Excellent price. Good quality. Too heavy for one man delivery so driver couldn't get radiator in without help but he was lovely. Quick and helpful advice from customer service. Have bought from compan... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Excellent price. Good quality. Too heavy for one man delivery so driver couldn't get radiator in without help but he was lovely. Quick and helpful advice from customer service. Have bought from compan... See more
Company replied
Good quality radiators, delivered as promised. This is the 5th time I have ordered radiators and Ihave never encountered any issues. Really look great when installed.
Delivery was good and arrived without damage. We opted for textured anthracite, but looks very smooth to us. Whether it is textured according to their specifications, we don't know. We already have... See more
After a year ,and no fault of this company service , one of our Rads died, no heat coming from it . When purchased they told us we had a two year warrenty on it. As a cynical online customer and jad... See more
Company replied
Radiators Direct offers a range of the most popular radiator and towel rail products in a variety of colours and finishes. With affordable designs to suit all interior styles, we stand by our pledge, “Value and Service Direct to Your Door”. With over 20 years’ experience supplying designer radiators throughout the UK, our factory has been manufacturing radiators since 1960’s and is one of the largest designer radiator factories in Europe.
Written by the company
Units 13-14 Charlwoods Road, RH19 2HU, East Grinstead, United Kingdom
This is the third time I have purchased radiators from Radiators Direct. Once again, their service - particularly communications - was excellent. Product and price were great, too.
Good quality radiators, delivered as promised. This is the 5th time I have ordered radiators and Ihave never encountered any issues. Really look great when installed.

Reply from Radiators Direct
Great delivery within the week, the rads look amazing and we're extremely happy with them.

Reply from Radiators Direct
Easy to select the product we wanted, easy to pay and it was delivered in perfect condition at the time you specified.

Reply from Radiators Direct
Great communication with updates on my order. Radiator arrived promptly.
Fabulous customer service right down to every last detail. We are doing a refurb and needed quite a few radiators and they were so helpful. Thank you team
Excellent radiators and super service. Kept informed throughout the process, finished result is excellent. The delivery man was great too - clear communication and as promised delivery. Thank you. Especially good value when there is a sale on!

Reply from Radiators Direct
Great service. They kept me up to date with progress and delivered when they said they would. Very impressed

Reply from Radiators Direct

Reply from Radiators Direct
Huge selection, quick delivery and quality products. Used before and would again 👍
Delivery was good and arrived without damage. We opted for textured anthracite, but looks very smooth to us. Whether it is textured according to their specifications, we don't know. We already have textured anthracite on 3 Reina radiators which is a lot rougher. Because this towel rail is in another room, we've decided to stay with it.
Efficient and speedy delivery. Changed order and refund was smoothless.
Quick and efficient ordering system, radiator was delivered on time with plenty of notice. There was a problem with the radiator, I contacted customer service and it was resolved to my satisfaction.
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