Raymour & Flanigan - East Hanover Outlet Reviews 94

TrustScore 5 out of 5

4.8

214 Route 10, 7936 East Hanover, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Wayne G was extremely helpful and helped me find the perfect loveseat for my mom. I gave him an idea of what I was looking for and after showing me a few options, he allowed me to explore and then cam... See more

Rated 5 out of 5 stars

Recently we purchased furniture for our den on Nov.2,2024. Our sales associate was extraordinary! He single handedly carried a coffee table and 2 end tables across the entire store to help us see if... See more

Company replied

Rated 1 out of 5 stars

Employees were courteous. Products recieved were of completely inferior quality. Reccomend actually looking at items prior to purchase. Buying furniture online for first time . Trusted assertions o... See more

Company replied

Rated 5 out of 5 stars

The minute I walked in the door I was treated very personable by Mansur. He answered all my questions.. we went back and forth to look at different furniture.. He was very attentive, as well as the yo... See more


Company details

  1. #90 of 166 best companies in Furniture Store
  2. #17 of 42 best companies in Bedroom Furniture Store
  3. #5 of 9 best companies in Children's Furniture Store
  4. #33 of 87 best companies in Home Goods Store
  5. #21 of 32 best companies in Interior Designer
  6. #7 of 13 best companies in Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 214 Route 10, 7936, East Hanover, NJ, United States

  • 9736378770

4.8

Excellent

TrustScore 5 out of 5

94 reviews

5-star
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1-star

Replied to 10% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Salesman + quality furniture

Wayne G was extremely helpful and helped me find the perfect loveseat for my mom. I gave him an idea of what I was looking for and after showing me a few options, he allowed me to explore and then came back over to show me some additional options. Wayne listened to my needs and made it easy!

April 11, 2026
Rated 5 out of 5 stars

The minute I walked in the door I was…

The minute I walked in the door I was treated very personable by Mansur. He answered all my questions.. we went back and forth to look at different furniture.. He was very attentive, as well as the young lady that helped check me out

April 2, 2026
Rated 5 out of 5 stars

Best Customer Services @ Lisa Pugliese

I would give more than 5 stars if I could, we have not purchased any new furniture for years. Lisa Pugliese was extremely knowledgeable and pleasant to work with. Best customer service I ever had. She made my shopping for a new sofa bed so effortlessly. Please ask for her by name!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Raymour & Flanigan the only pace to shop!!I purchased a Dining Set over the phone…

I purchased a Dining Set over the phone with a wonderful gal named Arethra. She did the entire purchase for me, she was professional, had a great personality as well. (East Hanover, NJ)

June 17, 2025
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Hello Nanci,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Aretha was able to assist you with your dining set purchase and that you found her professionalism and personality to be exceptional. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope you enjoy your new dining set and look forward to serving you again at our East Hanover location.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I went to Raymour and Flanigan in east hanover…

I went to Raymour and Flanigan in east Hanover a couple weeks ago to purchase a new recliner couch . I had talked to an employee Lisa Pugliese on the phone and explained to her i needed a new electric couch that mine at home was old and broke. She was so kind compassionate knowledgable .
She really cared about my needs. I said my daughter is autistic and sensory issues and i needed a recliner couch because i have a leg problem. My daughter does better with soft leather. She went out of her way to search for several different couches. I met Lisa at the store . She was amazing she listened to my concerns showed me many different options. She showed me a perfect couch that filled all my needs. I loved working with her. She made me so happy by her expertise. We have been in touch several times. My new couch will be delivered in monday . I will still go back to the store to visit her. I highly recommend Raymour and Flanigan in east Hanover for their expertise efficiency and kindness. I also talked to Doug the manager and he was amazing as well. Thank you Lisa for being my angel.

May 1, 2025
Unprompted review
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Reply from Raymour & Flanigan - East Hanover Outlet

Dear Customer,

Thank you so much for taking the time to share your wonderful experience with us at Raymour & Flanigan in East Hanover. We are thrilled to hear that Lisa was able to assist you in finding the perfect recliner couch to meet your family's needs. It’s heartwarming to know that her kindness, compassion, and expertise made such a positive impact on your shopping experience.

