Can’t fault a single thing, because everything, and I mean everything was perfect. This was my first time using RBOUTIQUE and I very much doubt it’ll be my last. Whenever one buys from a new compa... See more
Company replied
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Great experience! Bought some sandals to be sent to England, as I couldn’t find this model anywhere else plus the price was great, as they were on sale. They were dispatched on Monday and to my pleasa... See more
Company replied
La mia transazione è andata benissimo! La spedizione è stata veloce e l'imballaggio è stato perfetto. Sono molto contenta! My transaction went very well. No problems at all. I received my order qu... See more
Company replied
Great and fast service during entire process; Customer service replied within 1-2 hours on all my questions. Purchased item exactly as described and picture shows. Parcel arrived within 5 days at my d... See more
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Company details
Written by the company
Rboutique.com represents the digital window on the Ratti Boutique world, an eighty years old entrepreneurial reality in the fashion luxury industry, considered one of the most important multibrand retailer of the national and international scenery. With two Italy stores, in Pesaro and Bologna, Ratti is today led by the businesswoman Silvana and Matilde Ratti, who built the company strong identity and history with passion and dedication, representing the perfect combination of heritage and innovation in the retail area. Ratti Boutique and Rboutique.com can count on a selection of more than 200 brands, including the most illustrious luxury maison and the most talented emerging designer. Our selection, result of an accurate research by our young professional buyer team, includes man, woman and kids clothing, footwear and accessories and a refined lifestyle and homeware collection. The complete satisfacion of customer and an online and offline gratifying shopping experience are our aim.
Contact info
via Jesi 39-41, 61122, Pesaro, Italy
- admin@rboutique.com
- www.rboutique.com
4.8
Excellent
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A++++++++++
July 27, 2026
Reply from RBOUTIQUE.COM
Dear Susan,
thank you so much for taking the time to write this review!
We hope to see you soon on RBOUTIQUE.COM, confirming our service!
Regards,
Customer Service
RBoutique.com
Great customer service and super fast…
Great customer service and super fast delivery. Recommended
July 15, 2026
Reply from RBOUTIQUE.COM
Dear Tanja,
thank you so much for this feedback!
We are pleased to know that you quickly received the package.
We wait for you soon on RBOUTIQUE.COM, confirming our service!
Regards,
Customer Service
RBoutique.com
Reply from RBOUTIQUE.COM
Dear Monika,
thank you so much for this review!
We are pleased to know that you quickly received the package.
We hope to see you soon on RBOUTIQUE.COM, confirming our service!
Regards,
Customer Service
RBoutique.com
Excellent service from start to finish
Excellent service from start to finish. Received shipment to the UK in 2 days! Thank you so much! 🙏
July 6, 2026
Reply from RBOUTIQUE.COM
Dear Liz,
Thank you for choosing Rboutique.com and for sharing your kind review.
We are pleased to hear that your shopping experience was excellent from start to finish and that your order arrived in the UK within just two days. Our team works every day to provide fast worldwide shipping, reliable customer service, and an exceptional online luxury shopping experience.
We look forward to welcoming you back to Rboutique.com soon.
The Rboutique.com Team
Reply from RBOUTIQUE.COM
We’re delighted that you appreciated the speed of our service.
We work every day to ensure an impeccable shopping experience, and knowing we succeeded truly makes us proud.
We hope to welcome you back soon at RBoutique.com
Kind regards,
Customer Service
RBoutique.com
Perfect. Just perfect.
Can’t fault a single thing, because everything, and I mean everything was perfect. This was my first time using RBOUTIQUE and I very much doubt it’ll be my last. Whenever one buys from a new company, especially an overseas company, there’s always a tiny concern whether or not one has made the right decision, but in this instance I made the absolutely right decision.
For information: I actually placed two orders at the same time, this one from Italy and another from a UK company. And remarkably it was this Italian order that arrived first.
So all-in-all, as it stands, I am delighted with my purchase and the service received and have no hesitation in recommending RBOUTIQUE to anyone else.
May 13, 2026
Unprompted review
Reply from RBOUTIQUE.COM
Dear Paul,
Thank you so much for your wonderful review.
We are truly delighted to hear that your first experience with RBOUTIQUE was such a positive one. We understand the hesitation that can come with placing an order from a new overseas retailer, which makes your trust and your words even more meaningful to us.
It’s especially rewarding to know that everything , from the service to the delivery experience, met your expectations perfectly.
We work hard to offer the highest level of care and efficiency to all our customers worldwide.
Thank you again for choosing RBOUTIQUE and for recommending us so warmly. We very much look forward to welcoming you back soon.
