Recharge.com Reviews 94,649

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its speed, reliability, and user-friendliness, making it a convenient solution for various needs. Many people found the process quick and easy, appreciating the instant top-ups and immediate delivery of codes. The platform is often described as straightforward and efficient, with a wide range of supported operators and products. However, some customers were dissatisfied with the pricing, noting that the fees were too high or that they paid significantly more than the value received. A few other people also felt that the payment process was problematic, with instances where the expected service or code was not delivered after payment.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease and speed of the process. Many... See more

Service

Users describe positive interactions with service, highlighting its speed, reliability, and convenience for... See more

Payment

Consumers find payment to be ambiguous. While some reviewers report professional experiences, secure... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over high costs and... See more

Product

Reviewers mention ambiguous feedback about product. Some customers experienced issues with gift cards for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Previously NEOSURF had many failures where I live in Australia where the code would fail to be honoured and Recharge did nothing to return money wasted. Now however failure rate us much lower so I wo... See more

Company replied

Rated 4 out of 5 stars

Always as described... Fees are getting up there though. Recharge, please consider allowing people to purchase multiple items with a single fee.. Otherwise great company

Company replied

Rated 3 out of 5 stars

Still missing the possibility to get loyalty rewards when buying to get free gift cards. Other ways good and fast service that you can be trusted

Company replied

Rated 3 out of 5 stars

Very expensive more than $3 on top of the cost of the actual paysafe card. Competitor prices are much cheaper

Company replied


Company details

  1. Mobile Network Operator

About Recharge.com

Written by the company

Here at recharge.com, we believe in living on your own terms. Whether you want to buy call credit internationally, enjoy your favourite tv shows and music, or play games, you are in control. We've made it our mission to ensure that buying digital credit is fast, safe and simple. recharge.com

Your one-stop-shop for call credit, prepaid credit, gift cards and so much more

Written by the company

Looking for support? Get in touch ⬇️
Do you have a question or need help with your order? Contact us at support@recharge.com for a quick reply. There are no problems, only solutions :)
Simple
Easy to use: Buy & send codes your way, receive them within 30 seconds.
Convenient
A Recharge for everyone | 750+ products on Music, Gaming, Prepaid Card, Streaming, and more.
Secure
Trusted by millions | +5 million happy customers around the globe (and counting).

We’re working hard on making it easy to support others safely, all over the world

It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family

It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family
Want to top up your phone? Check. Want to top up a loved one's phone? You got it. We're here for those that love to help themselves and others. We offer safe payment options for your peace of mind, instant recharges for emergency needs and over 600 mobile operators for whoever needs mobile credit in your life.

Contact info

3.8

Great

TrustScore 4 out of 5

95K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Abit pricy

Abit pricy, but it works.

August 3, 2025
Recharge.com logo

Reply from Recharge.com

Thank you for your 5-star review! We're glad to hear that our service is working well for you. We continuously strive to find the balance between quality and cost, aiming to offer the most reliable and instant service possible. Your feedback is deeply appreciated and will be taken into consideration. 🙌🔥 Kind regards, Recharge.com

Rated 5 out of 5 stars

Good

I think the experience is me keep getting better and better service from recharge thanks.

April 24, 2026
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Reply from Recharge.com

Thank you so much for your positive feedback! 😄 We're delighted to hear that your experience with us has been consistently improving. We strive to give our customers the best service possible, and we're glad to know we're hitting the mark. Your continued support is much appreciated! Kind regards, Recharge.com

Rated 5 out of 5 stars

Fast service

April 22, 2026
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Reply from Recharge.com

Thanks for your positive feedback! We're thrilled to hear that our service was fast and to your liking. We're always here for your digital needs. ⚡️😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

Smooth transaction

April 22, 2026
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Reply from Recharge.com

Thanks for the five-star rating and for taking the time to leave a review! We're thrilled to hear that your transaction went smoothly. We strive to make every interaction seamless and efficient. Enjoy your digital purchase! 😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

Such a simple process

Such a simple process, used many times now 🙌

July 11, 2025
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Reply from Recharge.com

Thank you for your wonderful review! We're so glad to hear that you're enjoying the simplicity of our service 😄 Your continued support means a lot to us! Kind regards, Recharge.com

Rated 5 out of 5 stars

It was problem in the beginning and i…

It was problem in the beginning and i was annoyed but the end was good

April 24, 2026
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Reply from Recharge.com

Hello,
Thank you for your patience and for sharing your feedback. We are sorry for the initial frustration you experienced, but we are very happy to hear that the situation was resolved to your satisfaction in the end.
We always aim for a smooth process right from the start, so we will use your experience to help improve our service and prevent similar issues for other customers in the future.
Recharge.com

