Raymour & Flanigan - Carlisle Pike Reviews 

I was greeted by Tony upon walking in the store. He held the door open, that I appreciated very much as my legs were giving me a lot of trouble. Tony was very kind and patient with me, and Lily was a terrific manager. Both were wonderful about my purchases.
Also a shout out to the back of the house. I took part of my purchase with me and they were kind enough to break it down and shrink wrap it. Wonderful job getting it loaded, they were very careful. No problems getting mining set home and put back together.
Enjoyed our 1st dinner tonight on my new set.
I'm still jumping up and down inside 😄

John D. made this experience exceptional. From start to finish, he was knowledgeable, attentive, and genuinely helpful — exactly the kind of salesperson you hope to work with when making a furniture investment.
There was a small hiccup with the incorrect adjustable base quoted that ended up being delivered, but the team handled it immediately and without any hassle. That kind of quick, no-drama resolution says a lot about how Raymour & Flanigan operates.
The delivery was next day, and the real-time tracking link worked perfectly — always knew exactly when to expect the crew. The desk staff were pleasant and easy to work with throughout the process.
What really sets this store apart is something surprisingly rare these days: when you call, an actual person picks up. No endless phone trees, no voicemail black holes — just a real conversation with someone who can actually help. That alone is worth calling out.
This was, hands down, the best furniture-buying experience I’ve had in years. Highly recommend — ask for John D.!

Visit OK. Delivery date/time messed up. Not delivered when salesman promised. Still waiting for delivery.

Emily Alison was amazing! we couldn’t ask for a better person than Emily. She was very helpful without being overbearing. we hope to be very satisfied with our purchase.

Alex did a great job pointing us in the right direction!

Emily was knowledgeable and she listened to what I was interested in. You can tell she loves what she does and she is good at it.

Our Salesman was professional, knowledgeable and very helpful.

Furniture was delivered on March 23. The center portion of the love seat would not stay fully upright. And there's a year in the leather on the back. On March 24 the love seat stopped working. April 24, the repairman finally came to figure out why it wasn't working. It was the electrical box but he didn't have the right part. He left one that works but is not specific for our furniture. He told us the furniture would be replaced because of the tear and that someone would call us. We still haven't heard from anyone.

John was very nice and professional he help me .

Great service and excellent products.

Awesome experience!
Ebu was so helpful and kind.
Gracie's customer service is amazing!
Thank you.

John , the sales associate, was great!
The entire experience was great! Delivery is within a couple of days of my purchase.
Will definitely shop here again!!

Tony was helpful but also was respectful of our need to browse and so he was there when we had questions but gave us our needed space.
Thank you Tony!

While this transaction was positive and dealing with customer service, It is the final dealing with this company about a repair on my Love seat. I first mas my request for service back in January. We were promised warrantee service and they never delivered. I was told a "problem existed between the manufacture and the warrantee service company. Each trying to make it the others problem. We the customer, paid for it for over 4 months! Unacceptable.

I was very impressed with the new store on Carlisle Pike Mechanicsburg Pa.The staff was very helpful and the delivery was fast and on time.great experience. Thanks to all involved.

Professional staff. Did not push to have you buy something.

Emily was helpful and efficient. Love the pieces purchased. Excited for delivery!

The salesman, the store the product and value.

Our salesperson, Kevin, was very patient and helpful with us. I would recommend him and your company to anyone.