Racing Models Reviews 

15
TrustScore 2 out of 5

1.8

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Company details

  1. Game Store
  2. Gift Shop
  3. Hobby Store
  4. Model Shop

Information provided by various external sources

Racing Models is a worldwide supplier of collectable diecast models and automotive related products inc Books, DVDs, Tshirts and various gifts. Run by enthusiasts for enthusiast for over 15 years. Making Racing Models it the No1 webshop for any motor e...


Contact info

1.8

Poor

TrustScore 2 out of 5

15 reviews

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4-star
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1-star

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1.8

All reviews

(15)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Disgraceful Company

As with the previous reviews, i pre ordered an item which disappeared off the site. Was assured all was ok after i opened a paypal claim and the owner called me about it and assured me all was fine, so case closed.
Well here we are further down the line, thought i'd check the website and all traces of the company are long gone.
Absolutely disgraceful behaviour.

Edit to add paypal have now refunded me.

October 18, 2022
Unprompted review
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Rated 1 out of 5 stars

Unethical and taken my money with no comeback!

Similar to the other users here, i am now £1500 out of pocket as i am no longer covered under paypal protection or section 75 of credit rights act as this company has vanished of face of the earth. Absolutely disgraceful. I have used this company plenty in the past. Very unethical i suppose part of the practice is that because it takes so long for preorders to process that they know buyers aren't protected and can get away with it. Expensive lesson learnt!

October 17, 2022
Unprompted review
Rated 1 out of 5 stars

Oh Dear

Oh Dear, I used this company for most of my F1 collection additions, currently have £200 on pre-orders, paid via PayPal, it seems to have run off with all our money, it must be so difficult to accept you are going down the drain and even more upsetting to the company to contact loyal customers of this dire development … but no, keep taking the money offered, one day you will realise what you have done… and I trust sleepless nights will follow.. or more likely, currently living the life of Riley, at our expense

October 11, 2022
Unprompted review
Rated 1 out of 5 stars

Not Good Enough

As with the last two reviews, I am owed about £400 for pre-ordered and in stock models. I used to get emails 2-3 times a week, then suddenly stopped on 7/9/22.

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

How to treat loyal customers!

Like the writer of the previous review it can be assumed that this company has gone bust! I have paid for a considerable number of pre orders and cannot get any news, updates or communications with this company. They owe me more than £1000!
I hope the owner, is proud of himself. Perhaps he will pay the outstanding monies to me and all of the other people that are owed money!
knowing that the company was almost bankrupt why did they keep taking money from loyal customers.
A very poor performance.

September 30, 2022
Unprompted review
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Rated 1 out of 5 stars

Terrible experience

Terrible experience. Pre-ordered a 1/43 mini-champs model from the seller. After waiting a terribly long period where the item was available in the public market, but not with this seller, i decided to cancel my pre-order as per terms of service on their website for a full refund.

The seller charged me 15% claiming they had specifically made a custom order for me? I don't see how this can be the case given i generically bought it from their website.

unscrupulous shop owner who violates his own terms of conditions. DO NOT BUY FROM.

January 3, 2020
Unprompted review
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Reply from Racing Models

The client was upset and did not appreciate delays in production times. At no point did we state this was a custom order it was pre order item and we understand there was a currency charge difference we tried to rectify this as the currency conversion is beyond our control we did not charge 15%?. It was also brought to our attention this reviewer consistenly gives companies bad reviews.

Rated 5 out of 5 stars

Reliable Service

A pleasure dealing with Racing Models: Reliability, promptness, clear purchasing conditions, affordable shipping rates, solid packing = great satisfaction and a reputation intact for more than 20 years!

November 27, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent Supplier

I have used Racing Models for many years and have nothing but good to say about them. Regardless of the claims of other websites, I have found RM to offer the best prices and deals. A further bonus is that RM models are sold in the correct racing livery, which adds so much to the "right feel" and nostalgia of the cars. The people are friendly, know their cars, and do what they say they will do, and they will always try to source a model that they do not have in stock, and provide accurate info on new announcements. Excellent supplier, thanks.

November 20, 2018
Unprompted review
Rated 5 out of 5 stars

A company to be trusted.

I have been dealing with Racing Models for many years now and have never had any problems unlike some other model companies I have been unfortunate enough to have dealings with.
Not only do Racing Models carry an enormous amount of stock but the staff are extremely knowledgeable about thier products.
Buy with confidence.

November 19, 2018
Unprompted review
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Rated 5 out of 5 stars

5 star service from the team at Racing…

5 star service from the team at Racing Models. I contacted them regarding a model car I required, they were extremely professional with assisting my requirements and the model was dispatched to me in quick time.I will definately buy from this company again and would highly reccomend their customer service.

November 19, 2018
Unprompted review

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