Rob Wilson was an excellent agent. He was very polite, attentive and able to meet all my requirements. Even after placing my order, I realized that I had made a mistake and to change the size of my ma... See more
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See what reviewers are saying
Original salesman made experience ver, stressful and dragged into 2 da,s what should have been a 30 min at best process
Just everything abt your Company from the minute entering the showroom and being greeted right away by Robin who exceeded our expectations as she was pleasant and personable. She was very knowle... See more
We first visited about a week ago, looking for a nw couch. Lisa Seely was very helpful, making suggestions without being "pushy" as some salespeople are. We returned yesterday and specifically asked... See more
Company details
- #89 of 185 best companies in Furniture Store
- #18 of 46 best companies in Bedroom Furniture Store
- #2 of 5 best companies in Children's Furniture Store
- #39 of 90 best companies in Home Goods Store
- #18 of 32 best companies in Interior Designer
- #8 of 18 best companies in Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
917 Hartford Turnpike, 6385, Waterford, CT, United States
- 8604373684
4.6
Excellent
233 reviews
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Hasn’t replied to negative reviews
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Rob was extremely patient and helpful
Rob was extremely patient and helpful. We were glad to contact him once we decided we were ready to buy the couch. He showed us at Raymour & Flanigan in Waterford Connecticut.
March 16, 2023
Reply from Raymour & Flanigan - Waterford
Thank you for taking the time to leave a review, Dolores! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.
The website was easy to use
The website was easy to use; and it was easy to find the mattress I wanted.
February 25, 2023
Great experience
People are friendly and patient when we were having a hard time deciding. Didn’t feel pressured.
February 18, 2023
Sales rep knew the furniture well and…
Sales rep knew the furniture well and was very pleasant. There was no rush to complete the sale.
February 12, 2023
Anderson was very helpful and patient.
February 2, 2023
Reply from Raymour & Flanigan - Waterford
Thank you for taking the time to leave a review, Kathy! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.
Meeting Paul wasn’t what I expected at…
Meeting Paul wasn’t what I expected at all, I was ready for a typical salesman, but he was an honest down to earth guy. He wasn’t pushy at all, he was polite and friendly and made our experience great. I’ll definitely recommend your store and tell them to definitely ask for Paul. Thank you and please pass on my regards to Paul, you definitely need to keep him around!!
January 31, 2023
Reply from Raymour & Flanigan - Waterford
Thank you for taking the time to leave this review! We are thrilled to hear that Paul exceeded your expectations and provided you with a great experience. We will definitely pass along your kind words to him, and we look forward to seeing you again soon! -Jeff V.
Stephann aand Linda were very helpful…
Stephann aand Linda were very helpful in my putting together my new living room.
Thank you
Jennifer Latz
January 20, 2023
Reply from Raymour & Flanigan - Waterford
Thank you for leaving a review, Jennifer! We're happy to hear that our team was able to assist you in putting together your new living room. We appreciate your kind words and hope that you enjoy your new space! -Jeff V.
Great rep makes the difference!
Robert J Wilson was the representative who helped me with making sure I got the product I wanted, purchase and arranging delivery. All by chat and email. He was professional, efficient and communicated well by chat and email. It was great.
January 19, 2023
Reply from Raymour & Flanigan - Waterford
Thank you for leaving a review! We are glad to hear that your salesman provided you with professional and efficient service. We will make sure to pass on the positive feedback to him. If you ever need anything in the future, please don't hesitate to reach out. -Jeff V.
Eric was super helpful and patient as I…
Eric was super helpful and patient as I made my decision on what dresser to buy. Checking out was easy and getting all the delivery details upfront was very helpful. Thanks R&F!
January 5, 2023
Reply from Raymour & Flanigan - Waterford
Thank you for taking the time to leave a review, BFJ! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.
Great experience! Paul was so polite and not pushed and full of ideas.
Paul was very pleasant and not pushy and plenty of great ideas as to what we were looking for. Thank you Paul.
November 27, 2022
Reply from Raymour & Flanigan - Waterford
Thank you Jamesfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Waterford
Thank you Dougfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
Great experience. Very accommodating. Very efficiently run.
I would highly recommend Waterford CT Raymour and Flanagan.
November 9, 2022
Reply from Raymour & Flanigan - Waterford
Thank you Customer Tom T for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
The sales man was an excellent…
The sales man was an excellent representative of your organization. Made the process a delight.
October 19, 2022
Reply from Raymour & Flanigan - Waterford
Thank you for your review, Dorothy! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.
Quick friendly service
Your was helpful, friendly and were able to quickly help me order the bed frame I needed. Thanks
October 17, 2022
Reply from Raymour & Flanigan - Waterford
Thank you George Grabel for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
The sales person was very helpful and I…
The sales person was very helpful and I was able to complete my purchase within no time.
October 8, 2022
Reply from Raymour & Flanigan - Waterford
Hi customer,Thank you for your excellent review! We're happy to hear your sales person was helpful and efficient!! Enjoy your new furniture. -Jeff V.
GREAT SHOPPING EXPERIENCE!!
I'd recently browsed the RF website looking for specific items, while I found some gorgeous pieces that interest me, I needed something specific...Submitted my request via chat & actually got exactly what I wanted.The representative was very helpful/understanding/courteous/professional...Needless to say, I'll be shopping @RF in the near future.
September 29, 2022
Reply from Raymour & Flanigan - Waterford
Faith, we're glad to hear that you had a great experience online!! Enjoy your new furniture. -Jeff V.
Stefan was amazing!
Stefan was amazing!! He wasn’t pushy but was available to us whenever we had a question.
September 10, 2022
Reply from Raymour & Flanigan - Waterford
Thank you JOANNE AMARAL for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Waterford
Thank you Tyler for your review. We're glad to hear our team was helpful and you found what you were looking for!! Enjoy your new furniture. -Jeff V.
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