Red Light Therapy UK Reviews 

255
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

The device seems solid and well built, in fact the hinged supporting arm takes considerable force to operate. As to it's effectiveness, it's obviously too early to say. It's annoying and counterproduc... See more

Rated 5 out of 5 stars

Great portable machine, we have used it for knee joints, hand problems and lower back for my siblings and other members of my family. It has been so good and delivered help that my brother has taken... See more

Rated 5 out of 5 stars

why do companys insist on reviews so soon, but so far so good, a bit more information on how far you should sit from the lamp in the instruction book would be helpful. This product was ordered direct... See more

Company replied

Rated 5 out of 5 stars

I've been looking into red light therapy devices for some time now. The helpfulness of the team and exceptional quality of the product are second to none. What is truly excellent is the price! T... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. also in
  3. Wellness Center

Written by the company

We are a UK-based family business specializing in red light and near-infrared therapy lights. Our goal is to make red light therapy accessible to everyone, regardless of their budget. As one of the leading brands in the industry for over four years, we sell our products throughout the UK and Europe. All of our lights come with a three-year warranty and lifetime customer support, with next-day delivery available in mainland UK and fast delivery to other European regions we serve.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

255 reviews

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4.7

All reviews

(255)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered a 1000W red light on back…

I ordered a 1000W red light on back order and was updating once my product was back in stock. Originally there was a bit of back and forth with delivering my product but Dan helped with any concerns I raised and updating me on what was causing the issues. Customer service 10/10 and the product arrived in perfect condition.

August 11, 2020
Unprompted review
Red Light Therapy UK logo

Reply from Red Light Therapy UK

Thanks so much for the review James! I hope you enjoy using your 1000w light

Rated 5 out of 5 stars

Superior Quality -- Solid JOOVV Alternative

I'm amazed at the build quality, pricing and customer service. JOOVV has a serious competitor, at a fraction of the price.

August 7, 2020
Unprompted review
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Reply from Red Light Therapy UK

Wow, thanks for the amazing review. We are just doing the best we can do, we're not bothered about other companies, but that's great to hear, thanks Martin. All the best!

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Rated 4 out of 5 stars

Excellent service....

I placed my order whilst the product was out of stock and was kept informed along the way. The lamp arrived within the specified timeframe, when it arrived in stock, it was dispatched for next day delivery and arrived well packaged. In this respect, cannot fault the service provided.
In relation to the product, at this stage I cannot comment on the efficacy of the lamp, as it’s not an instant fix, I will update later. The only observations so far are that there were no fixing instructions, whilst the overdoor option is self evident, the illustration also shows the lamp overhead, with appropriate kit provided, but no guidance on safe placement, loading etc. It certainly would be good if there was a stand available, as the back of the door is not ideal as a permanent option, because it swings from the fixing every time the door is moved, so I am worried about damaging it, although both the lamp unit and the fixings look very robust.

August 5, 2020
Unprompted review
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Reply from Red Light Therapy UK

Hi Teresa. Thank you for the review and the feedback. We'll see how we can add them in somewhere.

Rated 5 out of 5 stars

Quality Product and Service

We found Red Light Therapy UK after quite a lot of on-line research, and it's not that easy to find professional sports therapy red light suppliers in the UK.
Despite expecting possible delays due to covid-19, we placed an order and within a week are now the proud owners of a 1000w Helois led unit.
Good service and well packaged, with easy to follow instructions,

July 10, 2020
Unprompted review
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Reply from Red Light Therapy UK

Thanks for the review Richard, we appreciate it.

Rated 5 out of 5 stars

Great company selling an excellent product

Ordered the 1500w on back-order. I was a little concerned about paying upfront but they kept me in the loop and my device was delivered 2 weeks ahead of ETA. It was well packaged, easy to assemble and of high quality materials. Using it for thumb tendonitis and knee problems. Red light my knees before bed then when I wake up in the morning they feel almost 100%.

July 8, 2020
Unprompted review
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Reply from Red Light Therapy UK

Thanks for such a lovely review Caroline. Our customers and our products are at the centre of everything we do. Fantastic to hear it's helping with your knee already!

