Raymour & Flanigan - Natick Reviews 

173
TrustScore 5 out of 5

4.8

Worcester Street 1245, Suite 3203, 01760 Natick, Massachusetts, US


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer care and service. Pleasant, respectful, no Pressure. Kimberly Moulter’s was one of the best sales persons I had the pleasure to work with. I wanted to make sure she received... See more

Rated 5 out of 5 stars

Our experience yesterday evening was seemless. We were greeted and helped right away by a sale Rep. Andy Nguyen was friendly and knowledgeable of the products and helped us make a decision on a mat... See more

Rated 3 out of 5 stars

I personally went to purchase several items for a new townhouse I'm moving to. The salesperson was very professional but before I left I realized this place doesn't have integrity. I'm unsure why sev... See more

Rated 5 out of 5 stars

My experience at Raymour & Flanigan was excellent. I did my research and arrived with the idea of buying the Beautyrest Black Pillow top Series 3 mattress. Scott Hyslop III proceeded to show me and... See more


Company details

  1. #88 of 181 best companies in Furniture Store
  2. #17 of 44 best companies in Bedroom Furniture Store
  3. #2 of 5 best companies in Children's Furniture Store
  4. #37 of 90 best companies in Home Goods Store
  5. #18 of 32 best companies in Interior Designer
  6. #8 of 17 best companies in Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • Worcester Street 1245, Suite 3203, 01760, Natick, Massachusetts, United States

  • 7742905304

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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4.8

All reviews

(173)

3,902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The sales person Matt G

The sales person Matt G. was really a big help. We were looking for a recliner and he showed us a lot of inventory and was very patient as we tested each chair. He exceeded our expectations with outstanding service. I love my new chair. I will shop here again.

August 17, 2026
Rated 5 out of 5 stars

Salesman was knowledgeable

Salesman was knowledgeable, polite and very helpful. The gentleman at the service desk was well trained, helpful and very polite. I would recommend that you have him train new hires as he gets a 10 in my book.

August 10, 2026
Rated 5 out of 5 stars

Friendly and Knowledgable

Helpful salespeople and staff in a low pressure environment! Everyone was knowledgable, friendly and easy to work with. Excited for the item we ordered which felt like good quality at a great price!

August 17, 2026
Rated 5 out of 5 stars

A very pleasant experience

Dimitri was fantastic. I was looking for a sectional for my apartment and his knowledge of your products was a great help and also helped me to find a matching chair. It was a very pleasant experience all around.

August 16, 2026
Rated 5 out of 5 stars

Thanks!

The young man, Omari, who helped us was wonderful. He was kind, knowledgeable and patient!

August 10, 2026
Rated 5 out of 5 stars

So glad my hometown furniture store finally came to Massachusetts

Growing up in Western NY, we purchased our furniture from Raymour & Flanigan. When I moved here, I had bought my furniture from the local places. I always felt something was missing, I never had connection with the funiture, felt like a number with the local stores. When I walked into R&F, I felt I was back home. The staff who are local people have the charisma and the training of the R&F way so watch this place memorize you, you won't be disappointed.

August 9, 2026
Rated 5 out of 5 stars

My daughter and I had an amazing…

My daughter and I had an amazing experience with Johnathan who drove out from New Jersey to work in Massachusetts for tax free weekend.
We were specifically looking at mattresseses and he gave us space to try them out, lay on a few, and then answered questions when we wanted information. He has Exceptional.

August 10, 2026
Rated 5 out of 5 stars

I appreciate that the sales staff was attentive, informed, and patient.

I appreciate that I was greeted right away and directed to a sales associate who could help. The sales associate did not rushed into a decision. I was given information on the products I was buying. Alternatives were suggested both at a higher end and a lower end of what I had originally looked at. The associates that I worked with were David O'Connor and Belinda. I give them both a high rating.

August 9, 2026
Rated 5 out of 5 stars

Matthew G was a great salesperson and…

Matthew G was a great salesperson and overall nice guy with a funny sense of humor. Matt engaged his managers to give us a great discount during tax free weekend . Matt got our delivery service for our mattress and adjustable platform NEXT DAY!. Matt also provided a cell phone number for us to directly connect if we have questions or issues with our purchase. We will be coming back, your store is amazing! Thank you again

August 9, 2026
Rated 3 out of 5 stars

I personally went to purchase several…

I personally went to purchase several items for a new townhouse I'm moving to. The salesperson was very professional but before I left I realized this place doesn't have integrity. I'm unsure why several items aren't labeled with a price, You need the salesperson to scan it and give you a price. Then before checking out, she was going to ask if any further discounts could be taken off. This just makes you realize that for some individuals they are paying less than others. When I read more online, after I left about the home repair with items I realized there is a huge problem with integrity with this place and wish I hadn't given them my business.

August 9, 2026

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