Rebornartdoll Reviews 

165
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the delivered products looked completely different from the vibrant pictures, promotional advertisements, and descriptions shown on the website. Many buyers noted that the purchased items completely failed to match basic expectations regarding appearance, materials, and promised interactive features. Numerous individuals also reported receiving extremely poor-quality plastic dolls suffering from major manufacturing defects such as shedding hair, sticky silicone, and broken parts. Furthermore, consumers heavily struggled to secure proper resolutions or full refunds, often being offered tiny partial compensation instead of getting all of their money back.

What people talk about most

Product

Customers felt immense disappointment and frustration, reporting that the dolls they received looked nothing... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment as consumers receive cheap,... See more

Refund

Consumers find refund experiences marked by deep disappointment due to difficulties in recovering their... See more

Order

People report negative experiences with order because reviewers consistently state that the items received... See more

Price

Customers consistently note negative experiences with price, reporting that they spent large amounts of money... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I could give -10 stars I would! My daughter opened this gift on Christmas morning and burst into tears. The beautiful baby in the picture is nothing like the freakish doll we received. I have been... See more

Rated 1 out of 5 stars

I sent an email explaining that I received the wrong doll (caucasian) when I requested an african skin tone doll. The company’s respondents Mona or Alina did nothing to make the correction. They repea... See more

Rated 1 out of 5 stars

i ordered twins for my daughter, they look absolutly nothing like what i ordered. the materials used are not as described, they are hard dolls and not very movable. defineatly dont smell like baby pow... See more

Rated 1 out of 5 stars

If I could give zero stars, my review would be more accurate. I never received delivery of my order. It was lost in transit. This company refused to give me a refund. They have over $200 of mine that... See more


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1.4

Bad

TrustScore 1.5 out of 5

165 reviews

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1-star

No history of asking for reviews

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1.4

All reviews

(165)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

This company is a scam

This company is a scam! AVOID!
My order had apparently been delivered which it in fact hadn’t! I contacted Yodel who then told me to contact the company for the company to tell me I need to contact Royal Mail to report as a lost item. Which Royal Mail said it has nothing to do with them. I then contacted yodel again and they said contact the company it’s down to them to contact yodel and dispute this not me! I have since informed them of this, they’ve broken the consumer’s rights and I’m now being ignored by them. Almost £200 spent for my autistic daughters birthday with now no present and I’m out of pocket! I can’t express enough avoid this company! I won’t be letting this go I know my rights and have got advice and will be escalating this!

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

No delivery and no response to my emails!

Ordered a doll for my daughter weeks ago. Paid over £100 and received nothing.
My order status has been delivered for a week now. Have contacted the company for assistance on multiple occasions and have got absolutely no response. Getting inundated with their spam mail though!
Now I have found the reviews I am kicking myself for choosing this company.
AVOID!!!

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

don't buy

don't buy! horrible!!! Nothing to do with the photographs and impossible to return as they require shipping to China at our expense!!!!

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful newborn full body silicone baby doll

I honestly thought I had made a terrible mistake ordering a babydoll, after reading the awful Rebornart reviews. I sent numerous emails asking order to be cancelled and they were all answered by Jason and team. The order arrived to Ireland from China in 10 days. The doll is beautiful, so realistic, it has eyelashes, it's flesh coloured with pink lips and nose and cheeks, even the inside of her mouth looks real, truly amazing. It was boxed with rattle, bottle, dummy and clothes. Plus birth cert etc.
I am delighted with her. And I know my Granddaughter will be also. Thank you Rebornart for delivering what you promised and for your constant updates on the delivery status.

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

Website and company is a scam

Website and company is a scam. The doll received is nothing like the doll posted. After reviewing more sites, it looks like they posted photos of other people’s dolls and sending different cheap dollar store dolls !!!

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

I really wish I’d researched and read…

I really wish I’d researched and read the reviews about this company before ordering! I ordered 2 dolls and 2 extra outfits at around £180! Both have arrived, look nothing like what is pictured and I literally feel sick that I’ve spent so much money on a doll that’s obviously worth about £10! Wish I could upload photos to show how much of a dramatic difference there is to what’s advertised! DO NOT BUY!!

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Trusted website

I rather spontaneously ordered a 16 inch full bodied silicone reborn from this site, I dreaded the thought of what I may of recieved, however throughout the process I was kept informed I could track my order every step of the way and when 2 weeks later she turned up I was very surprised as she is absolutely perfect she feels like a real newborn. I fell in love instantly x she came with a birth certificate, a bottle a toy and a outfit and a wrap. She was well packed and protected thank you rebornart I will be ordering again. Anyone who has doubts don't I spent 200 pound and she's worth more..

