Rasmus Auctions Reviews 

115
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers had a great experience with this company. Customers frequently mention that the staff is exceptionally professional, helpful, and friendly during pickups, ensuring that the process runs smoothly and efficiently from start to finish. Consumers also find the online auction platform very easy to navigate, making bidding a straightforward and convenient activity for everyone involved. Some reviewers were not happy with products, mentioning that items occasionally arrived with missing parts, unexpected damage, or significant discrepancies compared to the original descriptions provided online. People noted that resolving these unexpected problems can sometimes be difficult due to limited options for recourse after winning an auction.

What people talk about most

Product

Customers had ambiguous experiences with product purchases, often highlighting a mix of satisfaction and... See more

Service

Customers consistently note positive experiences with service, highlighting that associates are professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked with Rasmus to close out a 34,000 SF office space, and they were incredible partners from start to finish. Communication was clear, and they handled the heavy lifting—cataloging all furnitu... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Rasmus auctions for probably more than 20 years. Never had a bad experience. It’s nice that they have pick up locations around my general area. The redesign website keeps getting bette... See more

Company replied

Rated 5 out of 5 stars

Rasmus is the best auction service for small and mid-scale liquidation in the Washington DC area. Working with their team is great and the fees are reasonable. Their market gets its done. Buy and s... See more

Company replied

Rated 5 out of 5 stars

The auction is experience as a whole was positive. The actual online auction interface is easy to use. I rarely have any difficulty or problems with the web interface Checkout / invo... See more

Company replied


Company details

  1. Online Auction Service
  2. also in
  3. Auction House

Written by the company

Born in 1981, Rasmus Online Auctions was founded to provide asset recovery and auction services to the business community. With the emergence of the digital revolution, Rasmus innovated an online-only solution combining the benefits of traditional liquidation techniques and the efficiency and affordability of online auctions. Today Rasmus is a market leader in internet-only event-based auctions honoring its legacy of innovation and continuing its heritage of high-quality service. Rasmus Auctions has the stuff you need at the price you set.


Contact info

4.2

Great

TrustScore 4 out of 5

115 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(115)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

The team is always friendly and…

The team is always friendly and helpful. They make the entire process less daunting for everyone. A+

February 26, 2026
Unprompted review
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Reply from Rasmus Auctions

Thank you for the kind feedback. At Rasmus Auctions, our on-site team works hard to keep the auction pickup process friendly, organized, and easy to navigate so buyers feel comfortable from check-in through loading. We’re glad the experience felt welcoming and helpful, and we appreciate you taking the time to share it.

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Rated 5 out of 5 stars

An honest bidding system

An honest bidding system. Straightforward, no gimmick.

March 9, 2026
Unprompted review
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Reply from Rasmus Auctions

Thank you for the feedback. At Rasmus Auctions, we focus on a straightforward online auction system with transparent listings and a clear bidding process so buyers can participate with confidence. We’re glad the experience felt honest and easy to navigate, and we appreciate you taking the time to share it.

Rated 5 out of 5 stars

Great Customer Service!

Easy check in
Fabulous personnel
Always helpful & pleasant!

March 6, 2026
Unprompted review
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Reply from Rasmus Auctions

Thank you for the kind words. At Rasmus Auctions, we work hard to keep the pickup process organized with a simple check-in and a helpful on-site team. We’re glad the experience was pleasant and easy from the moment you arrived. We appreciate you taking the time to share this.

Rated 1 out of 5 stars

I'm still trying to get the title from…

I'm still trying to get the title from the dealer ship, it has been a roller coaster with the car auction, I might need your help here

February 27, 2026
Unprompted review
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Reply from Rasmus Auctions

Hello Roberto, I do not see any communication from you to our team. Could you please reach out to our chat bar so that we can find out what you are referring to? We'd appreciate that so that we can change your review!

