Randox Health Reviews 

Atrocious customer service!!
No telephone number to call and they don’t answer emails!
Avoid.

Michelle Wink was lovely! Thanks.

I had Michelle W today and she was so friendly and kind. I have blood tests very often and have quite difficult veins but she got it first try and it was the least painful blood test I have ever had. I hardly even felt the needle go in at all. Overall great experience x

Ordered male hormone test order #173393 end of June sent back July 1. Got app just got pending until the 15th,emailed got a reply 7 days later and then was escalated and offered new test or clinic appointment.Replied to send new test no reply since,by the way I did everything right said in test they claimed not enough sample.Im based in ireland there email and live chat are outsourced and totally incompetent.None of there customer support numbers work I wish I just went to GP.Dont use this company for blood work ,this is the first time I've ever complained about a company online they are that bad.

Naz at Preston randox was very friendly and helpful, easy experience, would recommend!

Had my everyman test this morning in Crumlin , carried out by Marysia

She was a pleasure to do it with and very friendly.

Will definitely revisit. Nice and smooth appointment

D

Edited to say please be aware that the reply from Randox lead to no resolution. They merely came back saying their decision not to issue a full refund still stands! So take note of the review if you are thinking of booking!
Absolutely appalling service. Literally one star is too much! Based on my experience...I would say do NOT book ANY bundle with this company if you are seeking any specfic test / tests. I booked the Digestive health 7 biomarker bundle having already had tests for h pylori, and Anti Tissue Transglutaminase separately shortly before, on the basis that it was still reasonable value to get gastrin and pepsinogen 1 & 2 together. In the end after two weeks and many emails later chasing my results they say 'Unfortunately due to an unexpected stock shortage, testing was not able to be completed on your sample. As advised on our website, from time to time the test menu for our packages may change.As a resolution, we will be providing a partial refund to the value of £79.20 due to the missing Pepsinogen and Gastrin results. This should be with you soon, however please allow up to 14 days for these funds to be received into your account.' So unless you are prepared to gamble at missing out on 3 of the biomarkers that they list (in my case the only ones actually wanted!!!) and pay a non agreed amount for the ones they give, which you may not even want or need as is often the case with bundles then look elsewhere. There are other suppliers like onedaytests.com that i have used many times previously that are more reliable (in my experience).

Attended for blood tests/BP etc. Naz ran to time, was friendly and explained what I needed to know, put me at ease and did a great job getting my blood!

For someone with non-epileptic seizures and years of terrible experiences with healthcare, Randox Canary Wharf will continue to be the only place I ever go for blood tests. Thank you to the amazing Ashas today that has made it so smooth and quick (possibly a new record😁) as well she's been wonderfully friendly.♥️

Visited the Meadowhall clinic yesterday for a PSA test. I was slightly nervous due to not knowing what to expect.
Carla put my mind at ease the instant she greeted me. Very welcoming and totally professional.
Very impressed.

I had an appointment with Gerilda Dana at Wimbledon Village this week. She was amazing she explained everything very clearly and answered all my questions. The whole procedure ran so smoothly.

Today I visited Randox in Cork for my routine blood tests, and I had a great experience. Sanjivani was extremely kind, professional, and caring throughout the appointment. She made me feel comfortable and explained everything clearly, providing all the information I needed.

I found the entire process excellent, from booking the appointment to receiving the test results. Everything was smooth and efficient. I would definitely recommend Randox to anyone looking for a reliable and professional service.

Nazdana is the reason am leaving the review. Her customer service skills are exceptional. I only wanted a single blood test and after a number of back and forth email exchanges with Nazdana i understood i needed the EveryMan complete health check. Nazdana is true asset to Randox. Excellent experience and I plan to share with friends and family.

Had my recent cardiac screening check at random health with Ben alderdice was smooth quick and easy check . Results were fast too

Thanks Ben .

Ben was a great doctor ! He is patience and knowledgeable. He would guide you through every step of the screening and make sure you understand the whole process and made you feel safe and comfortable. Thank you Ben for the great services !

Asha was Calm relaxing professional & caring

Excellent, well explained. Really quick process and painless. Very happy 😃

Very efficient and friendly appointment - Rejina was extremely professional and thoughtful as medical tests can be stressful - highly recommended

Great service, Eugenio was very helpful and clear about the process

Communication with this company is HOPELESS, you have a test, then much later after you have eventually figured out how to see the results, you get an Email saying that some results were not correct and a new test is needed Doh !

OK so you Email back, no reply, you check with customer services who say reply to the original Email! (like what you did?) you Email back still no response. At which point you think maybe it would be better to have dealt with another (ANY ! ) other company.

Here goes with another Email to both addresses plus the person who did the original test, maybe they can agree among themselves as to who books you another appointment.