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give it a zero I would

If I could give it a zero I would. I truly wish I had researched this company first. Unfortunately, I did not suspect anything. It is 100% a SCAM! I paid over 150 dollars for a 'reborn' doll and received something that could be bought for ten pounds in a market! I have since realised they cat-fished a beautiful image of a baby doll to sell their very substandard product. Surely this is fraudulent an against the law!? After much wrangling, I am only given a refund if I send it 'back' at my own expense! However, they gave me an address in CHINA! despite me ordering it from what looked like America! It is costing me £70 to send this doll back. Far more than what it is worth. I am devastated!

November 5, 2024
Unprompted review
Rated 1 out of 5 stars

This company is HORRIBLE

This company is HORRIBLE. The doll doesn't look anything like what is pictured and to get a refund is next to impossible unless you want to pay for shipping to china. They do not stand behind the quality of their products. DO NOT BUY FROM THIS COMPANY!!!

November 4, 2024
Unprompted review
Rated 1 out of 5 stars

Seriously do not order from this…

Seriously do not order from this company, quality terrible, you will be extremely disappointed if you order and they never reply to your emails of offer any refunds of their terrible poor quality products that are embarrassing poor quality

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

paid £100 on a reborn doll for my…

paid £100 on a reborn doll for my daughter for Christmas, we've paid £10 for better ones from b and m, I genuinely can't cope what on earth!!! Wish I could upload a photo it's a joke to be honest

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Definitely becareful when ordering

Definitely becareful when ordering, Looks nothing like the picture, yes will be slightly different but nothing like the doll advertised, I emailed and asked to return and a refund to be given, then said they would give me 10% I politely declined, then offered me 20% and again I declined I wanted to return and get a refund, I’m in the uk , I sent the picture and wish I could share it in this review

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

100% scammers

100% scammers. Doll is unrecognisable as the one I ordered and looks/feels like a cheap £10 doll from a toyshop. Not weighted. I have contacted and asked for them to organise a return and refund but they offered (eventually) 30% off or that I could pay for a return to China myself. The doll is not worth the price even with 30% off. I wish I could add photos to this review to show how awful the doll is. DO NOT WASTE YOUR MONEY!

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

Total Waste of Money!!!

If I could give 0 I would! This is a total SCAM!!! They are stealing pics from legit sites and sending out products that look nothing like what they advertise. The doll looks like and alien and smells like pure chemicals! When you file a claim or try and return it they make you return it to China, even though they ship from California. To ship it back would’ve cost $95-$102, so that was a hard pass! Save your money and purchase something else! DO NOT RECOMMEND AT ALL!!!

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS doll looks nothing like…

SCAMMERS doll looks nothing like advertised was a gift for my daughters birthday and it was all she talked about how she was getting a “real” baby she was absolutely heartbroken when I had to tell her it didn’t arrive (it did but I couldn’t show her the baby as it was so horrid ) looks like a cheap doll you’d buy in the market for £5 absolutely disgusting! I have my fingers crossed the bank will refund me as these are refusing to ! 100% money back guarantee they say ! BULL … don’t buy !

October 2, 2024
Unprompted review
Rated 4 out of 5 stars

I recently bought a full body silicone…

I recently bought a full body silicone doll from Rebornartdoll, and after having read the comments on Trustpilot, I wasn’t expecting very much.

The doll arrived today and it exceeded expectations. Although the doll doesn’t look exactly as advertised, it still looks quite life like and is well made.

One very happy little girl in our house today 😊!

September 30, 2024
Unprompted review
Rated 2 out of 5 stars

Dolls do not come as ordered

Dolls do not come as ordered. Hair is barely visable, and clothes were not even close to what is shown. The doll is ok, but not worth the price. All accessories are incredibly cheap quality. No customer service what so ever. Do not order from this website. It is a scam. Even the reviews on their website seem to be false. I've attempted emailing them multiple times with no response. No other way to contact seller. Also no way to add a review on their website.

September 14, 2024
Unprompted review
Rated 1 out of 5 stars

The Site is a Joke

The site is a joke. They don’t take returns after they only show you pictures of the artist’s rendition. Instead, you get a horrifying Chuckie and their “solution” is to offer you 10% of what you paid. They won’t even take the freak show back because they know it’s trash. Save your money for a nicer model- it makes all the difference.

September 1, 2024
Unprompted review

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