Newmans Solicitors Reviews 8

I have recently made a will with the help of Newman's
solicitors in Horley.
I must say the service they provided was excellent.
They made the process very easy for me to follow and I would have no hesitation in using Newman's in the future.

Ms GD was a pleasure to work with.
CM
Horley

My husband was selling his property Carol has been amazing kind patient professional. Explaining in terms that were easy to understand
The Sale was dealt with very
quickly. Nothing was too much trouble very very happy with Carol.
Thank you Carol.

When purchasing our flat, the team at Newmans was slow to respond, but we managed to complete the process eventually.

However, 3.5 years later, when attempting to sell the property, we discovered that they failed to flag critical issues in the legal documents. Rectifying these oversights has already cost us thousands. Despite reaching out to James and his team multiple times to understand why this information wasn't addressed at the time—potentially saving us significant expense—we have only received vague assurances that they are "looking into it." Unfortunately, despite our persistent follow-ups, no meaningful response has been provided.

Excellent and very quick service provided by James Way on a residential property matter for which I was seeking legal advice. James W could not have been more helpful and talked me through the nuances of the matter in a clear and friendly manner. I was delighted with how quickly we were able to achieve the result I was seeking. Thanks again, much appreciated!

My instructed solicitor in the family department lied to me when representing me then underperformed. I have this in his own words in writing. I was then part refunded the fees that I had paid and received a pathetic apology. The company then made things very difficult for me with my court application with their complaints process. I would not recommend Newmans,.

I can’t reply to your reply. But stop lying and pretending you don’t know who I am and what my experience was. You know exactly who I am (DG). You employ vermin as your family solicitors and he lied to you as much as he lied to me. You know this as I received a refund. I will be seeking further compensation if you don’t call me to discuss and settle the matter.

Again I can not reply to your reply so I am having to extend my review again. If you have several complaints from people with the initial DG then that says more about your practice than it does about my case. Mr Way can contact me directly to resolve this.

I believe that is me that you are speaking about in your most recent reply but the whole situation has definitely not been resolved and was done so under duress. Only now am I able really assess the damage that was caused by JW and his bad practice and wish to discuss this matter further with him and your directors.

I want to thank James and team at Newman's Solicitors for all the help we received, dealing with the lease of our new business. All our enquiries and queries were dealt with promptly with James answering all of my questions well into the evening. He has made the whole process much less daunting that I expected it to be. Thank you very much.

I had the pleasure of working with the conveyancing team of Newmans Solicitors for a property purchase.
The team were professional, helpful and constantly updated me with the progress.
I would highly recommend the firm.

Absolutely horrific. Please avoid. I have dealt with solicitors on property transactions every day of my working life for nearly 15 years and they have got to be the worst I have ever encountered.

Initial file opened in August 2020, monies paid to them swiftly, 3rd buyer down the line and we have been waiting 6 weeks for them to send the sales contract to our new buyer's solicitor.

I only got a call 5 weeks after the new sales memo was sent to them, to request the property forms to be completed again (not standard practice among other firms) when I had confirmed nothing had changed since completing them back in August and they keep asking us to repay the fee we paid back in August, without a full explanation as to why and without an abortive invoice (even though it's the same flat we are selling so no idea why this is their process).

I have been waiting for this abortive letter since last week before paying them a further £750 and found out today that they have been sitting on the sales contract for 6 weeks.

I've been so focused on getting our purchase lined up to enable us to complete before the stamp duty deadline via another law firm (who is fantastic) and this was looking very possible until I found out that nothing had moved on our sale.

No urgency, communication severely lacking, no point of contact allocated so can't speak to anyone useful.
Fed up of the excuse of people being "busy", if you are too busy to service clients then stop taking on instructions.