Rated 5 out of 5 stars

I love this

Perfect ❤️❤️❤️❤️❤️❤️🩷

April 24, 2026
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Reply from Recharge.com

Thank you for your wonderful review! We're delighted to hear that you are finding our services perfect. We aim to continue providing excellent service. ✨😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

Great experience mu h easier this…

Great experience mu h easier this way....see ya next month

April 18, 2026
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Reply from Recharge.com

Thanks for the glowing review! It's great to hear you found our service easy to use. We're looking forward to helping you recharge next month! ⚡️✨ Kind regards, Recharge.com

Rated 4 out of 5 stars

It works...

April 24, 2026
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Reply from Recharge.com

Thanks for the four-star review! We're glad to hear that you find our service effective. Your feedback motivates us to keep improving. If there's anything else we can assist you with, please don't hesitate to let us know. 😄✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

Thank you so much for the trust worthy…

Thank you so much for the trust worthy & excellent service.

I'm a happy customer for some years, with the company.
"Wishing you the best of luck in business!"
From:
Sameera Farouk

April 23, 2026
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Reply from Recharge.com

We're incredibly grateful for your kind words and loyalty to Recharge.com, Sameera! 😄 Your satisfaction is our top priority, and we're thrilled that our service continues to meet your expectations. Here's to many more years of providing you with trustworthy and excellent service! 🎉 Kind regards, Recharge.com

Rated 5 out of 5 stars

Being able to top up online is convenient

I like that I can top up online instead or searching for a Vodafone outlet. The process was smooth and user friendly.

April 23, 2026
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Reply from Recharge.com

We're thrilled to hear that you find our service convenient and user-friendly! 😄 Making your top-up experience as smooth as possible is always our goal. Thank you for the five-star review! Kind regards, Recharge.com

Rated 5 out of 5 stars

Fantastic

Fantastic! Will always purchase from this site.

April 23, 2026
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Reply from Recharge.com

We're thrilled to hear that you had such a great experience with us! 😄 Thank you for your fantastic review and for choosing Recharge.com. We're always here to help with your digital needs. Kind regards, Recharge.com

Rated 5 out of 5 stars

Service great

Service great

April 17, 2026
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Reply from Recharge.com

Thank you for taking the time to leave this fantastic ⭐⭐⭐⭐⭐ review! We're thrilled to know that you're happy with our service. We always aim to provide the best for our clients. Should you require any further assistance in the future, don't hesitate to reach out. Kind regards, Recharge.com

Rated 5 out of 5 stars

So simple

So simple. Seemless!

April 23, 2026
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Reply from Recharge.com

Thanks for your stellar review! We're thrilled to know that you found our platform easy to use. Seamless transactions are something we strive for! 💡✨ We appreciate your feedback and look forward to serving you again. Kind regards, Recharge.com

Rated 5 out of 5 stars

Easy to use at a good price with…

Easy to use at a good price with instant notification from my phone provider in Spain to say my phone had been topped up

April 23, 2026
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Reply from Recharge.com

Thanks for the fantastic review! We're thrilled to hear that you find our service easy to use and appreciate the instant notifications. We're always here to help you stay connected in Spain or anywhere else in the world. 🌍😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

Everything is good

Everything is good
Best regards

April 23, 2026
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Reply from Recharge.com

Thank you for your 5-star review! We're delighted to hear that everything is good for you. Your positive feedback motivates us to keep working hard to ensure we provide the best service. 😄✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

Always very happy with the delivery and…

Always very happy with the delivery and drivers very nice

March 18, 2026
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Reply from Recharge.com

Thank you for your five-star review! We're thrilled to hear that you're always happy with our delivery. Your feedback puts a smile on our faces 😄! We hope to continue meeting your expectations in the future. Kind regards, Recharge.com

Rated 1 out of 5 stars

Scammers

Scammers! Took my money and my SIM card didn’t charged!

April 17, 2026
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Reply from Recharge.com

We're sorry to hear about your experience. It's not typical of our service and we'd like to assist you further. Please get in touch with our Customer Service team so that we can investigate this issue. We strive to continuously improve our services based on feedback like yours. Kind regards, Recharge.com

Rated 5 out of 5 stars

Fantastic after sales service

Fantastic after sales service

April 23, 2026
Recharge.com logo

Reply from Recharge.com

Thank you for the fantastic review! We are delighted to hear that you had a great experience with our after-sales service. It's our top priority to ensure our customers receive the best care and support.🕹️😄 Kind regards, Recharge.com

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