Quantum Whisper Reviews 0

TrustScore 0 out of 5

0.0

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Company details

  1. Software Company
  2. Cloud Computing Service
  3. Software Vendor

Written by the company

At Quantum Whisper, we close the gap between siloed support and development teams by integrating disparate systems. Our customers are large and small, but have a common goal --- to automate the escalation and syncing of data between customer-facing support and development applications. The most common scenario is the escalation of support cases that require engineering resources to fix. By supporting a bidirectional workflow complete with real-time system updates, customers eliminate the disconnect and “black hole” between support and development teams. QUANTUM WHISPER SEAMLESSLY INTEGRATES AND SYNCS DATA Our purpose-built integrations instantly bridge the gap between support and development teams. Customers effortlessly enable syncing by connecting their support and engineering systems. Our embedded and native integrations allow support teams to escalate to engineering on-demand or search and link to existing development work items—all within their core application. Newly created work items automatically populate target engineering systems and eliminate the need for tedious  and error prone copy & pasting. Next, and as development teams complete work, the Quantum Whisper integration platform provides automatic and real time data synchronization between systems---complete with update notifications. No more time-consuming and arduous follow-up! WHY CUSTOMERS CHOOSE QUANTUM WHISPER Our award winning platform (e.g., BlueSky Award for innovation) provides purpose-built "no code - no script" integrations that effortlessly connects systems (cloud or on premise) in minutes. For companies seeking to modernize operations, improve customer service and team productivity through automation, Quantum Whisper's packaged connectors are targeted, proven and enterprise ready. Unlike other generic "many to many" integration providers (e.g., Zapier, MuleSoft, Workato etc.), our integrations are natively embedded to enhance the user experience and support the underlying business process---that other vendors cannot match. At Quantum Whisper we solve the process and technology problem. Our customers boast the best productivity gains, exceptional support time to resolution, enhanced collaboration and better business outcomes. Our customers praise us for offering the best support in the industry, and we confidently back our software with a 100% money-back guarantee. TOP INTEGRATIONS INCLUDE: Supported CRM and helpdesk applications include Salesforce, Microsoft Dynamics 365, and ServiceNow. For development and work management, we support Azure DevOps, Jira, Rally, VersionOne, and GitHub.


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