Rated 3 out of 5 stars

Overall easy process BUT

Overall easy process, BUT part on my win was missing and when I wrote you about it, and they provided a partial credit for a future purchase… thank you Erik.

February 19, 2026
Unprompted review
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Reply from Rasmus Auctions

Hi Andrew, I’m sorry to hear this. That’s not the experience Rasmus Auctions aims to provide, especially when it comes to communication after pickup. If part of your auction win was missing and you didn’t receive a response, we definitely want to look into it. Please reach out with the auction date, pickup location, and lot number so our team can review what happened and work toward a resolution. Please reach out to me directly. erikrasmus@rasmus.com

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Rated 5 out of 5 stars

Easy to use platform

Easy to use platform. Accurate descriptions. Good communication and I can pick up the phone and talk to someone when needed, which is rare.

March 4, 2026
Unprompted review
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Reply from Rasmus Auctions

Carl, thank you for the thoughtful feedback. At Rasmus Auctions, we work hard to make the online auction platform easy to use while keeping listings accurate and communication clear throughout the process. Being available when customers need to speak with someone directly is important to us as well. We appreciate you taking the time to share your experience and hope to see you in the next auction.

Rated 5 out of 5 stars

I have purchased multiple items through…

I have purchased multiple items through Rasmus Auctions and the experience is always the same. Excellent. This time was no different. In a world where things often are not as they appear to be, Rasmus has earned my confidence and they deliver what they advertise.

February 20, 2026
Unprompted review
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Reply from Rasmus Auctions

Robert, thank you for continuing to bid with Rasmus Auctions. Hearing that your experience is consistently excellent means a great deal to us. We focus on clear, accurate auction listings and a dependable pickup process so buyers can participate with confidence. We’re grateful for your trust and look forward to delivering that same standard every time.

Rated 5 out of 5 stars

Everyone was very nice and helpful when…

Everyone was very nice and helpful when I went to pick up items.

February 12, 2026
Unprompted review
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Reply from Rasmus Auctions

Stephen, thank you for sharing this. We’re glad the Rasmus Auctions team made your pickup experience friendly and helpful. An organized check-in and a supportive on-site team are important parts of making the online auction process smooth from start to finish. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Good catch all website

Good catch all website, many good, transparent vendors with good finds and prices.

March 1, 2026
Unprompted review
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Reply from Rasmus Auctions

Sara, thank you for the review. We’re glad you see Rasmus Auctions as a transparent and reliable online auction marketplace with strong vendor participation and good finds. Clear listings and fair pricing are important to us, and we work hard to keep the bidding experience straightforward. We appreciate the feedback and hope to see you in the next auction.

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Rated 5 out of 5 stars

Easy pickup

Easy pickup. Auction items were as described.

February 13, 2026
Unprompted review
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Reply from Rasmus Auctions

Glad to hear it, Tim. At Rasmus Auctions, we work hard to keep pickup organized and our auction listings accurate so buyers know exactly what they’re getting. It’s great to know the items were as described and the process felt easy. We appreciate you bidding with us and look forward to your next auction.

Rated 5 out of 5 stars

It was my first time winning auctions…

It was my first time winning auctions with Rasmus. I was a little nervous not knowing what to expect. The entire process was seamless. Easy pickup. No chaos. Would definitely do it again!

February 26, 2026
Unprompted review
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Reply from Rasmus Auctions

Roadhouse, thanks for choosing Rasmus Auctions for your first online auction win. We know the first time can feel uncertain, so we focus on a clear, step-by-step process from bidding and checkout to an organized pickup experience. We’re glad everything felt seamless and chaos-free. Appreciate you sharing this and we look forward to seeing you back at your next Rasmus auction.

Rated 5 out of 5 stars

Well done!!