Kind regards,
Customer Service
RBoutique.com
I was very happy with the service
I was very happy with the service. Product arrived quickly from Italy to the US and the polo was exactly like in th epictures, was really really nice and fit very well.
March 23, 2026
Reply from RBOUTIQUE.COM
Dear Tair ,
thank you so much for your review!
We are pleased to know that you are satisfied with the purchase.
We remain at disposal for any future request!
Regards,
Customer Service
RBoutique.com
Excellent Service and High-Quality Shoes
Great service and very customer-oriented. Fast shipping, a good selection, and high-quality shoes. Highly recommended.
March 4, 2026
Reply from RBOUTIQUE.COM
Dear Customer,
thank you so much for taking the time to write this review!
We hope to see you soon on RBOUTIQUE.COM, confirming our service!
Regards,
Customer Service
RBoutique.com
A fantastic service from this boutique
A fantastic service from this boutique. I would not hesitate to recommend them. I ordered a high end tote to be delivered to the UK and it arrived in two days. The packaging was tamper proof and FedEx delivered on time. The price of the item was also amazing. I will definitely be ordering again
February 23, 2026
Unprompted review
Reply from RBOUTIQUE.COM
Dear Pam,
thank you so much for your review!
We are pleased to know that you are satisfied with the purchase.
Waiting for you soon on RBOUTIQUE.COM!
Regards,
Customer Service
RBoutique.com
Great experience!
January 7, 2026
Reply from RBOUTIQUE.COM
Dear Bianca,
thank you so much for your feedback!
We are pleased that you are satisfied with the purchase.
Waiting for you soon on RBOUTIQUE.COM!
Regards,
Customer Service
RBoutique.com
Great shipping speed and customer love
Great shipping speed, great customer love with a personalized card. Thanks!
December 9, 2025
Reply from RBOUTIQUE.COM
Dear Li,
thank you for taking the time to write this review!
Hoping to see you soon on RBOUTIQUE.COM!
Regards,
Customer Service
RBoutique.com
Reply from RBOUTIQUE.COM
Dear Customer,
thank you so much for the feedback!
We are pleased to know that you are satisfied with the purchase.
We remain at disposal for any future request!
Regards,
Customer Service
RBoutique.com
The item arrived much faster than…
The item arrived much faster than expected. The communication was fantastic. Would highly recommend RBOUTIQUE.COM
December 9, 2025
Reply from RBOUTIQUE.COM
Dear Troy,
thanks for your review!
Customer satisfaction is our top priority and knowing that you had a positive experience makes us very happy.
Waiting for you soon on RBOUTIQUE.COM!
Regards,
Customer Service
RBoutique.com
Reply from RBOUTIQUE.COM
Dear Customer,
thank you so much for your feedback!
We are pleased that our service has satisfied you.
We remain completely at disposal for any future request!
Regards,
Customer Service
RBoutique.com
my shipment is stuck at customs needing…
my shipment is stuck at customs needing more information to enter the us. headache
November 28, 2025
Reply from RBOUTIQUE.COM
Dear Diego,
thank you for your feedback.
We monitored your shipping through all its steps and we noticed that the package was delivered on 05/12/2025 and you opened a return practice.
We hope that you are satisfied with our service.
Remaining at disposal for any future request.
Regards,
Customer Service
RBoutique.com
Reply from RBOUTIQUE.COM
Dear Jill,
thank you so much for your feedback, we are pleased to know that our service has satisfied you!
We remain at disposal for any future request.
Regards,
Customer Service
RBoutique.com
Fantastic selection of high end brands
Fantastic selection of high end brands. Excellent service.
November 17, 2025
Reply from RBOUTIQUE.COM
Dear Steve,
thank you so much for your review!
We remain at disposal for any future request.
Regards,
Customer Service
RBoutique.com
Nice pleasant surprise to find the site
I was pleasantly surprised to find Rboutique.com. The site is legitimate and I am grateful that the duties are included in the price so there are no surprises.
November 11, 2025
Reply from RBOUTIQUE.COM
Dear Joseph,
thank you so much for review!
Waiting for you soon on RBOUTIQUE.COM!
Regards,
Customer Service
RBoutique.com
I placed an order almost two months ago…
I placed an order almost two months ago and according to the tracking it went thru my city, but was not delivered and the last tracking info was on 10/17/2025.
September 7, 2025
Unprompted review
Transaction was easy and fast
Transaction was easy and fast! Shipping was super-fast and safe!! Highly recommend this boutique!
September 26, 2025
Reply from RBOUTIQUE.COM
Dear Mike,
thank you so much for taking the time to write your feedback.
Hoping to see you soon on RBOUTIQUE.COM!
Regards,
Customer Service
RBoutique.com
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