Rawlins Paints Reviews 

10,870
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 602 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, exceptionally smooth online ordering processes, and the incredibly helpful support team always available for technical guidance. Many enthusiastic buyers are also extremely pleased with the wide selection of specialist paint types, clear product descriptions, and consistently high quality items. Some reviewers were not happy with color matching services, explicitly noting that the delivered paint shades occasionally differed significantly from expectations or online examples. A few consumers additionally experienced frustrating issues involving transit damage to packages or delivery delays that negatively impacted their urgent painting projects.

What people talk about most

Product

Customers had positive experiences with product, noting that the items are of very high quality and do the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast and prompt arrivals... See more

Quality

People report positive experiences with quality, highlighting that the products are exceptionally well-made,... See more

Service

Reviewers mention positive feedback about service, highlighting consistent reliability and efficiency.... See more

Order

Consumers find order to be positive, highlighting a straightforward and efficient process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not much to say - it works. I fitted some boards painted with Rawlins heat reflecting paint over 6 square metre of patio window to reduce indoor temperatures on the heat wave days. Very effective. Rec... See more

Company replied

Rated 5 out of 5 stars

Delivered speedily, and product was good. Additionally, I was after some information from the manufacturers of the product. I had tried to contact them twice, but received no reply after a fortn... See more

Company replied

Rated 5 out of 5 stars

Some paint went missing I want aware of it first Rawlins contacted me as they couldn’t understand why dpd had not delivered it. I checked home it wasn’t missing. I contacted them and next day replacem... See more

Company replied

Rated 5 out of 5 stars

Customer service were so on point! They answered all of my questions regarding the resin I was buying and they were very professional and knowledgable. Delivery service was great, each order showed up... See more

Company replied



Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Fire Protection System Supplier
  4. Industrial Supermarket
  5. Paint Manufacturer
  6. Tool Store

Information provided by various external sources

Established since 1873, we have around 142 years’ experience of advising and supplying paint to the trade & retail. As a family run business, we value every customer and their needs, and pride ourselves on being able to offer friendly, expert advice to every customer no matter what their business size or spend.

rawlinspaints.com Details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(10,870)

542 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery and great product

Quick delivery and great product - the 2 part epoxy is head and shoulders above the previous “quality” paints I have used before.

May 29, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Thanks Anthony, great to hear the delivery was quick and that the 2-part epoxy has performed so well compared with previous paints you’ve used. We really appreciate the feedback.

Rated 5 out of 5 stars

Easily ordered

Easily ordered, delivered promptly and though only used in the last 2 weeks it looks good

May 11, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Really pleased the order process was straightforward and everything arrived quickly. Thanks for taking the time to review Rawlins Paints.

Rated 5 out of 5 stars

The coverings went on easily enough…

The coverings went on easily enough after following the instructions and mixing procedure, I had one query and needed clarification regarding temperature and weather conditions required , which were answered with clarity and to my satisfaction, would use again, very helpful.

May 27, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Thanks for taking the time to share this, Chris. Clear application guidance makes a real difference with specialist coatings, so we’re glad the advice helped and that you’d use us again.

Rated 5 out of 5 stars

good and easy

May 29, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Glad it was a straightforward experience, Paul. Thanks for choosing Rawlins Paints and for sharing your feedback.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. The fastest delivery I have had, and the roofing paint I use from them is the best. Pity I can't collect because the postage is expensive, but it's worth it.
Phil Lester

June 25, 2026
Unprompted review
Rawlins Paints logo

Reply from Rawlins Paints

Thanks Phil. We’re glad the roofing paint continues to do the job well and that your order arrived so quickly. Your recommendation means a lot to the team.

Rated 5 out of 5 stars

top quality bonded resin driveway kits-…

top quality bonded resin driveway kits- very easy to use, best price i could find, excellent choice of coloured aggregates and delivered quickly by a very helpful delivery driver ! very pleased to be buying from Rawlins paints.

May 28, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Thanks for sharing this, Alan. It’s great to know the coloured aggregates, quick delivery and overall service made the order a good experience.

