Rainbow Tours Reviews 

This is the second time we have done a self-drive tour around Namibia. We came back to Shelley at Rainbow because our first experience was excellent. Once again she organised a perfect holiday for us - everything went according to plan and the quality of her service is brilliant. Thanks again Shelley - we will definitely be coming back for more.

Rainbow Tours organised an excellent trip and obviously are very knowledgeable about all aspects of Uganda. The guide that they selected for us, Remmy, was second to none. During the tour they went out of their way to attend to all our requests. I would highly recommend.

Brilliant! Can't fault them. Have used Rainbow Tours twice now and on both occasions they have exceeded expectations. From service levels, to itinerary planning & delivery, to quality of accommodation and their after sales service, Rainbow Tours are a 1st class act and I highly recommend them.

From start to finish our trip was well organised and was amazing. Craig asked us a lot of questions to get an idea of what we wanted and put together a great package holiday.

Thanks and will use again

Fabulous trip to Kenya. The advice we received from Craig at Rainbow was invaluable, and the arrangements whilst we were there were seamless. The trip exceeded all our expectations.

Everything was neatly planned, our trip to Costa Rica was a real success. The team was very responsive when required.

Had a fantastic holiday in Argentina and Chile. Well planned and truly memorable. We had a few transport issues (not of Rainbow's making) but here Kerry and the team were brilliant at rejigging our plans with a minimum of fuss, which is why we used a tour company rather than booking it ourselves. Would have no hesitation in using Rainbow Tours again.

Thoroughly impressed from the initial contact with Craig all the way through to resolving a minor problem whilst in the middle of the Serengeti. Craig recommended and put together an incredible itinerary based on his own personal experiences in the area. All of the suppliers we dealt with in Africa exceeded all expectations (Takims Holidays, Serengeti Balloon Safaris, Gamewatcher Safaris).
We stayed in 3 very different types of accommodations based on the recommendations, the best (and most surreal) being the tented camp Lemala Ewanjan. Drifting off to sleep under canvas while listening to Lions, Hyenas, Elephants and other wildlife outside the tent was an absolute highlight of the safari and has to be experienced in person to be truly understood.
The holiday ended with 5 days in Zanzibar which reset the sleeping patterns and provided a fabulous way to relax after the excitement of the Serengeti.

Thanks you Craig and all of the team at Rainbow Tours.

We will be using your services again.

Martyn and Tracie

Thank you so much for arranging an excellent holiday. You absolutely understood what we wanted from our holiday. Sarah's recommendations about the areas to go in Costa Rica, lodges/resorts and activities were spot on.

Thank you again.

Rainbow listened and delivered over and beyond our expectations I have no hesitation in recommending them as an excellent company who care about their customers.

Thank you Jack, and thank you the local team led by Lucille, for a wonderful two weeks in the Falkland Islands. The itinerary involving trips to four small islands was perfectly judged. Virtually everything went like clockwork. Heavy rain one day required some rejigging of plans, and the local team dealt with that seamlessly.

Flawless—there’s not much more to say, but I’ll say it anyway. From my first interaction with Jack Brooker, everything was meticulously planned and seamlessly executed. Over 14 nights and five different hotels/lodges, every collection time and meeting point was met—whether deep in the rainforest, high in the cloud forest, or along the beach. Whether by boat, minibus, or light aircraft, transport was always there, ready to take us to our next adventure. Thank you!

Jake listened to our thoughts about a trip to Argentina and Uruguay and made it happen . We had a fantastic holiday . The guides and tours which he arranged were excellent. We will definitely consider using Rainbow Tours for our next holiday .

Great personalised and professional service

There were many highlights, everything was organised smoothly. The one or two negative aspects have been made direct to Rainbow.

We have never had anything but superb service from Rainbow Tours. Our recent holiday in Kenya was brilliantly curated by Craig Kaufman, who listened and recommended two fantastic camps. We visited Lewa Safari Camp and Little Sand River in the Mara. Different scenery’s, different animals but both the same fantastic level of service. All the Elewana camps we have visited across Kenya have been exceptionally good. Wildlife sightings were abundant and Lewa being a conservancy offered less traffic and the elusive Rhino. While the Mara was more busy, grass was long because of recent rains but the scenery was beautiful. Lion sightings every day!
Bush breakfasts and sundowners with fellow travellers a highlight. Just sitting back, taking in the sights and smells with the sun on your face made us forget about the grey January we left behind. Thanks to Rainbow Tours for making this safari special from Gamewatchers on the ground who ensured all logistics worked seamlessly to the recommendations of the camps and areas by Craig.

****** (6 stars!) RT met and exceeded all expectations organising our first trip with them, and our first to Colombia. Jack Brooker and Sarah Frankish are both highly knowledgeable, incredibly helpful, listened, advised, were prompt and informative in communications and dealt with queries and issues swiftly. The pair of them ooze enthusiasm about a country that has had poor PR, but is actually extremely hospitable, utterly beautiful, and very friendly. Every day had several WOW moments! We feel extremely privileged to have had this opportunity to visit Colombia and wouldn't have even considered going if Jack hadn't suggested looking into it. He and Sarah put a lot of thought into our trip. Backed up in-country by really excellent guides (especially Gavi and Fellipe) RT produced really helpful detailed pre-departure paperwork, were sensibly priced and we would definitely use them again. Highly recommend!

From the first approach Rainbow did a fine job sending pictures and text to describe their response to the trip (toCostaRica) that I had in mind.Reality was pretty close. Their voucher system was very clear and the agency they used in CR was amongst the best I have dealt with. .. never late and very helpful/ responsive. From this experience I would use them again.

We have just returned from an excellent two week holiday travelling around Costa Rica. Rainbow Tours took on board what we were looking for in our holiday and put together a draft itinerary for discussion. They were proactive in communicating with us to finalise hotel options and excursions and all documentation was received in a timely manner.

Once in Costa Rica, multiple transfers and internal flights ran like clockwork with the local operator being helpful, efficient and friendly. All hotels were just what we were looking for and the recommended excursions were great.

All in all we had a wonderful holiday and we would certainly recommend Rainbow Tours.

Paul & Cathy

Excellent service, an amazing trip to Kenya with many flights and pick ups. We wouldn’t hesitate to recommend Rainbow.