipping was fast, and delivery was even faster than expected!! Pellets were well packed and protected. The JSB 18.13gr are one of... See more


Company details

  1. Sporting Goods Store

Written by the company

Gear up for your next adventure with our large outdoor gear and equipment selection. With a best-in-class online shopping experience, you'll find everything you need to enjoy the outdoors to its fullest


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(1,066)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Duke Colt

Received my complete order in timely fashion. The Duke Colt revolver was as advertised, although I was mildly surprised at the quality (in a good way} of the gun. Shot well and the Co2 cartridge lasted quite a while. Very satisfied.

April 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Shipping

Arrived one day sooner than expected. One downside is I didn’t get a notification that it was delivered. I just happened to step outside to check on the weather and there it was. Surprise… Surprise!!!

April 6, 2025
Unprompted review
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Rated 4 out of 5 stars

Quick shipping

Quick shipping. I only wish they offered free shipping at $75 instead of $150 and sent out %20 coupon codes instead of %12
The ammo deal buy 3 get 1 free is good.

March 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Associates NOT knowledgeable

What started out with me wanting to make an immediate $600 purchase, but wanted to know about a spare air tank. Went to auto-bot chat, to real person chat. Asked if it was available, got a "No" = Not paying $600. Told them they lost a sale (hoping the get the hint: Get your stuff together), to which sales assoc. says "ok" (Sarcastic). Found sites where this model is discussed, with backup bottles are compatible (Sales associate not knowledgeable, and way too willing to not help). I HAVE BOUGHT FROM THESE GUYS IN THE PAST - BUT NEVER AGAIN !!!!!

March 21, 2025
Unprompted review
Rated 4 out of 5 stars

Prompt and friendly tech support

The rifle arrived the day and I purchased it! It had a leak that could not be fixed over the phone. The tech team was friendly and helpful but when it was obvious that it wasn't a simple fix they promptly got me setup for a return. They will send me a replacement when they are restocked.

March 18, 2025
Unprompted review
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Rated 5 out of 5 stars

You guys ROCK!!

You guys ROCK!!! After reaching out to Customer Service RE: the 2nd magazine ordered for my M-1 Carbine purchase (that wouldn’t hold CO2). CS jumped on my issue, sent a replacement NO QUESTIONS ASKED!!
Not to repeat myself… You Guys ROCK!!!!!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Service and support was fantastic

Service and support was fantastic. I contacted Pyramydair at 9:30 AM on Monday to exchange an air rifle that had a high pressure leak. The process was very easy. My replacement arrive on Tuesday morning. Great job!

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great to deal with

Great to deal with. I have never had any issues. I ordered the FX and was shipped the next day, I ordered parts from a competitor the same day and they still have not arrived 4 days later.

March 11, 2025
Unprompted review

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