RaceChip Chiptuning Reviews 

1,061
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I bought and installed this module myself a few days ago. At first I was a bit upset, because the machine reacted quite slowly to the pedal press. But then I thought, maybe I calibrated the pedal t... See more

Rated 5 out of 5 stars

I’ve owned a Race Chip GTS since 2022 and an XLR5 + controller since 2024. The systems work as described. In other words, performance has increased, and the throttle response is noticeably mor... See more

Rated 5 out of 5 stars

Had two iterations of Racechip for two BMWs. Both worked well and I was very satisfied. Power increase can clearly be felt. Fuel savings were visible - specially on 530i. Currently have F30/530dXd and... See more

Rated 5 out of 5 stars

Got the GTS for my 2020 MINI JCW. Installation was breeze easy, clear instruction with more than enough cable ties included. May want to include velcro tape next time, RaceChip. Tried all stages,... See more

Company details

  1. Auto Tune Up Service

Written by the company

Mehr Leistung, höheres Drehmoment, souveränerer Durchzug, kraftvollere Beschleunigung und agileres Ansprechverhalten: Mit Chiptuning von RaceChip begeistert Ihr Auto mit einer Summe neuer Qualitäten. Sie nutzen die Leistungsreserven Ihres Fahrzeugs. RaceChip maximiert nicht einfach nur, sondern optimiert intelligent. Eben innovative Leistungssteigerung. Wir bewegen uns dabei immer innerhalb der verfügbaren Reserven Ihres Motors. Darum bieten wir unseren Kunden auch mit vollstem Vertrauen die RaceChip Motorgarantie an.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,061)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Claims not reality.

I installed the RaceChip S on my Mk6 VW Jetta 1.8. After 3 months I decided to take it out. First off, there was no fuel mileage gain at all, in fact my average MPG dropped from 16.6 city to 15.2 city. Second, when set at 4 and 5, the engine would have misses and send traction control and tire pressure codes every so often. When set a 3 and lower, these issues did not come up.

So basically, I was not able to fully enjoy the 30+ hp gain or the 15% mpg gain claim either and I guess I was "satisfied in the first place" according to RaceChip. (see RaceChip reply below)

All I know is that after a few months driving with the chip installed, I got tired of the glitches and no improvement in MPG and uninstalled it. So NOW I'm not satisfied, and I would not recommend RaceChip.

December 28, 2023
Unprompted review
RaceChip Chiptuning logo

Reply from RaceChip Chiptuning

Hello Roy,

please contact our technical support team like you already did when you were satisfied in first place:

https://www.racechip.com/service-support/customer-support.html


Engines have different serial tolerances, which means that the performance numbers of the maker is not always the real performance of the motor.
The performance increase includes a tolerance of up to 8%. The performance also changes depending on the mileage of the engine.

Depending on the power distribution of the engine, there is a different power delta. This means that the maximum power of the respective motor is achieved even on different mappings.

That is the reason for the different mappings.

Best regards,
Your RaceChip-Team

Advertisement
Rated 1 out of 5 stars

Disappointed

As per other reviews, the fact you can not have the chip reprogrammed after 2 years is not made very clear at the time of sale, pretty sure my chip has the same internals as one someone bought today so the excuse that they may be different is just a ploy to get the consumer to fork out more money when any good business would at least check your serial number to see if it is possible to reprogram rather than just blank deny, these guys are losing out on sales and future custom as I would have paid to have it reprogrammed even though was originally told for the original price it came with one free reprogramming

February 25, 2024
Unprompted review
RaceChip Chiptuning logo

Reply from RaceChip Chiptuning

Hello Craig,

thanks for your feedback.
We will explain you the situation and functionality a little bit more specific again. It depends on different parameters which circuit board is required for each engine.
Since the required components such as circuit boards and processors change over the years, we cannot guarantee that software and hardware are still compatible after more than 2 years. Accordingly, it is necessary to adapt components that require a complete replacement of a chip. This is associated with a great deal of effort and high costs. For this reason, we offer the service of reprogramming for 2 years.

