ReachLocal UK Ltd Reviews 

33
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Absolutely disgusting service. I have paid over £2000 to reach after I was told if I did not my website would be taken down. They had no authority to do this as they did not control the domain or ho... See more

Rated 1 out of 5 stars

Sorry but the business comes across as an extortion racket. Endless pressure to spend, and then when a product is picked, it is ignored (because I am guessing I did not want to spend enough). Why this... See more

Rated 1 out of 5 stars

They conned us into signing up for a very expensive contract (£150 per month) and this generated ZERO additional qualified leads. They made various excuses before we pulled out of the contract. At thi... See more

Company replied

Rated 5 out of 5 stars

We have been using reach edge at Le bistro for 2 month have has proved great value. The automated e-mail lead nurturing system has ensured we are able to keep on top or all the potential bookings th... See more

Company details

  1. Online Marketing Agency

Information provided by various external sources

ReachLocal will help build your complete web presence, making sure you show up – and look great – on all the places that consumers search, surf, and socialise online. The powerful ReachEdge lead conversion software makes it easier for you to nurture and convert leads, and also tracks what sources drive the most leads so you get more out of your marketing. And our digital advertising solutions continuously optimise your ads so that you get – and stay – in front of the consumers who are most likely to buy. Contact ReachLocal UK to grow your business today.


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1.5

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TrustScore 1.5 out of 5

33 reviews

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1.5

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(33)

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Rated 5 out of 5 stars

All online advertisers are NOT the same!

Amy Moore at ReachLocal has been running our AdWords and Remarketing Campaign to promote our new local cinema. We have received more phone calls and web events which have also exposed new business insights. The level of service Amy provides is excellent, as she continuously educates us on the digital industry and keeps us up to date with the latest trends, as well as offering free expert advice re: our website and social media presence. I would highly recommend working with her if you’re looking for the expertise and a campaign that delivers ROI.

Neil Chandler

May 20, 2015
Unprompted review
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Rated 5 out of 5 stars

God Send

I admit I was a little hesitant when my son first introduced the idea of online marketing as we have been working solely from referrals for years. However, it was a leap of faith and thank God we took it. We met Cassell from Reach Local over 5 months ago and ever since the business has gone to the next level. We now don't rely on business drifting in sporadically but get daily calls from new customers, which has helped us plan better for the future. The service and results have really exceeded my expectation.
I often recommend Reach and will continue to do so.

May 19, 2015
Unprompted review
Rated 5 out of 5 stars

Reach Edge Gives Great Value To The Business

We have been using reach edge at Le bistro for 2 month have has proved great value. The automated e-mail lead nurturing system has ensured we are able to keep on top or all the potential bookings that come in to the restaurant. We use it to set reminders for us to follow up on all the inquiries and send the automated e-mails if we do not receive any reply. It also allows us to up load our current data base.

Great software!!

May 19, 2015
Unprompted review
Rated 5 out of 5 stars

Reach Local uk

We have been using reachlocals services for over 8 years now, very pleased with the results and has made our company very accessible on the internet, with reachlocals campaigns this has pushed our company forward and sales have grown.

May 19, 2015
Unprompted review
Rated 5 out of 5 stars

Review for Cat Daniels

Just wanted to write a testimonial for our account manager Cat Daniels, who I have found to be amazing! Very professional, very pro active, works harder than any other account manager`s we have for other business`s. Highly recommend!

May 19, 2015
Unprompted review
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Rated 5 out of 5 stars

Reachlocal has grown my business!

Phone calls are important when running a large minicab company, since I started with Reachlocal 5 years ago I have seen on average 3000 extra calls per month! Off the back of this I have been able to recruit more drivers. I would recommend Reachlocal to whoever is seeking more business.

May 19, 2015
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

We've been using ReachLocal from when we first started the company roughly 8 years ago and they've played a big part in our success. Our business has tripled in size in the last 3 years and we couldn't have done it without them. With the very competitive nature of Adwords it easy to waste a lot of money if it's not done right and with ReachLocal you have the peace of mind knowing it's being done by experts, leaving you to focus on more important things.

Albi Kurti
Todi & Boys Ltd

May 19, 2015
Unprompted review
Rated 5 out of 5 stars

"Excellent Knowledge Of Digital Marketing Solutions "

I have been working with Anjay and ReachLocal for 12 months now and I have seen an increase in the number of calls coming into the garage month on month and also the quality of the calls. I was originally running my campaign with another agency but they were unable to give me the detailed tracking and transparency that I now get from Anjay and ReachLocal.

I have been very impressed with the level of service I have received from Anjay he meets with me once a month to go over my campaign and gives me great tips and ideas on how to improve my conversion rates. I look forward to long and prosperous relationship with Anjay And ReachLocal.

May 19, 2015
Unprompted review
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Rated 5 out of 5 stars

Successful Reach campaign

This has been an invaluable campaign for us and has generated many genuine leads. Part of the success is down to having a dedicated account manager who regularly reviews the performance, always keeps in touch and is proactive in managing our account.
The fact that we are able to log on and see every call and listen to them back has helped us to improve our customer service performance as well enabling us to review and follow up every performance.
I would not hesitate to recommend Reach Local.

May 16, 2015
Unprompted review
Rated 5 out of 5 stars

best ever

working with carl from reach local has been a good and worth while investment. We were running our own PPC campaign with reach local we saved half the money and time. There delivered a more targeted campaign with better results. the best on the market.

May 14, 2015
Unprompted review
Rated 5 out of 5 stars

PPC Campaign for Martins VW

Reach Local clearly understand the PPC Campaigns and we are pleased with the results and look forward to a long relationships.

Mark Foulston
Martins Volkswagen Franchise Manager

May 13, 2015
Unprompted review
Rated 1 out of 5 stars

Screwed us, good and proper.

They conned us into signing up for a very expensive contract (£150 per month) and this generated ZERO additional qualified leads. They made various excuses before we pulled out of the contract. At this point they made various legal threats until we sent an email in detailing the negative experiences of many other "customers" (I would say victims, not customers). These guys have a terrible reputation in the USA, and it looks like they just use the same cowboy tactics here in the UK!

August 17, 2012
Unprompted review
ReachLocal UK Ltd logo

Reply from ReachLocal UK Ltd

Dear Mr Anderson,

We have recenly joined TrustPilot and noticed your response. I am sorry to hear about your experience with ReachLocal, albeit a few years ago.

I have tried to locate your campaign with your name, as listed, but I have been unable to locate your account. I would be interested to investigate this further - if you would like to get in touch through www.reachlocal.co.uk with further information then I would be happy to look into this for you.

Regards,

The ReachLocal Team

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