Raymour & Flanigan - Fairfield Clearance Center Reviews 298

TrustScore 5 out of 5

4.8

531 US Highway 46, Suite 102, 7004 Fairfield, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Extremely informative and pleasant sales person. Van greeted us, asked what we were shopping for, made suggestions, then left us alone until ready to purchase. Just an all around great experience com... See more

Company replied

Rated 5 out of 5 stars

Tee Ferguson is truly the best salesperson I’ve ever worked with. He has an incredible eye for style and always knows exactly what I like. He consistently goes above and beyond by keeping me updated... See more

Company replied

Rated 2 out of 5 stars

On our third repair, two separate pieces of furniture. Less than one year old! Parts take 4-8 weeks, service calls an additional 2-4 weeks. This furniture has been out of commission for months! Staff... See more

Company replied

Rated 5 out of 5 stars

I have been a loyal customer of Raymour in Flanigan for years. Each time I visit the store I only work with my representative Tee. Tee Always provide exceptional service and go above and beyond. His k... See more

Company replied


Company details

  1. #90 of 166 best companies in Furniture Store
  2. #17 of 42 best companies in Bedroom Furniture Store
  3. #5 of 9 best companies in Children's Furniture Store
  4. #33 of 87 best companies in Home Goods Store
  5. #21 of 32 best companies in Interior Designer
  6. #7 of 13 best companies in Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 531 US Highway 46, Suite 102, 7004, Fairfield, NJ, United States

  • 9732870413

4.8

Excellent

TrustScore 5 out of 5

298 reviews

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Replied to 10% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Right off the bat I was skeptical

Right off the bat I was skeptical. Once you walk in, it's huge but there was no one there to welcome you, you just had to walk in and wonder around until you find what you like. We were in search of reclining 3 seater couch. There was a few times that someone looked right at us but did not even say a word just watched us look around so I was not very impressed with the customer service. It wasn't until we would something we liked that I had to wave my hand and call someone over to come help us when my experience changed.

We met the gentleman Nelson who was an absolute pleasure to work with. He made sure to check each chairs functionalities to ensure they all worked, he answered every question we had with certainty and if he did not know he was sure to find us the answer. He gave us the run down of how the process works and made sure we had a pleasure experience. He did not rush us for a sale which is always a plus for us. We were able to pack up our car with what we can fit and returned for the remaining without any issues.

September 29, 2025
Rated 5 out of 5 stars

The furniture is outstanding and very…

The furniture is outstanding and very nicely made. Our salesperson Farouk was extremely professional and he made it easy to pick out and order our furniture. Everything came quickly, within a few days and I received an app that showed me a live location of where the truck was in route. Finally the delivery men (Jason) from East Brunswick were the absolute best. I was so happy with the entire process.

September 5, 2025
Rated 5 out of 5 stars
Raymour & Flanigan - Fairfield Clearance Center logo

Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Anthony,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable, and we're delighted to know that Tee made such a great impression. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Clearance Center.

Best regards,

[Your Name]
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

The Entire Experience

The Service, the Price, the Ease with making the purchase, + that I could take it home. Thank you!

August 24, 2025
Raymour & Flanigan - Fairfield Clearance Center logo

Reply from Raymour & Flanigan - Fairfield Clearance Center

Hello Ann,

Thank you for your great feedback! We're happy to hear you had a good experience with our service, pricing, and the ease of your purchase. It's wonderful that you liked being able to take your new furniture home right away.

Your satisfaction is important to us, and your kind words encourage us to keep providing the best experience for our customers. If you have any questions or need help in the future, please let us know.

We look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 1 out of 5 stars

We were sold a mattress that a month…

We were sold a mattress that a month and a half later my wife and I cannot move our necks and we are in extreme cervical pain.
Raymour and Flanagan refuse to give us a refund. We feel robbed !

June 30, 2025
Raymour & Flanigan - Fairfield Clearance Center logo

Reply from Raymour & Flanigan - Fairfield Clearance Center

Dear Anthony,

Thank you for taking the time to share your experience with us. We are truly sorry to hear about the discomfort you and your wife are experiencing with your mattress. Your feedback is important, and we want to address your concerns as best as we can.

We understand how crucial it is to have a comfortable and supportive mattress, and we regret that your purchase did not meet your expectations. Please know that we are committed to finding a solution that will help improve your situation.

Could you please reach out to our customer service team directly? They are available to discuss your concerns in more detail and explore possible options to assist you. We value your satisfaction and hope to resolve this matter to your satisfaction.

Thank you for giving us the opportunity to make things right.

Sincerely,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent Customer service!

Mr. Tee Ferguson was my salesperson and was so helpful. He was knowledgeable about the furniture, he explained everything clearly was well-mannered & very pleasant. He gave us space to look around but was just nearby ready to help,I really appreciated that.

August 18, 2025
Raymour & Flanigan - Fairfield Clearance Center logo

Reply from Raymour & Flanigan - Fairfield Clearance Center

Dear Karen,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Tee was able to assist you so effectively during your visit. It's great to know that his knowledge and pleasant demeanor made your shopping experience enjoyable. We strive to provide our guests with the best service possible, and your feedback is truly appreciated.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan.

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

All positive experience

All positive experience

August 15, 2025
Raymour & Flanigan - Fairfield Clearance Center logo

Reply from Raymour & Flanigan - Fairfield Clearance Center

Dear Tarun Kumar,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a 5-star experience at Raymour & Flanigan Furniture and Mattress Clearance Center. Our team is dedicated to providing excellent service and quality products, and it’s wonderful to know that we met your expectations.

Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service to all our customers. If there’s anything else we can do for you, please don’t hesitate to reach out.

We look forward to welcoming you back in the future!

Warm regards,

[Your Name]
Raymour & Flanigan Furniture and Mattress Clearance Center

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