Best
Your RaceChip team

Rated 1 out of 5 stars

Do not buy this chip

Do not buy this chip, if you change your vehicle after 2 years they WILL NOT reprogram your chip, so £500 down the drain

February 13, 2024
Unprompted review
RaceChip Chiptuning logo

Reply from RaceChip Chiptuning

Hello Brian,

thanks for your feedback.
Your RaceChip is from 2019 and we offered you in 2021 a free reprogramming.
We will also explain you the situation and functionality a little bit more specific again. It depends on different parameters which circuit board is required for each engine.
Since the required components such as circuit boards and processors change over the years, we cannot guarantee that software and hardware are still compatible after more than 2 years. Accordingly, it is necessary to adapt components that require a complete replacement of a chip. This is associated with a great deal of effort and high costs. For this reason, we offer the service of reprogramming for 2 years.

Best
Your RaceChip team

Rated 3 out of 5 stars

I purchased the RaceChip chip tuning…

I purchased the RaceChip chip tuning for my Land Rover 2.0 2016 automatic transmission,less than two years ago, hoping for improved fuel consumption and power. Unfortunately, I haven't seen significant enhancements, and lately, I've noticed a decline in performance. However, I remain hopeful that RaceChip will address these issues and provide an update. While the videos on YouTube showcase its potential, my experience urges me to seek improvements for a more satisfying investment.

February 1, 2023
Unprompted review
RaceChip Chiptuning logo

Reply from RaceChip Chiptuning

Hello,

thanks for your feedback.
This is pretty untypical.
We offer a 30 day satisfaction warranty so our customers are able to test the product.

Please contact our technical support. If we know about an issue, we can also help.

Here are the contact details: https://www.racechip.com/service-support/customer-support.html


Best regards,
Your RaceChip-Team

Rated 5 out of 5 stars

Excellent service with best…

Excellent service with best performance!!
Only asking for assistance to solve a problem and due to this perfect people we solved the problem and they offered help at all time.. so great at all

January 22, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Just installed the GTS black race chip…

Just installed the GTS black race chip on a Mercedes A45S W177 the installation manual said it was difficult but made it look a lot easier than it was sensor A was extremely hard to get to and can not be reach doing the steps they show in the instructions but after a few choice words and abit of persistence I did it and OMG the difference is unreal I was dubious that a race chip could create nearly 500bhp when a stage 2 remap with hardware installed doesn’t produce those figures but trust me this thing is a animal id like to get it on a dyno to see what it is running but trust me they do work if installed correctly and the gains are huge

January 15, 2024
Unprompted review
Rated 1 out of 5 stars

Marketing scam, useless product

I really hope anyone who reads this is able to take a good decision.
The product is a scam, does not produce any extra power at all, manipulates very simple parameters which do not impact performance in a meaningful way. Their claim of 40% is a total joke.
I spent a day and a tank of gas trying to sort the performance out, 4 updates, 20 emails and after the car going into limp mode 10 times, I threw in the towel.
Stay clear from these gimmicks, 400 Euro paper weight. Disgusting that they can actually sell stuff like this.

December 16, 2023
Unprompted review
RaceChip Chiptuning logo

Reply from RaceChip Chiptuning

Hello James,

thanks for your feedback.

This actually doesn't sound like our customer service and product. We offer a 30 day satisfaction warranty so our customers are able to test the product.

You purchased the RaceChip apparently second hand and the product is now almost 3 years old.

Our customer Service was afterwards in touch with you in order to sort this out. We sent you an update again to your app at which we adapt the software of the chip.

Best,
Your RaceChip team

Advertisement
Rated 1 out of 5 stars

Absolutely Disgusting Company to deal…

Absolutely Disgusting Company to deal with.