We are also pleased to hear that Doug, our manager, contributed to your satisfaction. Our team strives to provide exceptional service, and your feedback is a testament to their dedication.

We hope your new sofa brings comfort and joy to your home. Please feel free to visit us anytime, as we would love to see you again. Thank you for recommending us, and for choosing Raymour & Flanigan.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

A very friendly manager helped me pick…

A very friendly manager helped me pick out a new loveseat

March 4, 2025
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Reply from Raymour & Flanigan - East Hanover Outlet

Hello Joni,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our manager was able to assist you in finding the perfect loveseat. Providing friendly and helpful service is something we strive for, and it's wonderful to know we met your expectations. If you have any more furniture needs or questions in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Had the bed we were looking for and the…

Had the bed we were looking for and the sales person was informed and accommodating.

February 23, 2025
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Reply from Raymour & Flanigan - East Hanover Outlet

Hi Bob L,

Thank you for your great review! We're so happy to hear you found the bed you wanted and that our salesperson was helpful. Our goal is to provide excellent service and help our customers find exactly what they need.

If you have any more feedback or need help in the future, please feel free to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Store.

Best,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent Service

Wayne our sales person was very helpful!

January 30, 2025
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Reply from Raymour & Flanigan - East Hanover Outlet

Hello Michael,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Wayne was able to assist you effectively and that you had a positive experience at Raymour & Flanigan. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Wayne. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Sales is very friendly and…

Sales is very friendly and knowledgeable about the mattress.

January 19, 2025
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Reply from Raymour & Flanigan - East Hanover Outlet

Hello Lin Yang,

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our sales team to be friendly and knowledgeable about our mattresses. It's always our goal to provide our customers with the best possible service and help them find exactly what they need.

If there's anything more we can do to improve your experience or assist you further, please don't hesitate to let us know. We hope to see you again soon at Raymour & Flanigan!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great shopping experience

Wayne, the sales person that assisted me was helpful beyond my expectations. He made it a pleasure to make a complicated purchase.

January 15, 2025
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Hello,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Wayne was able to assist you beyond your expectations and make your purchase a pleasurable experience. Our team strives to provide exceptional service, and it's wonderful to know that Wayne delivered on that promise. We appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Recently we purchased furniture for our…den

Recently we purchased furniture for our den on Nov.2,2024. Our sales associate was extraordinary! He single handedly carried a coffee table and 2 end tables across the entire store to help us see if it coordinated with the couches we were purchasing. Because of the care and efforts of Sales Associate Mr. Mansur Chowdhury at the East Hanover location we got the entire package.

November 2, 2024
Unprompted review
Raymour & Flanigan - East Hanover Outlet logo

Reply from Raymour & Flanigan - East Hanover Outlet

Dear Mary,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Mr. Mansur Chowdhury provided you with extraordinary service and went above and beyond to ensure you found the perfect furniture for your den. It's always our goal to provide exceptional customer service, and we're delighted that Mr. Chowdhury's efforts made such a positive impact on your shopping experience. We hope you enjoy your new furniture and look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Wayne is the best he knows the product…

Wayne is the best he knows the product and is very good thank you

November 4, 2024
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you so much for your review, Ralph! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The salesperson was great

The salesperson was great! Took the time to help us pick out exactly what e were looking for. Went out of his way to accommodate us and gave helpful ideas. All in all it was an excellent experience. I have been a customer for a number of years now and have always had a good experience,

October 21, 2024
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you so much for your review, Bernice! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great customer service!

Great customer service!

October 21, 2024
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Reply from Raymour & Flanigan - East Hanover Outlet

Thank you so much, Danielle, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very professional and friendly staff

Very professional and friendly staff.
Easy to make my purchase.

October 20, 2024
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Reply from Raymour & Flanigan - East Hanover Outlet

Dear Suzanne,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our staff professional and friendly, and that your purchase process was easy. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

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