RALLY-MOTOR Reviews 

1,202
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Still waiting for my package but had to wait for it to come from the US to the Netherlands and then to the UK so to be expected, kept informed and the stuff is always excellent. I will use these again... See more

Company replied

Rated 5 out of 5 stars

The product is exactly as advertised. Great quality of materials. Easy transaction. Good SLAs, actually, faster than expected. Packaging is more or less 90% eco-friendly/sustainable; the shop has done... See more

Rated 5 out of 5 stars

Fast delivering. Like honestly if I order from other city in my country and it has to travel like 100km, it takes longer time to arrive than these guys sending it from Netherlands couple thousand... See more

Rated 5 out of 5 stars

Service from Rally-Moto is always more than you could hope for. I bought a rear tire to be delivered at Dusty Lizard in Romania. My desired front tire was not in stock. Rally-Moto offered to transp... See more

Company details

  1. Motorcycle Shop

Written by the company

Rally-Motor is a retail and import company, which commenced out of pure passion for (off-road) motorcycling. We strive to live by the following guidelines: 1. Selling quality products in the rally and adventure motorcycle segment. 2. Importing quality producs from all around the world in these segments. 3. Achieve competitive pricing for our customers 4. Maximize customer satisfaction 5, Promoting and selling the Portugese motorcycle brand AJP How Rally-Motor values ‘quality’ can be compared with a good restaurant. A limited menu card, but the producs sold are the ones we work with ourselves, guaranteeing their top-quality. Because quality products and competitive pricing don’t often go hand in hand, our company required a solid yet cost efficient operating model. For example: We have our own large stock supply, but we expedite a large part of our business through the internet, keeping in mind customer intimacy by always having and open mind and thinking along the lines of customer needs. If neccesary, we are able to rebuild your rally or all-road bike. In what ways does Rally-Motor try to cut costs in order to be competitive? A large part of our cost savings comes from small initiatives, which do have a cost-saving impact when you put them together. For example: We developed our webshop in company, so can do the webshop maintenance ourselves, keeping money in our own pockets instead of having to hire someone to do this for us. That being said: safety in online shopping has our top-priority. The securitysoftware that we use is the latest version. Last but not least, not only do we aim to purchase against competitive prices, we also try to purchase in a smart manner. For our orders from the U.S., we arrange combined shipments, which save shipment and customs costs. Because of this we can sell American producs in Europe for a competitive pricing. All the above mentioned aspects are executed keeping in mind one objective: To achieve a fair and competitive pricing for our customers. And our goal of maximum customer satisfaction? That is achived by having a relaxed attitude and being there for our customers when needed. Are you traveling and in need of an urgent motorcycle spare part? Because of our contracts with multiple transport agencies, we immediately know the fastest and cheapest way to get the parts to you! Furthermore, we have a straight-forward return policy and are flexibel in the way we operate our business. We are open and transparant. Because of this we use Trustpilot for our reviews, since it's the most open consumer review platform there is Payments on our website can be made through multiple options, including Paypal with no addition costs. That way, you can pay in almost every way you want. And, despite the fact we aren’t a motorcycle maintenance company, we do have the knowledge. Because of that, the assembling of parts is possible. However, spending time fixing and repairing one’s own motorcyle gives (in our opinion) is truly the cherry on the pie when it comes to motor cycling.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

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(1,202)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

TOP SERVICE

When a product is out off stock, and giving a more expencive product for the same price to make sure yr motor holliday will go as planned. You deserve a 5 star rating for service 👍🏻

August 1, 2022
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Rated 5 out of 5 stars

Friendly and fast

Very happy with RALLY-MOTOR!
Fast, friendly and a good selection. One of the few shops in Europe who sell Giant Loop.

July 11, 2022
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Rated 5 out of 5 stars

Great service

Great price, fast delivery, a few kind words on the package and cookies inside - I’m impressed! Thanks for your service!