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Rated 5 out of 5 stars

I bought the 1000w Full Panel Red Light…

I bought the 1000w Full Panel Red Light Therapy, and although I have only had it for around 10 days, I am very happy with it. I am using it every morning for around 20 minutes, intending to drop back to 15 minutes, but trying to give myself a good start. I just feel the light going into me. Red Light Therapy Uk are a great company to deal with, I back up all the things about best service ever that everyone else has said. However, as for benefits, I feel it is too soon in the game to say much, so I am leaving it here and will post another review in around 6 months to update on my experience.
UPDATE - It is now October, and I have been using my 1000w Red Light since July. I love it, I can't wait on a morning to do my session. I feel energised, small aches and pains diminished, but the best thing for me, which I was not anticipating, was that my Raynauds condition (very poor circulation) has improved amazingly, my deadly white fingers that happen in the colder months come back to good circulation so much quicker, before it took forever to get circulation back. The episodes of Raynauds have also slowed down, and it doesn't happen as often. The Raynauds was really stressful, and troubled me a lot, so to get this good result if super. This is only 3 months in, so I am anticipating other things as my body returns to health. Thank you Red Light Therapy for this great device.

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent device

Excellent device. Speedy delivery. The device is high quality...easy to use. The door and hanging fixings are also sturdy. I spent a long time researching red light devices and I am very pleased to find such high quality and at such a reasonable price. Too soon yet to say if it makes me look significantly more youthful! It is relaxing and pleasant to use and did improve my stiff neck. I highly recommend!

June 25, 2020
Unprompted review
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Rated 5 out of 5 stars

The team were really helpful at…

The team were really helpful at securing the lamp I wanted. It’s really well built and robust and a much better product than a oreviius one I had.
I’ve been using it for a week now, I’m getting more movement back in my arm, that could be the exercises I’m doing-but I’ve been doing them for months!
I’ve used it on my face too and it seems to reducing my red patches. Fingers crossed for wrinkle reduction!!
But great customer service, feel very confident in the company.

June 25, 2020
Unprompted review
Rated 1 out of 5 stars

i called to enquire about the…

i called to enquire about the effectiveness of this therapy. very rude people answered. will not be using this treatment
:*UPDATE trustpilot are trying to remove this to help them keep their ratings high hahaha what a farce

June 22, 2020
Unprompted review
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Reply from Red Light Therapy UK

Hi Martin,
I'm sorry to see your 1 star review you have just left for us. Are you sure it was us you called? We are proud and passionate about our customer service and try to be as informative as possivle on every call and of course would never be rude!
Please call me directly with more information on what happened here on 0800 2461584
Many thanks,
Dan (Founder)

Rated 4 out of 5 stars

First time with therapy and m.s

Have only had few days but so far goin ok.will continue to use for longer sessions. not had any issues with my m.s. either.so doesn't cause any negatives..

June 22, 2020
Unprompted review
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Reply from Red Light Therapy UK

Thank you Thereze, I hope it continues to help.
Dan

Rated 5 out of 5 stars

Ordering easy

Ordering easy, plenty of information on website.kept informed of delivery status. Delivered in good time.

June 19, 2020
Unprompted review
Red Light Therapy UK logo

Reply from Red Light Therapy UK

Thanks Jacqueline, we hope you're enjoying your device!
Thanks,
Dan

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Rated 5 out of 5 stars

Very powerful device and great value for money

After months of deliberation I finally decided to buy to 1000w device and I’m glad I did. The device seems very well made and much more powerful than my last device (which was also more expensive than this one) customer service was very good and any questions were answered promptly. There was a delay in delivery and I had to wait a few weeks but I was kept up to date with updates. I would recommend this company.

June 18, 2020
Unprompted review
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Reply from Red Light Therapy UK

Thanks so much for this review Gail and really happy you're happy. Thanks for waiting too through this difficult time.
All the best,
Dan

Rated 5 out of 5 stars

Great product

Great product, seller notified me of any delays. Would recommend.

June 18, 2020
Unprompted review
Red Light Therapy UK logo

Reply from Red Light Therapy UK

Thanks Katrina

Rated 5 out of 5 stars

The customer service is very personal…

The customer service is very personal and efficient. I was kept up to date with the process of my order well and communication was great.
The light box is really good quality and works perfectly. I am looking forward to seeing results in the coming weeks.

June 18, 2020
Unprompted review
Red Light Therapy UK logo

Reply from Red Light Therapy UK

Thanks so much for this feedback Sophie and glad you're enjoying the light!

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