Recharge.com Reviews 94,651

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its speed, reliability, and user-friendliness, making it a convenient solution for various needs. Many people found the process quick and easy, appreciating the instant top-ups and immediate delivery of codes. The platform is often described as straightforward and efficient, with a wide range of supported operators and products. However, some customers were dissatisfied with the pricing, noting that the fees were too high or that they paid significantly more than the value received. A few other people also felt that the payment process was problematic, with instances where the expected service or code was not delivered after payment.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease and speed of the process. Many... See more

Service

Users describe positive interactions with service, highlighting its speed, reliability, and convenience for... See more

Payment

Consumers find payment to be ambiguous. While some reviewers report professional experiences, secure... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over high costs and... See more

Product

Reviewers mention ambiguous feedback about product. Some customers experienced issues with gift cards for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Previously NEOSURF had many failures where I live in Australia where the code would fail to be honoured and Recharge did nothing to return money wasted. Now however failure rate us much lower so I wo... See more

Company replied

Rated 4 out of 5 stars

Always as described... Fees are getting up there though. Recharge, please consider allowing people to purchase multiple items with a single fee.. Otherwise great company

Company replied

Rated 3 out of 5 stars

Still missing the possibility to get loyalty rewards when buying to get free gift cards. Other ways good and fast service that you can be trusted

Company replied

Rated 3 out of 5 stars

Very expensive more than $3 on top of the cost of the actual paysafe card. Competitor prices are much cheaper

Company replied


Company details

  1. Mobile Network Operator

About Recharge.com

Written by the company

Here at recharge.com, we believe in living on your own terms. Whether you want to buy call credit internationally, enjoy your favourite tv shows and music, or play games, you are in control. We've made it our mission to ensure that buying digital credit is fast, safe and simple. recharge.com

Your one-stop-shop for call credit, prepaid credit, gift cards and so much more

Written by the company

Looking for support? Get in touch ⬇️
Do you have a question or need help with your order? Contact us at support@recharge.com for a quick reply. There are no problems, only solutions :)
Simple
Easy to use: Buy & send codes your way, receive them within 30 seconds.
Convenient
A Recharge for everyone | 750+ products on Music, Gaming, Prepaid Card, Streaming, and more.
Secure
Trusted by millions | +5 million happy customers around the globe (and counting).

We’re working hard on making it easy to support others safely, all over the world

It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family

It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family
Want to top up your phone? Check. Want to top up a loved one's phone? You got it. We're here for those that love to help themselves and others. We offer safe payment options for your peace of mind, instant recharges for emergency needs and over 600 mobile operators for whoever needs mobile credit in your life.

Contact info

3.8

Great

TrustScore 4 out of 5

95K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

fast as transaction

fast as transaction

April 20, 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your 5-star review! We're thrilled to hear that you found our transaction process speedy. We always aim to deliver top-quality service swiftly for our valuable customers, just like you! ⚡️ Kind regards, Recharge.com

Rated 5 out of 5 stars

Great process

Great process

April 21, 2026
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Reply from Recharge.com

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our process. Your satisfaction is our priority, and we aim to make every transaction as smooth and effortless as possible! ✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

Great service

June 29, 2025
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Reply from Recharge.com

We're thrilled to hear you had a great experience with our service! We're always here to make your digital purchases as smooth as possible. Thank you for the 5-star review! 🎉😄 Kind regards, Recharge.com

Rated 5 out of 5 stars
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Reply from Recharge.com

Thank you so much for your glowing review! We're delighted that you're happy with our service. We always aim for efficiency, so it's fantastic to hear that we hit the mark for you. We hope to serve you again soon! ⚡️😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

Easy and amazing way to top up your…

Easy and amazing way to top up your credit

April 18, 2026
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Reply from Recharge.com

Thanks for the 5-star review! We're thrilled to hear that you found our top-up service easy and amazing to use. We aim to make the process as user-friendly as possible, and your feedback confirms we're on the right track! ⚡️✨ Kind regards, Recharge.com

Rated 5 out of 5 stars
Recharge.com logo

Reply from Recharge.com

Thank you for your 5-star review! We're thrilled to hear that you found our service fast and efficient. That's exactly what we aim for! ⚡️😄 Spark more joy in your digital life with us again soon. Kind regards, Recharge.com

