Quoteline Direct Reviews 

6,708
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 497 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff who take the time to explain policies thoroughly and guide them through every step. Many consumers also appreciate finding very competitive pricing alongside efficient renewal procedures that make managing insurance completely hassle-free. However, some customers noted that high administrative fees and unexpected extra charges can significantly increase the overall costs. A few reviewers also mentioned difficulties with website navigation, communication issues, or unhelpful responses from certain representatives. Despite these specific concerns, people generally find the overall service reliable and beneficial for securing coverage.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional during their calls. Reviewers frequently... See more

Service

Reviewers mention positive feedback about service, noting that staff are consistently polite, helpful, and... See more

Customer service

People report positive experiences with customer service, noting that representatives are prompt, efficient,... See more

Price

Clients share positive opinions on price, consistently finding the quotes to be competitive, affordable, and... See more

Subscription

Customers consistently note positive experiences with subscription renewals, highlighting the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Noah was very helpful, knowledgeable abd patient when i requested an insurance quote recently. We were on the cusp of maybe selling our campervan so wanted to delay renewal until the last minute. He... See more

Rated 5 out of 5 stars

After buying the policy online I needed to make adjustments by phone. The phone was answered within a couple of minutes by an actual UK based employee of the company who was polite and professional an... See more

Company replied

Rated 5 out of 5 stars

We needed to set up insurance cover for our campervan and were referred to Gallaghers by our previous insurers, LV. We spoke to Noah Gilligan who talked us through the quote and took time to make s... See more

Rated 5 out of 5 stars

Excellent service. Moving from LV as they no longer do Motorhome insurance and Gallagher’s were great, very competitive price and call backs came when they said they would. Thank you Noah for all yo... See more


Company details

  1. Insurance Broker

Written by the company

Quoteline Direct is one of the UK's oldest and best-loved car insurance comparison sites with access to many of the country's leading low cost car insurance products. As well as providing cheap online car insurance quotes we also specialise in home ins...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(6,708)

389 reviews in the last 12 months

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Rated 5 out of 5 stars

I called to do a registration number…

I called to do a registration number change to my policy and got Jeorgia who could not have been more helpful an absolute star who sorted everything in minutes and with a friendly manner
Pity all customer service wasn’t this standard

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Moving from LV as they no longer do Motorhome insurance and Gallagher’s were great, very competitive price and call backs came when they said they would. Thank you Noah for all your help. Highly recommend

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Spoke to Noah Milligan about my…

Spoke to Noah Milligan about my motorhome insurance renewal, I could tell he was experienced in this particular field. He found me a competitive quote and tailored it to our needs, very painless operation ,and Gallagher,s answered the phone quickly, would definitely recommend
Many thanks
Jason brown

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Noah was great

Noah was great.
Polite and professional.
I was worried that my insurance would go up after being with the same company for many years but he found a great quote and some extra deals.
Thank you.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Sent my 70 year old father an encrypted zip folder

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⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Are you serious?
I know how to unzip a file.
I know how to access an encrypted file using the password you provided.
But today I learned you need to install 7 zip to do both at the same time.
😐

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

All sorted with minimum of fuss.

Noah was very helpful, knowledgeable abd patient when i requested an insurance quote recently. We were on the cusp of maybe selling our campervan so wanted to delay renewal until the last minute. He found us a great deal and agreed to call us back on the day before renewal, which he duly did. Thankyou Noah, all sorted wuth the minimum fuss.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

I called quoteline direct with a concern

I called quoteline direct, as I could not make my january payment being a courior driver in Wales, my van got waterlogged as water levels risen on my way back home cost alot of money to repair, Jeorgia Gee, was understanding, sensitive, supporting but most of all caring but efficient as she could sense i was troubled & concerned, Jeorgia put me on hold, promptly solution found and put a plan together for me then explained clearly the process involved as could not afford my payment for january but her solution finding skills and positive mind set , company knowledge for processes helped me and resolved the situation super quick, my concern addressed proffesionally and today I'm very Happy with my caring insurance company & wrighting this review to Thank Jeorgia Gee's representation is a credit & asset to this company her solution finding skills & knowledge, applying sensitivity in handling my problem with dignity & respect, right attitude she will excel in career with Gods Grace.

Thank you Jeorgia Gee, for guiding me right💪🙏Godbless you🙌 and your company 🙌.
Would recommend to all 5 star service quick to answer,no long queues,respectfully problem solved within few minutes, positive attitude, applying integrity, happy with Jeorgia Gee customer service of excellence, felt supported💯 💪🙌.
Thank you Quote line.
😊🙏❤️💫✨️

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

I have to say that my experience with…

I have to say that my experience with quoteline direct was superb. Simon O'brien helped me at every step of the process and was a Godsend. His professionalism and service stand out in giving me the best insurance policy experience I've ever had.
Kind regards
Cam

January 22, 2026
Unprompted review

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