July 9, 2022
Rated 5 out of 5 stars

Great service

Great service
Both online and when you called them.
Swift delivery here in Denmark too...... thanks !
Best recommendations from me.

July 4, 2022
Rated 1 out of 5 stars

i never received my 2 product (sas…

i never received my 2 product (sas canister removal 690 ktm, and intaque rotweiler for 890 advR).

June 20, 2022
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Reply from RALLY-MOTOR

Hi Francois. We sended numerous updates about the 790/890 intake systems and the delays that happened before the items arrived in the Netherlands. We are shipping this week. All best best and please feel free to contact us by email or WhatsApp. We would be happy to help you with any questions.

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Rated 4 out of 5 stars

I apologize

I apologize, but my dutch is very limited. Could not find the translation...everything else worked fine

June 15, 2022
Rated 4 out of 5 stars

Service was prompt and package received…

Service was prompt and package received upon the promised time frame. Plus the waffles!

Just a slight minus from a little discrepancy: The received tailbag looks like it is the 1st generation version, while the pictures on site might actually show the 2nd gen. version, which has lashing buckles inside the bag, and the straps have removable hook pieces.

This 1st gen bag has velcro strips insde, and non-removable hooks on one pair of the straps. Optionally you can use the 2nd set of provided straps with buckles, when attaching on you rack. Or use your own favorite straps. Not a big deal, but a bit conflicting info.

June 14, 2022
Rated 5 out of 5 stars

Buongiorno

Buongiorno
mi indicate la meil non riesco a inviala,
sono un vostro cliente ho cambiato moto vorrei sapere se il vostro lo stage 3 che ho montato sul mio ktm 1290 GT del 2019 posso montarlo sulla moto nuova che ho comperato KTM 1290 SUPER DUKE R DEL 2022.
Mi indicate quali altre modifiche avete per questa moto.
Ringrazio
Riccardo

Good morning , I am a customer of yours I have changed bikes I would like to know if yours the stage 3 that I mounted on my ktm 1290 GT of 2019 I can mount it on the new bike that I bought KTM 1290 SUPER DUKE R OF 2022.
Tell me what other modifications you have for this bike.
I thank
Riccardo Romeri

May 19, 2022
Unprompted review
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Rated 2 out of 5 stars

Your email said “ready to ship” but…

Your email said “ready to ship” but the order was shipped 3 days later.

May 13, 2022
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Reply from RALLY-MOTOR

Hi Andrea. Sorry to hear you are not happy. You ordered the Tekmo exhaust for your 701 on Sunday. We prepared your order on Monday, since we don’t work on Sundays. On Tuesday the DPD parcelshop was closed, so we shipped Wednesday, first thing in the morning. We could not have done i quicker I’m afraid this time. Hope to see you again someday though.

Rated 5 out of 5 stars

In stock and shipped efficiently!

Locating stock of my Motoz tyre choice within EU was proving a challenge… Rally-Motor was recommended by a friend. They had stock and shipped the tyres out to me in Germany the day following my order. There was even a small gift in the package…

I would not hesitate to shop with them again.

May 13, 2022
Rated 2 out of 5 stars

Not much to rate

Not much to rate

My package hasn't arrived yet and from the tracking it just says "Delivery moment still unknown". Not sure what to make out of it to be honest :(

May 11, 2022
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Reply from RALLY-MOTOR

Hi Eman. I just checked your order. It was shipped by us to Malta the day after you ordered. We just informed with the shipping agency and there seem to be some delays. They are stacking parcels at Schiphol for a combined flight to your country. I think there will be some movement the upcoming days.

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Rated 5 out of 5 stars

Excellent product

Excellent product. Rottweiler arrow mirrors mounted on my 1290 super adventure!
Although, I would advise to use a better dispatch program through UPS, as the one which was used for my parcel, the delivery was delayed for almost 6 days.

April 23, 2022

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