Raymour & Flanigan - Lake Grove Reviews 

269
TrustScore 4.5 out of 5

4.6

3147 Middle Country Road, 11755 Lake Grove, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My wife and I initially went to the Lake Grove store to look for a new couch. We were helped by Samantha whom was very friendly and informative and guided us to the exact couch we were looking for. We... See more

Rated 5 out of 5 stars

Joe Giordano was great! He greeted us at the door and showed us the mattress we wanted to see. He was very knowledgeable and friendly. He answered all our questions and explained all the details. He... See more

Rated 5 out of 5 stars

Samar Chrayde-Perez, the consultant that worked with me was wonderful. She took her time, explained everything thoroughly and made suggestions regarding my purchases. I was looking to buy a loveseat... See more

Rated 3 out of 5 stars

No one checked or asked me if all the information on my receipt was up to date. I had to go back to the same store the following day and make sure they gave me an updated receipt with the correct emai... See more

Company replied


Company details

  1. #89 of 183 best companies in Furniture Store
  2. #18 of 46 best companies in Bedroom Furniture Store
  3. #2 of 5 best companies in Children's Furniture Store
  4. #39 of 90 best companies in Home Goods Store
  5. #18 of 32 best companies in Interior Designer
  6. #8 of 18 best companies in Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 3147 Middle Country Road, 11755, Lake Grove, NY, United States

  • 6312857530

4.6

Excellent

TrustScore 4.5 out of 5

269 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(269)

4,213 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lots of choices great salesman only…

Lots of choices great salesman only thing I forget to use my 25 off coupon

September 13, 2023
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Hello Michael Martinez! Thank you for your feedback. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Great selection of mattresses at fair…

Great selection of mattresses at fair prices. Our sales person, KK (Khurshida), was very friendly and most important very knowledgeable about beds. She helped us pick a mattress that fit our needs at a price we could afford. Thank you KK!

September 11, 2023
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Hello Barbara Quinn! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Thank you for your review, Alfred. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Joe Giordano was great he took a lot of…

Joe Giordano was great he took a lot of time showing me items that I was interested in

August 25, 2023
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Hello Maureen Misuraca! Thank you for your kind words, we are pleased to know that our sales associate did a great job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

The salesman Mustafa was very…

The salesman Mustafa was very personable and knowledgeable of your products. Pleasant transition

August 16, 2023
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Hello James Wellinghoff! Thank you for your kind words, we are pleased to know that our sales associate was so personable and knowledgeable! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great service

August 11, 2023
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Hello Tracy, Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture!

Rated 5 out of 5 stars

Great selection and Professional

Great selection and Professional , Kind and Helpful service from sales to setting up delivery

August 10, 2023
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Thank you, Jorge, for your review! It's great to hear that we did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

They had what I wanted and our…

They had what I wanted and our salesperson was very knowledgeable and worked with us

July 26, 2023
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Thank you for your review, Joan! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

Rated 5 out of 5 stars

Very helpful

Very helpful. We went in looking for living room and dinner room furniture and we were able to accomplish all we wanted.

July 20, 2023
Rated 4 out of 5 stars

Sales person was knowledgeable and…

Sales person was knowledgeable and personable- took his time to explain things

July 19, 2023
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Thank you Barry for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

MUSTAFA LISTENED TO WHAT I WANTED

I knew what I wanted and told Mustfa this was going to be an easy sale. He listed to what I wanted - mattress set and recliner and he brought me too them and told him I am in the middle of the road person and that is what I got.

July 16, 2023
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Thank you Kenneth for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Very helpful

Gloria listened to what we were looking for and showed us exactly that. We spoke about different options, and found the best for us.

July 11, 2023
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Thank you for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

Rated 5 out of 5 stars
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Thank you Alan for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

Rated 1 out of 5 stars

Failure to receive gift card

Purchased a mattress on 5/4/23. The salesperson, Marleen Shillingford, offered a $200 Mastercard reward for the purchase. We received only $100.
I contacted the salesperson on 5/24 and 5/30, both times she indicated she would resolve the issue. Today, 6/7/23, the salesperson called to say that both $100 gift cards were redeemed. I actually received on one $100 gift card, so if the other was redeemed, it was not redeemed by me.
I asked to speak with the manager, Amit Khanna. I was told he wasn’t available.
So he am still waiting to receive the $100 gift card.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Samantha was extremely helpful to us

Samantha was extremely helpful to us. We recently lost our home in a fire. She made us comfortable and took the time to understand our needs so the purchases made sense. We bought our bed, sofa couch, and two night stands so far. We will be back once our home is redone. Samantha is a great asset.

June 5, 2023
Unprompted review
Raymour & Flanigan - Lake Grove logo

Reply from Raymour & Flanigan - Lake Grove

Thank you Christine for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look