Rated 4 out of 5 stars

Good

I was satisfied. But I don't receive many discounts or promos

April 17, 2026
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Reply from Recharge.com

Thank you for your feedback! We're glad to hear you're satisfied with our service. We're always working on providing the best deals and promotions for our valued customers like you. Keep an eye on our website and your email inbox for future updates. Your satisfaction is our priority! 🎉 Kind regards, Recharge.com

Rated 5 out of 5 stars

Quick and easy

Quick and easy

July 27, 2025
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Reply from Recharge.com

Thank you for your 5-star review! We're so glad you found our service quick and easy. That's exactly what we aim for! ⚡️😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

Hassle free experience

Easy to navigate the app and instant delivery.

April 20, 2026
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Reply from Recharge.com

Thank you for your amazing 5-star review! We're thrilled to hear that you found our app easy to navigate and enjoyed the instant delivery. Your feedback greatly supports our commitment to deliver a hassle-free experience to all customers. If you have any suggestions or need any assistance in the future, don't hesitate to reach out. Kind regards, Recharge.com

Rated 5 out of 5 stars

Was very easy

Was easy to do and fast

April 20, 2026
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Reply from Recharge.com

We're thrilled to hear that your experience with Recharge.com was smooth and speedy! Thank you for the fantastic 5-star review. We strive to provide our customers with a seamless and efficient service. Enjoy your digital products! ⚡️😄 Kind regards, Recharge.com

Rated 1 out of 5 stars

Never received the credit

I never received the credit on my phone????

April 20, 2026
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Reply from Recharge.com

Hello Geoff,

We're truly sorry to hear that you didn't receive the credit on your phone as expected. We understand how frustrating that can be. We'd like to suggest you get in touch with our customer service team directly. They'll be able to assist and dive further into this issue. You can reach them through the "Help" section on our website.

Kind regards,
Recharge.com

Rated 5 out of 5 stars

I use the top up service monthly for my…

I use the top up service monthly for my husband who works away, very handy to be able to top up

April 20, 2026
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Reply from Recharge.com

Thank you for the 5-star review! We're thrilled to hear that our top-up service is making things a bit easier for you and your husband. We'll keep working hard to provide valuable services to our customers. Keep topping up! 💳✨ Kind regards, Recharge.com

Rated 5 out of 5 stars
Recharge.com logo

Reply from Recharge.com

Thank you so much for the positive feedback! We're thrilled to hear that you found doing business with us easy. We aim to provide a seamless experience for our customers! 😄✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

Super rast and ok

April 18, 2026
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Reply from Recharge.com

We appreciate your awesome feedback! We're always here to provide a fast and reliable service. ⚡️😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

Very good experience

Very good experience. Everything works fast and without problems.

The process is simple and payments go through instantly.

I’m satisfied and would definitely use it again.

January 10, 2026
Rated 5 out of 5 stars

Easy process

Easy process

April 19, 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your 5-star review! We're thrilled to hear that you found our process easy. We strive to provide a seamless experience for our customers. Your feedback is much appreciated!⚡️😄 Kind regards, Recharge.com

Rated 2 out of 5 stars

Its the extra charge!

April 20, 2026
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Reply from Recharge.com

Hello,

Thank you for sharing your feedback. We understand that the extra charge can be a concern. Our pricing includes costs related to providing a safe, fast and reliable service. We're always working to keep our prices as competitive as possible.

Kind regards,
Recharge.com

Rated 5 out of 5 stars

Excellent

Excellent service

April 19, 2026
Recharge.com logo

Reply from Recharge.com

Thank you so much for your 5-star review! We're delighted to hear you found our service excellent. We aim to continue to provide great service to awesome customers like you. Thanks again! 😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

Perfect. Prompt, easy, no hassle refill

Perfect, prompt refill with no issues at all.

April 19, 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your wonderful review! We're thrilled to hear that your refill experience was prompt and hassle-free. We aim to make our process as quick and easy as possible for our customers. Your positive feedback motivates us to continue delivering exceptional service.✨ Kind regards, Recharge.com

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