Red Current Ltd Reviews 158

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I hired a thermal imaging camera from Red Current Ltd to map out underfloor heating pipes ahead of some digging work, and the whole experience was excellent. Their website is clear and informat... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous service! We had a water leak from the heating system that we couldn't find. Our plumber (Liquid Plumbing Solutions Ltd), suggested contacting Red Current Ltd to hire "the right" th... See more

Company replied

Rated 5 out of 5 stars

After being advised by our insurance company that a thermographic survey is probably a good idea I contacted Red Current and arranged a date. The engineer came, on time, very knowledgeable with top sp... See more

Rated 5 out of 5 stars

Hired a Flir E54 thermal camera to carry out a survey at short notice. The guys at Red current were very efficient at sorting everything out and had the camera delivered within a day. The instruction... See more

Company replied

Company details

  1. Construction & Manufacturing

Written by the company

Red Current offer high quality Thermal Imaging Surveys & Thermography Services. We are also UK leading Infrared Heat Detection Surveyors, Call us today!


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4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, we were slightly inconvenienced by DPD, but Andy did everything he could so we got the camera next day. Great Service

November 22, 2020
Unprompted review
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Reply from Red Current Ltd

Thanks for the review Chris and your flexibility over the DPD incident. Glad it all went well and very happy to help again if need be.
Cheers and take care.

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Rated 5 out of 5 stars

DIY central heating pipe location

I'm a homeowner. My central heating pipes are set in a solid floor covered by engineered wooden flooring or carpet and I wanted to find out the pipe runs prior to alterations. The camera I hired from Red Current Ltd (a Flir E53) did this brilliantly and it's simple to use, even by an old duffer like me with no experience of such equipment. The service from the Red Current people was superb and very friendly and I highly recommend the company.

November 5, 2020
Unprompted review
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Reply from Red Current Ltd

Very kind words indeed, thank you Bill, a pleasure to be of assistance !
Take care in these strange times, hope the alterations go to plan.
Kind Regards, Andy

Rated 5 out of 5 stars

Red Current

I would sincerely highly recommend Red Current for all your thermographic needs
At Prepworld we have been using them for a few years now and they have never failed to impress with their service and work ethic
Red Current pride themselves on customer satisfaction and they can hold their head high in this area from our experience
Historically as a business we are always looking to improve on services supplied to us but with our thermographic surveys we do not intend to look any further than Red Current as the complete process from arranging an appointment to the Surveyor carrying out the works to the processing of the invoice are 100% perfect
Especially during these unprecedented times Red Current have adapted quickly and efficiently and respected all the controls we have had to put in place for visitors and contractors
As the saying go's "if it isn't broke don't try and fix it"
We look forward to many more years working together with Red Current
Kevin Grayston - H&S Manager Prepworld

September 30, 2020
Unprompted review
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Reply from Red Current Ltd

Hi Kevin. Thanks so much for the glowing report !
We do our utmost to look after all our customers with fair and friendly service.
I have to say it has been an absolute pleasure to work with you and your team over these past few years and look forward to many more.
Hopefully the world will be back to the real normal for the next one.
Take Care - Andy

Rated 5 out of 5 stars

Great service which made hiring…

Great service which made hiring experience very easy, support given when needed, and general attitude to customer faultless

September 21, 2020
Unprompted review
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Reply from Red Current Ltd

Thanks so much for the feedback Sean, certainly glad you are happy !!
Take Care

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Rated 5 out of 5 stars

Excellent Service

Excellent service. Arrived on time and when they said they would. Did exactly what I asked for and the finished product was of a high standard.
Friendly staff and responded quickly to my enquiries.
would recommend this company to anyone needing thermal imaging done.

September 1, 2020
Unprompted review
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Reply from Red Current Ltd

Hi Sabrina, Thanks so much for taking the time to leave feedback and 5 stars too !
We are delighted that you have been happy with the service provided.
Take Care

Rated 5 out of 5 stars

Camera to locate underfloor heating pipes

I'm just a householder working on a renovation for my house. I had to cut a hole in a screeded floor with underfloor heating pipes buried underneath them. The thought of doing this has been a source of mild anxiety for a while and I've put off doing it for a few months now. However, using the equipment recommended by redcurrent meant the precision with which I was able to locate the pipes and then cut into the screed without hitting the pipes was amazing. I simply couldn't have done it without that piece of kit! Also the service and advice was excellent. Really professional! Highly recommended.

July 31, 2020
Unprompted review
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Reply from Red Current Ltd

Hi Darren, Thanks so much for the review, happy we could be of assistance and good luck with your further renovation work. Hopefully you can get that done and have a nice relax !
Take Care and Stay Well !

Rated 5 out of 5 stars

Flir T1030

We used the Flir T1030 on a recent music video. Everything went really smoothly.
The guys at Red Current were on hand over the phone to support my team in setting it up and getting it do perform the way we wanted it to.

July 7, 2020
Unprompted review
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Reply from Red Current Ltd

So glad you are happy Tom and that all went well - we look forward to being of assistance again real soon - take care in the meantime

Rated 5 out of 5 stars

Pleasure to do business.

From the advice given on what camera and what lens to use to getting us a camera when nobody else could on such short notice many times, Thank you.