Well from the beginning to end was great and easy, all the support staff at the location were amazing and so nice to talk to. Plus the items were as they were in the picture

February 25, 2026
Unprompted review
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Reply from Rasmus Auctions

Carlos, thank you for taking the time to share this. We’re glad your experience with Rasmus Auctions was smooth from start to finish. Our on-site team works hard to make pickup organized and welcoming, and accurate photos and listings are a big part of building trust in the online auction process. We appreciate you calling that out and hope to see you back at your next Rasmus auction.

Rated 5 out of 5 stars

Responded to Eric's request.

I received a prompt reply from Eric. Remediation was offered and accepted. My trust with this company has been fully restored. Thank you for your professional courtesy and recognizing me as a not just another customer but as a person. Unlike many unreputable companies out there you truly showed that customer service is important.

Back Story:
The description on the previous auction listed 2 metal shelves on casters. Only one of them had caster wheels. Tried to get the issue remediated and was advised that the picture was not as described therefore my fault for not checking better. Not sure I'll be using this site again.

Just responded to Eric's request below. Stay tuned. See message on top.

February 20, 2026
Unprompted review
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Reply from Rasmus Auctions

Louie, thank you for the update and for giving Rasmus Auctions the opportunity to address this. We’re glad we were able to connect, review the listing details, and resolve the issue in a way that restored your trust.

Accurate auction listings and fair resolution matter to us, especially when expectations are missed. We appreciate you recognizing the follow-up and customer service, and we take this feedback seriously as we continue improving how items are described and reviewed.

Thank you again for working with us.

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Rated 1 out of 5 stars

PLEASE BE WARNED THAT IF YOU ARE…

Please be warned that if you are choosing to do business with Ramus Auctions you should look up their new partner Capital Online Auctions LLC ran by Mitch Rotker in the Maryland courthouse for the multiple legal issues. Unpaid taxes to the state of Maryland by Capital Online Auctions LLC of $34,000, and multiple lawsuits for unpaid auctions over the years and the NOT IN GOOD STANDING and FORFETIURE of their charter of Capital Online Auctions LLC. Please safeguard yourself against Capital Online Auctions LLC who has now partnered with Rasmus Auctions as of 2/26.
I have posted comments on Facebook and Instagram for Mitch Rotker, Capital Online Auctions LLC and their new partner Rasmus Auctions, but they have the right to remove my comments, and they have and when I see they have removed them I will try and repost those warnings moving forward for others. I will continue to help others steer clear and protect themselves of these horrible shady business practices that continue to happen.
as of 2/23/26 with Capital Online Auctions LLC, and Mitch Rotker at this time who because of financial issues has now partnered with Rasmus Auctions. Please take a look at all the public files provided by the State of Maryland for Capital Online Auctions LLC and or the owner Mitch Rotker and you will see that he owes the state over $34,000 dollars in unpaid unemployment taxes, and has his business in NOT GOOD STANDING and his LLC Forfeited and both have been in this status for years and public information and now partnered with Ramus Auctions which should concern anyone looking to conduct business with either.

January 30, 2026
Unprompted review
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Reply from Rasmus Auctions

We appreciate all feedback, and we take concerns from our community seriously. Rasmus Auctioneers has been a trusted name in the Metro DC auction community for more than 40 years. That trust hasn't been given to us, it's been earned, auction by auction, relationship by relationship.

We want to be straightforward: this review does not reflect an experience with our business or our team. The concerns raised are about a separate company altogether.

We can only speak about our operations and service quality. For any questions about our operations, partners, or business handling, we welcome that direct conversation. Reach out to us. Transparency has always been how we do business, and that won't change.

Thank you for your continued trust. It means everything to our small business.

Rated 5 out of 5 stars

Rasmus is definitely the go for help…

Rasmus is definitely the go for help with any project needs. Thank you

February 20, 2026
Unprompted review
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Reply from Rasmus Auctions

Rafael, thank you for the kind words and for choosing Rasmus Auctions. We’re glad we could support your project needs and make the auction process clear and straightforward. From organized listings to a smooth pickup experience, we aim to keep things simple and reliable. Appreciate the review and hope we can help again on a future auction.