Rated 5 out of 5 stars

Great service

June 23, 2026
Unprompted review
Rawlins Paints logo

Reply from Rawlins Paints

Really glad the service hit the mark, Adrian. Thanks for choosing Rawlins Paints.

Rated 5 out of 5 stars

Doing what it says on the tin. 2nd time I've used rawlins and as…

2nd time I've used rawlins and as before excellent service was provided. Easy to select product and order, received on time, email tracking updates as order progressed. Package protection all recycled. Brilliant!

May 27, 2026
Rawlins Paints logo

Reply from Rawlins Paints

That’s brilliant feedback, Peter — thank you for returning to us. We’re glad the service matched your previous experience and that everything went smoothly.

Rated 5 out of 5 stars

Anti Graffiti paint

Good to find anti graffiti paint

May 13, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Thank you for the feedback, Sheana. It’s good to know the anti-graffiti paint was easy to find when you needed it.

Rated 5 out of 5 stars

Quick and Easy to order

Quick and Easy to order, delivery was next day

May 27, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Really glad everything went smoothly, Christine. It’s great to know you found the website easy to use and that your delivery arrived promptly.

Rated 5 out of 5 stars

Haven’t ordered from Rawlins before but…

Haven’t ordered from Rawlins before but their service was excellent and my paint was delivered very quickly. I needed a special paint for UPVC and found Zinsser All Coat Exterior Satin ( water based) on their site and they had exactly the colour I was looking for. It is a lovely product to paint with and really does the job well. I highly recommend this Zinsser paint and Rawlins service and will definitely be ordering from them again.

May 24, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Justine, thank you for such a detailed review - we're delighted to hear your first experience with Rawlins Paints was such a positive one. It's great that you found the exact colour you wanted in Zinsser AllCoat Exterior Satin and that it performed so well on your uPVC project. We really appreciate the recommendation and look forward to helping with your next project.

Rated 5 out of 5 stars

Technical support very useful

Technical support to ensure we purchase the correct product for the environment and surface it is to be used in. Very happy.

May 23, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Thanks for sharing this, Paul. The technical team will be pleased to hear they could help.

Rated 5 out of 5 stars

Great service

Great service on delivery and answering technical questions.
Great product and easily applied.

May 22, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Thanks for the great feedback. We’re pleased the delivery went smoothly and that the team could help with the technical questions.

Rated 4 out of 5 stars

Good product

Good product, slightly slow delivery time.

May 21, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Hello David, thank you for your patience on delivery - the bank holiday weekend added an extra non-working day to the timescale on this occasion.

Rated 5 out of 5 stars

A good experience.

Good quality products delivered on time.

May 7, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Thanks for the feedback, Robert. We’re always pleased to hear our products met expectations and arrived on time.

Rated 2 out of 5 stars

Spent a couple of grand over the past…

Spent a couple of grand over the past 12 months cash sales wasn’t offered an account then told once the price increase would you like to set up an account and save 5% . Paid the extra £85 next day delivery only to receive it 4 days later completely buggered my job , then refused to send the £85 back.

May 19, 2026
Rawlins Paints logo

Reply from Rawlins Paints

We're sorry to hear how frustrating this has been, James.

We've attempted to get in touch by phone and email, but unfortunately haven't been able to reach you. Please contact our Technical Manager, Nick, on 0113 245 5450 (option 2) or at nick@rawlinspaints.com so we can talk through everything with you and work towards putting things right.

Look forward to hearing from you.

Yours sincerely,

Rawlins Paints.

Rated 5 out of 5 stars

Purchase of Sovreign Gold paint was a…

Purchase of Sovreign Gold paint was a smooth transaction and delivery was fine. My only concern when I opened the package was that some of the tins had turned upside down but still had lids on. It might have been better to tape the lids and / or package more tightly so they didn't move about. All good otherwise. Thank you.

May 5, 2026
Rawlins Paints logo

Reply from Rawlins Paints

Thanks Philip. Good to hear the order process and delivery were fine, and we appreciate the note about packaging.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look