Rangecookers.co.uk Reviews 

Smooth transaction, competitive price, free delivery plus a 5 year warranty thrown in - what's not to like?

This has to be the worse retailer I have had the pleasure of buying from, my order which I paid in full for, was for a range cooker, hood and splash back
The order was back in April 2021 and delivery was in October 2021
The retailer made no contact with me through out the process and was unwilling to help me when I had problems with the following
1, The warranty which started in June 2021 , when I did not even have the cooker
2 The cooker when it did arrive had a fault , and the retailer did not make an attempt to sort it out for me , I called rangemaster and they managed to arrange an engineer , and even gave me a goodwill payment
3, the splash back , which was recommended by this retailer , did not fit correctly, the retailer made it impossible for me to return the item , and in fact after dozens of e mails and phone calls , it was rangemaster who have agreed to refund me

It seems that once they have your money , this company will not have anything else to do with you, if you want to save yourselves time and stress , please buy the product from somewhere else

Thank you for your comments, this is the first time anyone has got back to me ,I disagree with your comments on actually taking the time to respond to my concerns

The splash back is actually a universal make and sits 67 cm from the cooker to the hood , and as a result when cooking you would hit your head on the hood ,not ideal , and I am only 5 ft 4 !
Is it not the responsibility of the retailer to refund on items that are not used and unwanted, you have made it so difficult to return this , that I had to get rangemaster involved,

With regards to the varies delivery dates I’ve had for the cooker , I merely asked Chris to confirm that the cooker would be coming on the 22 September 2021 , he told me if that’s what the text said then that’s what will happen, He then actually phoned me and left me a message telling me it was the 20th September 2021 , the message is still on my phone
I had taken this day off and received a text message that evening saying that delivery would actually be October , that tells me that Chris had not actually called anyone to find out if delivery would be in September , he actually just picked out a random date , what you don’t understand is that people work and it clearly states on the delivery that if you are not in to receive the product, further delays are possible, as the item would go back to the warehouse

An update to my review , it is now the 6th November 2021 , the splash back has yet to be picked up and I am still waiting on a refund , absolutely unacceptable, this retailer is the worst I have dealt with, ever !

Only fault have with my cooker is lighing of any of it you have to hold down ignition for least 30 seconds had engineer out to it from range master for him yo tell.me dont no how light oven 18months on still same but now taken longer light carnt even light top oven with ignition, ive always had cheap appliances very rare fail me lesson learnt!!

Falcon delux. After owning a Falcon for over 20 years and after lots of assessing other cookers we decided to buy another Falcon. The new cooker is an Outstanding product, even better than our original. We had now for about 6 months and it doesn’t fail to impress. We made a huge mistake in originally ordering it through AO.com. After three failed promised dates we cancelled our order and re-ordered through rangecookers.co.uk. Anna was fantastic and the cooker arrived on the date originally committed to by them and fitted by hugely professional staff from Rangemaster. Rangecookers.co.uk are simply the only company I would use again to order a Falcon.

I have not received the cooker yet - it was ordered and paid for in June but delivery date is not until December! I am annoyed at being asked twice to review this product. Rangecookers have a substantial sum of my money while I wait yet they can't be bothered to tailor their requests for a review until AFTER the product has been delivered...

Hopefully it will be worth the money and the 6 month wait.

delivery time off the scale and attitude was you will have it before christmas if you are lucky !
As it is delivery isn't until the New Year on an order placed 1st Really
If they are made in the UK expand , UK manufacturing needs to grow

Disappointed that we have to wait until February 2022 to receive our new Rangecooker, especially as our new kitchen is being fitted at the moment as won’t be properly finished until the cooker is installed.

We have ordered but weren't impressed as it said i think 2/3 months delivery but once paid it said we wont get it till january :(

Easy to order and no problems other than this but it is quite a big one, it should give an accurate delivery date before taking payment

I have always wanted a rand cooker and ordered one with a double oven.
From ordering to delivery only took a week.
The men who delivered the cooker was very polite.
The cooker looks really nice. I haven’t used it yet, but sure it won’t disappoint.

Ordering process fine but not particularly impressed that I have had to make full payment for an item that is not due to arrive until January 2022

Order placed and delivered within a week, much sooner than expected, was told delivery would be between4/6 weeks so was very pleased. Great communication from the delivery people and delivered on stated day and time. Would recommend

Good company to deal with, kept us up to date with delivery which was not long to wait, would not hesitate to recommend

I have still not received the item over 1 month since ordering and I was not sent a confirmation of the order once I had placed it I had to chase the order to receive the invoice

The first time I ordered something it took about 10 weeks to arrive with no mention, I called a couple of times, but the two grill trays I ordered last week arrived this week
Very quick service, pleased with them
Many thanks

We came to Range cookers direct thinking this was best as we need to replace our existing range, on ordering were told slight delays due to Covid, ordered and paid!! THEN told our delivery will be 8.12.21 which is six months!! Yet they have hassled over access to the house, etc I find the whole thing unsatisfactory. Also why am i asked to review when its another six months before i get my Range!!

Took our money £2650 and then sent us a delivery time of November 31 not very happy

Good customer service, delivery drivers very helpful and good PPE worn throughout, took all packaging away, which helped. Would recommend.

Good company to deal with kept me well informed and delivery on time