Raymour & Flanigan - Scranton Outlet Reviews 

297
TrustScore 4.5 out of 5

4.7

955 Viewmont Dr, 18519 Dickson City, PA, US


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Rated 1 out of 5 stars

Many problem with the order including a ripped mattress… reply I got from them… Your situation is now considered an escalated situation. At this point all communications have to go through a member... See more

Company replied

Rated 5 out of 5 stars

We went to your store at Dickson city to look at a couch and recliner, but we ended up buying another one due to the nice selection. when we were ready to buy, TerryMoore was very helpful, answering... See more

Rated 5 out of 5 stars

Great, no pressure to buy, experience at the Raymour & Flanigan Outlet in Dickson City, PA. Zaire ensured we were able to pick up our items from the closest warehouse near our home since we were on... See more

Company replied

Rated 5 out of 5 stars

We had a great experience! We told them what our budget was, and they helped us find the perfect items for our home while staying within that budget and never trying to get us to go any higher on pric... See more

Company replied


Company details

  1. #92 of 182 best companies in Furniture Store
  2. #18 of 45 best companies in Bedroom Furniture Store
  3. #2 of 5 best companies in Children's Furniture Store
  4. #37 of 90 best companies in Home Goods Store
  5. #18 of 32 best companies in Interior Designer
  6. #8 of 17 best companies in Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 955 Viewmont Dr, 18519, Dickson City, PA, United States

  • 5709554160

4.7

Excellent

TrustScore 4.5 out of 5

297 reviews

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4.7

All reviews

(297)

4,005 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Painless

Our sale person was nice, informative, not pushy. Financing made it quick and easy and I'll have a new living room in a couple of days.

November 12, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Robert for your kind words. We're happy to hear that your sales person was great to work with and you're financing went smoothly!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Great experience!

I visited recently looking for a deal on a queen mattress and frame. Gene helped me tremendously and got me a great deal on a quality product. He showed me several different options and was patient in letting me make a decision. Inhad the product delivered and set up the mxt day with ease. Would absolutely recommend and give repeat business.

November 10, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Matthew Berlew for your kind words. It's great to hear your sales person was so helpful with your furniture selection and you got a great deal too!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Unexpected Welcome

Greeted at door by store manager. He most most helpful and knowledgeable. Answered all my questions and showed me various items with explanations to make my choice a successful one. He was courteous polite and friendly. Never felt pressured.

November 9, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you for your review Sandra Sills We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The store was clean with a well laid…

The store was clean with a well laid out floor plan. The representative that helped us, Alex was wonderful. She was knowledgeable, engaging and patient!

November 4, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Stacey for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Edison is the best

Edison is the best ! Visited the Dickson City Outlet store and found everything I needed. Smooth process and very accommodating to my needs !

November 7, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Danielle Vicario for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The associate who helped us went above…

The associate who helped us went above and beyond!! He was so kind and helpful!

November 6, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Hi Chris,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Michael was the best in helping me with…

Michael was the best in helping me with my purchase of a Stearns and Foster mattress. He contacted me to thoroughly explain the process of buying a hi end mattress. His style of communication is casual and welcoming. He immediately made me feel valued as a customer. Thank you for such a positive experience.

November 5, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Kimberly for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new mattress! -Jeff V.

Rated 5 out of 5 stars

Erica was great

Erica was great. No pressure and knowledgeable. Showroom was pleasent. Staff handling the sale were professional and courteous

October 29, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you John Stippell for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Tina was really easy to work with…

Tina was really easy to work with showed me numerous couches it was not rushing me she took her time I answered all questions. Excellent employee give her a raise. Dammit

November 4, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Michael Balinas for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new couch! -Jeff V.

Rated 5 out of 5 stars

Sales rep was great

Sales rep was great. In and out experience. Could not have asked for an easier time.

November 3, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Joefor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Gene was a huge help and made the…

Gene was a huge help and made the process quick and easy for us to get exactly the product we wanted!!

November 2, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you DOMENICCUTRYfor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Very satisfied.

We were very pleased with the courtesy and professionalism of our salesman, Edison. He was very knowledgeable and did not pressure us and we are very pleased with the furniture we selected.

October 27, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Brendafor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Raymour & Flanigan is the best!

The entire shopping and delivery process was organized, seamless, and fun. Upon entering the store all throughout picking our furniture we were helped by Erica who was knowledgeable and beyond amazing! The furniture came within days and the team was kind and talented! Raymond is the furniture I will be shopping at now!

October 26, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you for your excellent review Elan Ingrasci. We're glad to hear you had a great experience from start to finish! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Always a good experiance to Raymour & Flanigan

Always a good experiance to Raymour & Flanigan. New fresh stock with new design.

October 30, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Dipak for your kind words. We're happy to hear you enjoy our collection!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Very good

Very good , and good attention the person is nice

October 29, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Pascual Evangelista for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Helpful staff

We had a wonderful salesman that helped us with tons of knowledge about the numerous mattresses that were available at the store.
He took our requests, likes and dislikes, and got us our new bed!

October 20, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Jennifer Tallada for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new mattress! -Jeff V.

Rated 5 out of 5 stars

Your staff was so amazing Dolt with…

Your staff was so amazing Dolt with Tina she is amazing

October 22, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Jim Reese for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Fantastic Service

Went above and beyond to make sure I left with the piece I wanted. Great service start to finish

October 21, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you for your excellent review Fraser Ross. We're glad to hear you had a great experience from start to finish! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The two sales associates were very helpfulf and profrssional

The two sales associates were very helpful and not pushy or over aggressive when it came time to make a decision. They answered all our questions and were helpful in setting up everything needed. Edison and Michael took care of us at the Dickson City PA outlet center and even though Edison was the original sales rep we spoke with, Michael wound up taking care of us as Edison was not working the day we returned to complete the sale. Michael was sure to include Edison in this transaction and I feel it was one of the most upstanding traits shown as to how the sales team worked together to make the experience truly enjoyable. We have purchased many items from R&F and anticipate continuing to do so based on this and other experiences.

October 19, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Naro for your kind words. We're glad to hear you had a great experience working with our team!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Tina Smit was great!

Tina Smit was great!! Not pushy answered all of our questions. Such a great person to deal with.

October 18, 2022
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you Georgefor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

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