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Raising Cane's Reviews 

186
•
TrustScore 2.5 out of 5

2.5

Restaurant
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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were unhappy with their experience overall. Customers frequently mentioned serious problems with food quality, pointing out that items like chicken, fries, and coleslaw were often soggy, cold, undercooked, or completely lacking in proper seasoning and flavor. Many consumers also reported missing items in their takeout orders, frequent packaging issues, and frustratingly long wait times at the drive-thru windows. Some people were satisfied with their visits, praising the delicious chicken, crunchy texture, and flavorful dipping sauce. Others noted that certain business locations offered exceptionally clean stores, consistently well-prepared meals, and very friendly customer service from the local staff.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions. While many reviewers... See more

Quality

Consumers express deep disappointment regarding food quality, frequently describing items as bland,... See more

Staff

People report ambiguous experiences with staff, highlighting both positive and negative encounters. While... See more

Order

Reviewers mention ambiguous feedback about order with mixed experiences regarding accuracy and service. Some... See more

Location

Users describe ambiguous interactions with location, mentioning visits to various newly opened or crowded... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Every time I order something from Cane's on St. Charles Rock Road, in Bridgeton MO, it never fails. The fries are old and the chicken taste like it is cooked in old grease. I try to give them a chanc... See more

Rated 2 out of 5 stars

Took my son for his birthday, he hyped it up and sadly it was disappointing. The coleslaw was tart, the chicken was soggy. Just not what I was excepting. My son was even disappointed which made it wor... See more

Rated 2 out of 5 stars

Used to be good. Last two times the fries undercooked the chicken strips are small. Just not worth the money anymore. Today the girl at the counter wouldn't stop touching her face and then the food... See more

Rated 2 out of 5 stars

This is the slowest service I have ever experienced at a “fast” food place. I have been waiting in the drive thru line for over half an hour waiting for an order for my son. I will never come here aga... See more

Company details

  1. Restaurant
  2. Food Products Supplier

Information provided by various external sources

Founded in 1996 in Baton Rouge, Louisiana, Because Raising Cane’s focuses on only one thing – chicken fingers – we are able to do it better than anyone else. It’s what we call ONE LOVE. Todd Graves, the founder of Raising Cane’s, path to success wa...

Contact info

2.5

Poor

TrustScore 2.5 out of 5

186 reviews

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2.5

All reviews

(186)

41 reviews in the last 12 months

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Rated 4 out of 5 stars

Fast Food/Chicken

I decided to try a new place that has been in my area for many months. It's called Raising Cane's and has chicken strips, sandwiches, french fries, etc...I went through the drive through last night and was a little shocked at the price, but after my son and I ate the chicken strips with fries, I was amazed at how good their food is. We really enjoyed their food. I recommend it.

June 1, 2018
Unprompted review

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