Can’t fault a single thing, because everything, and I mean everything was perfect. This was my first time using RBOUTIQUE and I very much doubt it’ll be my last. Whenever one buys from a new compa... See more
Company replied
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Great experience! Bought some sandals to be sent to England, as I couldn’t find this model anywhere else plus the price was great, as they were on sale. They were dispatched on Monday and to my pleasa... See more
Company replied
La mia transazione è andata benissimo! La spedizione è stata veloce e l'imballaggio è stato perfetto. Sono molto contenta! My transaction went very well. No problems at all. I received my order qu... See more
Company replied
Great and fast service during entire process; Customer service replied within 1-2 hours on all my questions. Purchased item exactly as described and picture shows. Parcel arrived within 5 days at my d... See more
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Company details
Written by the company
Rboutique.com represents the digital window on the Ratti Boutique world, an eighty years old entrepreneurial reality in the fashion luxury industry, considered one of the most important multibrand retailer of the national and international scenery. With two Italy stores, in Pesaro and Bologna, Ratti is today led by the businesswoman Silvana and Matilde Ratti, who built the company strong identity and history with passion and dedication, representing the perfect combination of heritage and innovation in the retail area. Ratti Boutique and Rboutique.com can count on a selection of more than 200 brands, including the most illustrious luxury maison and the most talented emerging designer. Our selection, result of an accurate research by our young professional buyer team, includes man, woman and kids clothing, footwear and accessories and a refined lifestyle and homeware collection. The complete satisfacion of customer and an online and offline gratifying shopping experience are our aim.
Contact info
via Jesi 39-41, 61122, Pesaro, Italy
- admin@rboutique.com
- www.rboutique.com
4.8
Excellent
277 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Incredible experience
Incredible experience. My wife wanted a Zanellato bag that was sold out on Zanellato.com,and I needed to find someone trustworthy to order the bag from.
After looking over a couple options of where to purchase this specific bag (Medium Postina in Denim/Leather), I came across RBoutique.com.
As the company was new to me, I did a little research and found that they have brick and mortar boutique stores in Italy and learned the story of the founders and the family business (The R in Rboutique stands for Ratti).
All of that being said. After ordering, I received confirmation immediately, and shipping information the next day. I received the handbag a day later (2.5 days after ordering! internationally shipped!)
Just an incredible experience from start to end.
Oh, and I didn’t even mention that I reached out to ask questions about the product and they responded quickly (within 24 hours). Again, I’m in the US and they are running stores over in an Italy and still made time to communicate with me in a very timely manner.
I couldn’t be more impressed, and would recommend these fashion curators to anyone.
February 13, 2025
Unprompted review
Reply from RBOUTIQUE.COM
Dear Customer,
thank you so much for your review!
We are pleased that our service has satisfied you .
We remain completely at disposal for any future request!
Regards,
Customer Service
RBoutique.com
Reply from RBOUTIQUE.COM
Dear Nestore,
thank you for your feedback,
we are pleased that our service has satisfied you .
We remain at disposal for any future requests!
Regards,
Customer Service
RBoutique.com
I have seven charges on my checking…
I have seven charges on my checking account starting in Nov. and ending in Dec. for $ 8.73 weekly. I had to cancel my bank card to stop these charges. Don't know who you are and what kind of company you are. I did not authorize this weekly charge. Can u pass this email to the proper department. I am disputing this with my bank. I wish a refund. Never put me back on your account. Mary Zook-Fisher
November 2, 2024
Unprompted review
Reply from RBOUTIQUE.COM
Dear Mary,
we have no record of an order with your name on it.
Also, we do not have any kind of paid subscription service.
Therefore, we are unable to give you further information about this.
However, you can contact us for further details at this e-mail address: customerservice@rboutique.com
Tutto superlativo
January 8, 2025
Reply from RBOUTIQUE.COM
Gentile Maria,
la ringraziamo per aver dedicato del tempo a scrivere la sua recensione!
Siamo felici di sapere che il nostro servizio l'abbia soddisfatta.
La aspettiamo presto su RBOUTIQUE.COM!
Saluti,
Customer Service
RBoutique.com
Reply from RBOUTIQUE.COM
Dear Sandra,
thank you for your review!
Waiting for you soon on https://www.rboutique.com/
Regards,
Customer Service
RBoutique.com
Excellent customer service
I haven’t experienc such perfect customer service for while such as rboutique has. Bravo
November 29, 2024
Reply from RBOUTIQUE.COM
Dear Samija,
thank you for your review,
we are pleased that our customer service has satisfied you .
We remain at disposal for any future requests!
Regards,
Customer Service
RBoutique.com
Thank you for the excellent service!!!
Thank you for the excellent service!!!
GRAZIE!!
November 25, 2024
Reply from RBOUTIQUE.COM
Dear Katherine,
thank you for your review,
we are pleased that your experience was positive.
We hope to see you on RBoutique.com again soon.
Regards,
Customer Service
RBoutique.com
The best service!Top level!
The best service!Top level!
Quick delivery and responding 🌹
August 20, 2024
Reply from RBOUTIQUE.COM
Dear Valeria,
thank you for taking the time to review,
we are pleased that your experience was positive.
We hope to see you on RBoutique.com again soon.
Regards,
Customer Service
RBoutique.com
Reply from RBOUTIQUE.COM
Dear Ann,
thank you for taking the time to review.
We are glad that you were satisfied with our service.
We hope to see you on RBoutique.com again soon.
Regards,
Customer Service
RBoutique.com
Reply from RBOUTIQUE.COM
Dear Serl,
thank you for your feedback, we try to keep a high standard in shipping as well.
We hope to see you again soon on Rboutique.com.
Best Regards
Customer Service
RBoutique.com
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