Casey assisted us beautifully. He let us know he was there to help, if needed, and let us shop at our own pace. Very pleasant experience all around!
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Amy Rudd, the store manager waited on us. It was a wonderful experience from the time we walked in until we walked out the door. Our bedroom set will be delivered this friday so we will see how the... See more
The girls checking us out at the end of our purchase were very nice and has a great sense of humor.
Company replied
We walked in & the rep came up to us & was very pleasant & helped us pick out a mattress & box spring to our liking. She also explained the options to us regarding purchasing & delivery.
Company replied
Company details
- #89 of 168 best companies in Furniture Store
- #16 of 39 best companies in Bedroom Furniture Store
- #4 of 6 best companies in Children's Furniture Store
- #32 of 85 best companies in Home Goods Store
- #21 of 31 best companies in Interior Designer
- #6 of 14 best companies in Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
802 West State Street, 14760, Olean, NY, United States
- 7163729200
4.8
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically replies within 1 week
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Casey assisted us beautifully
Casey assisted us beautifully. He let us know he was there to help, if needed, and let us shop at our own pace. Very pleasant experience all around!
June 1, 2026
Great experience
We were able to find a loveseat recliner we were looking for. Rain was very helpful and knowledgeable.
April 19, 2026
Shanan was a pleasure from the moment I…
Shanan was a pleasure from the moment I walked in until I left. I will be back!!
January 26, 2026
Unprompted review
We walked in & the rep came up to us &…
We walked in & the rep came up to us & was very pleasant & helped us pick out a mattress & box spring to our liking. She also explained the options to us regarding purchasing & delivery.
August 24, 2025
Reply from Raymour & Flanigan - Olean
Hello Jeffrey,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team was able to assist you in finding the perfect mattress and box spring. It's wonderful to know that you found the purchasing and delivery options clearly explained. We strive to provide excellent service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best,
The Raymour & Flanigan Team
Pictures and colors seemed accurate
June 18, 2025
Reply from Raymour & Flanigan - Olean
Hello George,
Thank you for taking the time to share your review! We’re delighted to know that you found our pictures and colors to be true to life. It’s essential for us that our online representations align with your in-person experience, and your feedback confirms that we’re headed in the right direction. If you have any additional comments or require assistance, please feel free to reach out.
Best regards,
The Raymour & Flanigan Team
The girls checking us out at the end of…
The girls checking us out at the end of our purchase were very nice and has a great sense of humor.
May 24, 2025
Reply from Raymour & Flanigan - Olean
Hello Sherry,
Thank you for taking the time to share your experience with us! We're delighted to hear that our team members made your checkout process enjoyable with their friendliness and sense of humor. It's always our goal to ensure our customers have a pleasant and memorable shopping experience.
If there's anything more we can do to enhance your next visit, please feel free to let us know.
Best regards,
The Raymour & Flanigan Team
We bought mattress from them recently
We bought mattress from them recently! Very satisfied with service!Had good selection good selection of sofa and chair what we were looking for! Sale person was very friendly!
May 15, 2025
Reply from Raymour & Flanigan - Olean
Hello Woodrow,
Thank you for your feedback! We're thrilled that you're happy with your mattress purchase and our selection of sofas and chairs. It's wonderful to hear that our sales team provided friendly service. Your 5-star rating means a lot to us.
We look forward to seeing you again at Raymour & Flanigan. If you need assistance, don't hesitate to reach out.
Best,
Raymour & Flanigan Customer Service Team
Reply from Raymour & Flanigan - Olean
Hello Christopher,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team was able to provide you with the friendly and helpful service you deserve. Your feedback is incredibly valuable, and we're delighted to know you had a positive experience at Raymour & Flanigan. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The staff was very,helpful and helped…
The staff was very,helpful and helped us find we was looking for.
April 20, 2025
Reply from Raymour & Flanigan - Olean
Hello Toni Ray,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our staff was able to assist you in finding exactly what you were looking for. Providing helpful and attentive service is something we strive for, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
The Raymour & Flanigan Team
Very friendly and helpful.
April 18, 2025
Reply from Raymour & Flanigan - Olean
Hello Mary Kay Torrey,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team to be very friendly and helpful. Providing excellent service is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Great Furniture and Salesperson
Leah was easy to work with. In and out in a hour.
She was knowledgeable about the furniture
March 30, 2025
Reply from Raymour & Flanigan - Olean
Hello Susan,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Leah was able to assist you efficiently and provide the knowledge you needed during your visit. It's wonderful to know that you had such a positive experience and that we could meet your expectations. We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Great Mattress selection
I was amazed by the huge I stock selection with FREE delivery and 120 comfort guarantee.
March 17, 2025
Reply from Raymour & Flanigan - Olean
Hello Amy,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you were impressed with our extensive in-stock selection and appreciated the free delivery on mattresses and 120 day comfort guarantee. It's our goal to provide our customers with a seamless and satisfying shopping experience, and your kind words affirm that we're on the right track.
If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Olean
Hello Carol,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Mike Simons was pleasant and helpful during your visit to Raymour & Flanigan Furniture and Mattress Store. Your feedback is incredibly valuable to us, and we're delighted that you had a 5-star experience.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Excellent service -working with Camille…
Excellent service -working with Camille to order mattresses over phone- hopefully delivery will go well also.
February 17, 2025
Reply from Raymour & Flanigan - Olean
Dear M. S. Miller,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your excellent experience working with Camille to order your mattresses over the phone. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded.
We hope that your delivery experience will be just as positive, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for choosing Raymour & Flanigan!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Shopping experience
Amy Rudd, the store manager waited on us. It was a wonderful experience from the time we walked in until we walked out the door. Our bedroom set will be delivered this friday so we will see how the delivery service is. So far very happy with Raymour & Flanigan!!
January 31, 2025
I knew what I was looking for and…
I knew what I was looking for and everything worked out well.
November 22, 2024
Reply from Raymour & Flanigan - Olean
Dear WRT,
Thank you so much for your wonderful review! We're thrilled to hear that everything worked out well and that you found exactly what you were looking for. Your satisfaction is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future!
Best regards,
Ashley F.
The Raymour & Flanigan Team
The staff is very pleasant and friendly…
The staff is very pleasant and friendly and not too pushy and they have a lot of selection to choose from. Also, the furniture is a good quality.
November 10, 2024
Reply from Raymour & Flanigan - Olean
Dear Ubaldo,
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our wide selection and found our staff to be pleasant and friendly. It's wonderful to know that you are pleased with the quality of our furniture as well. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Olean
Hi Chuck,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our team helpful and appreciated our non-pushy approach. Your satisfaction is our top priority, and it's wonderful to know we hit the mark for you. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
My representative was wonder
My representative was wonder, patient, informative, and kind
September 29, 2024
Reply from Raymour & Flanigan - Olean
Thank you so much for your review, Carolyn! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
The salesperson!
September 10, 2024
Reply from Raymour & Flanigan - Olean
Dear Marylou,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our salesperson. Our team strives to provide excellent service, and it's always rewarding to know when we've succeeded. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
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