Excellent service, advice and a pleasure to deal with.

June 23, 2020
Unprompted review
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Reply from Red Current Ltd

Thanks for the feedback; it's always reassuring to know our customers are happy !
Hopefully we will have the opportunity to assist you again.........in the meantime, stay well and keep your distance :-)

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Rated 5 out of 5 stars

Excellent service

Excellent service, used twice in domestic settings. Very pleasant and professional team with highly personable and consistent client interaction, excellent kit and expertly written reports. Highly recommended and would not hesitate to use again.

June 21, 2020
Unprompted review
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Reply from Red Current Ltd

Thanks so much for the review Adam, we are certainly pleased you are happy with the service. It's good to know we're doing things right. Take care and stay well !

Rated 5 out of 5 stars

Brilliant service and help

Brilliant service and help with my very specific requests re hiring of equipment. Grade A service.

May 11, 2020
Unprompted review
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Reply from Red Current Ltd

Thanks Giles - really glad to know you and your client are happy. Grade A is what we strive for !
Cheers and Take Care

Rated 5 out of 5 stars

Amazing Service

Amazing service - especially in the current lockdown conditions.

I was given great advice on which cameras to use for the specifics of my project and Red Current were amazing in guaranteeing that I received the camera hire on time, by personally driving the cameras to my flat rather than using courier services! Our company has used Red Current in the past and has always been impressed with the hire of the cameras.

April 24, 2020
Unprompted review
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Reply from Red Current Ltd

Hi there Em, thanks so much for the feedback, certainly pleased you are happy with the service. We do like to ensure maximum satisfaction :-) Best Wishes......

Rated 5 out of 5 stars

FLIR Thermal Camera Hire

We recently hired a FLIR thermal camera from Andy and the team at Red Current, and can definitely say they went above and beyond in their service.

Based on our bespoke requirements, they provided guidance throughout the enquiry stage through to usage, and were brilliant with communication and responding to our many questions. Would definitely recommend!

March 3, 2020
Unprompted review
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Reply from Red Current Ltd

A pleasure Daphne, I'm so pleased to hear that you're happy, it makes it all worthwhile :-)

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Rated 5 out of 5 stars

FLIR Camera Hire

Professional support and customer service from Andy at Red Current. FLIR rental camera was in excellent condition with all required accessories and plastic case with a provided return label and box. The camera was used for a home survey for under floor heating operation, thermal integrity of wall/loft/window insulation after recent building works. It also revealed some areas for monitoring and improvement. I would definitely recommend and use again.

February 27, 2020
Unprompted review
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Reply from Red Current Ltd

Cheers Mark, always glad when our customers are happy, thanks for the feedback !

Rated 5 out of 5 stars

Excellent service and guidance…

Excellent service and guidance throughout.
From enquiry to delivery then through to collection of the camera.
We used the camera to locate underfloor heating pipes, very versatile camera.
Thank you very much!

February 18, 2020
Unprompted review
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Reply from Red Current Ltd

Cheers for the review Susan, certainly glad you're happy.
A pleasure to be of service, let us know if you need one again !!
Kindest Regards

Rated 5 out of 5 stars

quick efficient supply and return…

quick efficient supply and return service for a quality product. pleased to recommend. thank you.

January 30, 2020
Unprompted review
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Reply from Red Current Ltd

Thanks for the review David, most kind - a pleasure to have been of assistance !

Rated 5 out of 5 stars

Definitely recommend.....

Very satisfied with the service I have received. Excellent communication skills throughout.
Equipment worked perfectly as described and returns instructions to follow was easy. Definitely recommend.

December 10, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent service throughout the…

Excellent service throughout the process received from Andy. Told them my requirement for finding a leaking central heating pipe under 5" of concrete, they advised on the camera and it worked perfectly. Within minutes i had found the leak and began repairing. Couldnt find any plumbing company in Hull that offered use of a thermal image camera - living in the dark ages....
One "National" company wanted £350 for 1st two hours - camera cost me £140!!!
Highly recommend this company and this technology for finding such leaks.

October 23, 2019
Unprompted review
Rated 5 out of 5 stars

Flir Thermal camera hire

Communication and service was spot on. Was kept up to date the whole time with clear instructions on the hire process.
Nice and easy delivery and collection service as well, making my life easier.
Device hired was exactly as advertised, in good condition and did the job we needed it for.

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service.

As currently in dispute with a windows installation company. I needed to find a way to see how well the installation had been performing. Whilst googling thermal Imaging as heat loss Isn't something you can see. I came across Red Current Ltd. I can't express how helpful and attentive they were from start to finish.

From Andy Smith that answered my initial enquiry and was very helpful and answered all of my questions. To Bruce Arnold whom carried out the survey in such an understanding and completely professional manner explaining what he was doing as I followed him around my house asking more questions. In short he is an absolute gentleman.

I received the complete report within two weeks and it was reasonably priced too. The report is very through, it showed me more information than just the windows and doors installation. As I live in a detached house it also gave me a great idea of how well my house is insulated. Showing me any areas of weaknesses and with energy prices rising. Long term it's definitely worth the money.

I can't recommend them enough. If the need ever arises, I would not hesitate in using them again.

Lastly - thank you Andy and Bruce.

June 24, 2019
Unprompted review

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