Previously NEOSURF had many failures where I live in Australia where the code would fail to be honoured and Recharge did nothing to return money wasted. Now however failure rate us much lower so I wo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family

Netherlands
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can’t recharge my BASE card, I lost 20 euro for nothing
I think the experience is me keep getting better and better service from recharge thanks.

Reply from Recharge.com

Reply from Recharge.com
It was problem in the beginning and i was annoyed but the end was good

Reply from Recharge.com
Great experience mu h easier this way....see ya next month

Reply from Recharge.com
Thank you so much for the trust worthy & excellent service.
I'm a happy customer for some years, with the company.
"Wishing you the best of luck in business!"
From:
Sameera Farouk

Reply from Recharge.com
I like that I can top up online instead or searching for a Vodafone outlet. The process was smooth and user friendly.

Reply from Recharge.com
Easy to use at a good price with instant notification from my phone provider in Spain to say my phone had been topped up

Reply from Recharge.com
Always very happy with the delivery and drivers very nice

Reply from Recharge.com

Reply from Recharge.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.