Rated 5 out of 5 stars

The auction is experience as a whole…

The auction is experience as a whole was positive.

The actual online auction interface is easy to use. I rarely have any difficulty or problems with the web interface

Checkout / invoice / scheduling pickup was pretty straightforward and I haven’t had any issues. I will say it is problematic if you need to send someone to pick up your items.

Picking up at the site is a different experience at every location. It’s a free for all in the parking lot (if there is one) But in general, they are usually well organized inside the location

All in all, a positive experience

Thx

February 18, 2026
Unprompted review
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Reply from Rasmus Auctions

Brian, thanks for the thoughtful and detailed feedback. We’re glad your overall experience with Rasmus Auctions has been positive and that the online bidding platform, checkout, and pickup scheduling felt straightforward and reliable.

You’re right that pickup experiences can vary by location, especially when space and parking differ from site to site. Inside the locations, our on-site teams work to keep things organized, and we’re continuing to improve how arrival flow and coordination work outside as well. We appreciate you taking the time to share this and value the insight.

Rated 5 out of 5 stars

Consistant procedures

Consistant procedures. Excellent communication.

February 20, 2026
Unprompted review
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Reply from Rasmus Auctions

Thank you for the feedback. At Rasmus Auctions, consistent procedures and clear communication are priorities for us, from online bidding through checkout and pickup. We’re glad that came through in your experience and appreciate you taking the time to share it.

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Rated 5 out of 5 stars

Exceeded Expectations on a 34,000 SF Office Project

I worked with Rasmus to close out a 34,000 SF office space, and they were incredible partners from start to finish. Communication was clear, and they handled the heavy lifting—cataloging all furniture and tech, staging items, and managing the entire auction process. The online presentation was impressive, and the auction results exceeded expectations.

Our project leader, Karen, was top-notch. She worked side-by-side with me, kept everything organized, and made what could have been a stressful process feel smooth and manageable. I would absolutely work with Rasmus again.

February 13, 2026
Unprompted review
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Reply from Rasmus Auctions

Shannon, thank you for sharing this detailed feedback. We’re glad Rasmus Auctions could support the closeout of a large office project and make the process organized and manageable from start to finish. Clear communication, structured cataloging, and strong online presentation are critical on projects of this size, and we’re happy the auction results exceeded expectations. We appreciate the trust and would welcome the opportunity to work together again.

Rated 5 out of 5 stars

Best Auction Online Platform

I have been working with Rasmus Online Auction as both a buyer and a seller for the past 15 years. They are truly one of the best in the business and absolutely deserve a 5-star rating.
Their team is professional, reliable, I have consistenly had a positive Experience on both side of the platform.
I highly recommend Rasmus Online Auction to anyone looking for a trustworthy and professional online auction platform.

February 11, 2026
Unprompted review
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Reply from Rasmus Auctions

Thank you for this! A 15 year relationship as both a buyer and a seller means more to us than any rating ever could.

We truly appreciate your trust and loyalty, and we’re grateful for your kind words about our team’s professionalism and consistency. Building a marketplace that works well on both sides only happens because of long-standing partners like you.

Thank you for the recommendation and for being part of the Rasmus community. We look forward to many more auctions together.

Rated 5 out of 5 stars

Rasmus is the best auction service for…

Rasmus is the best auction service for small and mid-scale liquidation in the Washington DC area. Working with their team is great and the fees are reasonable. Their market gets its done. Buy and sell with confidence.

February 11, 2026
Unprompted review
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Reply from Rasmus Auctions

Guy, thank you for the feedback and for recommending Rasmus Auctions. We’re glad our team, pricing structure, and local auction market delivered a strong experience for small and mid-scale liquidation projects in the DC area. Building a marketplace where buyers and sellers can move inventory with confidence is exactly what we aim for. We appreciate the trust and hope to work with you again.

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