Raymour & Flanigan Reviews 

All good except wrong phone number on website and order had to go to char

Because very knowledgeable very understanding and came up with a good solution

Everything was great. Harley was kind. She was nice and she helped me find the furniture that I wanted.

Omar, Ray Moore and Flanagan staff greeted me at the door and made me feel welcome. I was looking for a mattress. I had tried a different store and felt very awkward. Omar may be comfortable from the very beginning. he showed me many beds mattresses. I was very patient while I tried them out. He had to get the step stool so I could get on some of the mattresses because they were so high. He answered all my questions very clearly & addressed all my concerns. Omar even stayed to complete my purchase, even though the store was closing. He is an exceptional employee, and I thank him from his help.

Informative and not pushy salesperson. Great selection. Found just what I wanted, in my price range.

Mark worked with us and we left satisfied

Good price and delivery next day
Can’t ask for more
Process was organized and easy to follow

This is the 2nd time when ordering/purchasing items from R&F that there has been a $.01 discrepancy as determined by your company. The 1st time my order was not delivered and there was no notice or explanation until I reached out to find out why it had not been delivered. The 2nd time, at least I received an email to let me know that there was again this discrepancy. This is unacceptable and the order has been canceled. I will say though that this time, Lisa at the West Springfield, MA store was very kind and helpful.

Tom is an exceptional salesman; very knowledgeable, very personable & patient. He made us feel right at home. He made shopping for furniture a fun experience!

They were very helpful 🙂

Omar was very polite, patient and helpful in choosing the items we needed for our site.

Easiest online shopping. And your number one salesperson.

Poor furniture repair service.

Tech came to my home without the part, wasted trip.

The furniture repair service doesn't call back as they say.

All this on a platinum extended warranty service!

Mostly sofas, bedrooms & dining sets on display. We're looking for shelving. Minimal examples found.

Jolanta our assistant was amazing !

We had been shopping for 2 days and our experience with her was amazing. She was very knowledgeable and helpful with our decision. She covered and compared all our questions, she spent time and never seemed frustrated by the repeated questions.
Thank You, Jolanta🙂

Excellent service and support, very dedicated and knowledgeable sales person

The Live chat agent was excellent, explaining everything and ultimately helping me decide what to buy.

The representative, Maya, looked for ways to help and found them.

Fima, our salesperson, is a real professional and a pleasure to deal with.