I Purchased their top level package for my Range Rover Sport in 2021 and after months of back and forth finally got it working after wrecking the locking mechanism on my Bonnet Lock as I had to lock it over while it was up to install.

Sold this car and wanted to utilise their 24month reprogramming service and they said it was outside of the 2 years of purchase time limit.

Rubbish, they are just trying to rip more money.

Not only did they said they would not do it, they did not even offer a paid service for reprogramming they simply wanted me to spend another 850 Euro

November 23, 2023
RaceChip Chiptuning logo

Reply from RaceChip Chiptuning

Hello,

thank you for your feedback.
We will explain you the situation and functionality a little bit more specific again. It depends on different parameters which circuit board is required for each engine.
Since the required components such as circuit boards and processors change over the years, we cannot guarantee that software and hardware are still compatible after more than 2 years. Accordingly, it is necessary to adapt components that require a complete replacement of a chip. This is associated with a great deal of effort and high costs. For this reason, we offer the service of reprogramming for 2 years.
We also offered you a discount as a gesture of goodwill.

Best
Your RaceChip team

Rated 5 out of 5 stars

Amazing experience

Amazing experience, I had a problem ordering the race chip and was quickly handled. Haven't installed it yet, but so far a great experience. Keep it up 👍

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

Racechip delivered fast and Communication was very good.
We haven´t built in the chip, so we can´t comment on function

November 15, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

I wish I'd bought this ages ago

I was very sceptical about this product but I have fitted the basic RaceChip 'S' (delivered from Germany) to my 2015 KIA Proceed GT...and yes! They work. It's not been dyno tested but blimey the improvement in performance is very noticeable. Turbo kicks in earlier, more power/torque (claimed +33HP/77NM) and fuel consumption is slightly better but I'm only a week or so in using it. Easy to fit and no warning lights or issues. I'm on setting 4/5 which is manually done on the 'S' version so I might go up to 5 once my ECU has adapted. These only alter turbo boost pressure and injection and timing within safe limits so the factory ECU stays standard but just adapts to what signals the RaceChip intercepts and adjusts. Tailored for your car and the instructions/connectors are spot on. 👍

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

I’ve had 2 Racechips

I’ve had 2 Racechips, one for my C43 and the other for my C63s. Couldn’t be more happier with the results for both. The amount of power it added to my C63s was insane and frightening at first. The extra boost it provides makes the car feel like a rocket ship.

October 27, 2023
Unprompted review
Rated 1 out of 5 stars

Customer service it seems is non…

Customer service it seems is non existent. Tried to contact them for a replacement wiring harness. No response. If you need CS or follow up. Good luck. Company says they sent me an email 10 hrs later. No email found. This is false. They never contacted me, until I submitted this review with trustpilot. I have received a new wiring harness, that I paid $80 for, after their first one disintegrated after one year. We shall see if this one is not so cheap and will last. This is the truth and hope they provide better CS in the future.

September 30, 2023
Unprompted review
RaceChip Chiptuning logo

Reply from RaceChip Chiptuning

Hello Brett,

thank you for your feedback.

This actually doesn't sound like our customer service.
Please check also your spam folder. We replied already within 10 hours to your request.

Best regards,
Your RaceChip-Team

Advertisement
Rated 1 out of 5 stars

Not sure about the quality itself but…

Not sure about the quality itself but customer service is bad not sure if they read e-mails and just ignore them or they don't even bother to read the emails

October 3, 2023
Unprompted review
RaceChip Chiptuning logo

Reply from RaceChip Chiptuning

Hello Neal,

thank you for your feedback.
We replied to your request within two days. You can believe that we are trying very hard to answer the requests quickly.

Best regards,
Your RaceChip-Team

Rated 5 out of 5 stars

Great experience with the product AND…

Great experience with the product AND the customer support.

I made a mistake in the model I ordered, they immediately sent a new one for free. Got difficulties to install it, they spent times with me to explain everything. Very unusual to see a costumer support that efficient.

September 18, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look