Professional & patience go hand in hand via Redeluxe! This was my 1st purchase & writing this special review to let others know of my utmost confident, trustworthy experience… rare to find these days... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
REDELUXE: A Destination for Luxury Lovers Founded by Georgia Swain, REDELUXE was established with a mission to offer a reliable luxury experience to fashion lovers worldwide. Georgia, who has been a fan of designer handbags and luxury items since her teenage years, was inspired to start the company after discovering a Facebook group where people from around the world were buying and selling pre-owned designer bags and accessories. She realized that the fastest way for her to acquire her next luxury bag was by selling one she already owned, and saw an opportunity to share this joy with others while also earning extra income. Along with her husband Hunter, who is now a co-owner, Georgia started REDELUXE with the goal of redeeming luxury resale. Despite having limited work experience or a business degree, Georgia's passion and determination have transformed REDELUXE into a brand that is dedicated to making a difference in the luxury market. At REDELUXE, you'll find a vast collection of gently used designer handbags, including luxury pre-owned Louis Vuitton, Chanel, Gucci, Michael Kors, Fendi, Prada, Christian Dior, Hermes, Saint Laurent and many more. Our collection of pre-loved designer handbags includes leather, Brahmin and other premium materials, ensuring that you'll find the perfect accessory to elevate your style. Whether you're searching for a pre-owned Louis Vuitton handbag or a Chanel handbag, REDELUXE is the destination for luxury lovers looking for the best deals on gently used designer handbags. Shop now and experience the joy of owning a luxurious handbag at a fraction of the original price.
Contact info
United States
- +1 (469) 686-5463
- Shop@redeluxe.com
- www.redeluxe.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing shopping experience and fair…
Amazing shopping experience and fair pricing. Easy communication and item arrived on time. So happy to support a small business and will do business again in the future!
What a wonderful experience!
What a wonderful experience! I had several questions and the seller replied promptly and answered all of my questions with patience and clarity . The communication was wonderful throughout the entire process. Handbag arrived beautifully wrapped, truly professional customer service. Highly recommended, I will definitely be buying again!
Wonderful Team
I have ordered multiple bags from Redeluxe at this point. Always fast, responsive service and genuinely good people. Makes all the difference. They will always be my first choice after the main boutiques!!
Two bags I’ve purchased from Redeluxe…
Two bags I’ve purchased from Redeluxe and couldn’t be happier! The customer service, the quality, don’t shop anywhere else! Hunter and Georgia are the most trustworthy people I’ve ever worked with! HIGHLY recommend!
An outstanding re-seller!
I bought my first Chanel bag through Redeluxe and I couldn't be happier with the whole process from start to finish. I had waited years to find the colour I wanted and I only wanted silver hardware so when I came across Redeluxe and a Chanel colour I had never seen before, I finally made that long awaited purchase. Best decision! Shipping to the UK was unbelievably quick also!
Chanel Classic Flap
Obsessed with my 19B Beige Caviar Chanel Classic Flap Medium LGH! The bag is even better in person—beautiful beige color, great structure, and exactly as described. What really impressed me was the SUPER fast delivery. It arrived in 3.5 days and was packaged really well. Overall, such a smooth experience!
Beautiful purse
Beautiful purse! Came exactly as described. The whole purchasing process was smooth and flawless! Would definitely come back for more!
Excellent!
One of the luxury resellers I trust. Reliable authentication. My favorite thing is they provide EXCELLENT detailed description and photos and video of products in natural lighting, much better than other resellers. With other resellers I always have to ask for more photos and more details to know the true item condition, but Redeluxe provides all the details I need to make my final decision. Reasonable pricing and excellent communication and customer service. Also their checkout that allows for using two cards is so convenient. Will purchase from them again very soon!
Love my bag
Love my bag! It’s beautiful and I. Excellent condition. Thank you 😊
Hands down the best resellers on the market
I’m truly in love with you! You’re the best! Super reliable, very attentive to details, and the shipping was lightning fast 😍 incredibly quick!! I can’t wait to purchase from you again!
Absolutely beautiful bag and even…
Absolutely beautiful bag and even better in person. Very fast shipping and all-around fantastic experience - thank you!
This is the second bag I've bought
This is the second bag I've bought.
It's a dream, everything was thought out with so much care, from the packaging to the smallest detail.
I love it!
Enjoyed my experience!
I reached out over a weekend for a bag I've been wanting for a long time. To my delight, they answered me within a few hours. I was fully expecting to receive a message on the following Monday. I appreciated their willingness to answer my questions! I received my bag today and it is beautiful. Exactly as described/pictured, and the unboxing experience was lovely and well thought out. Thank you!
Everything was perfect
Everything was perfect.
The packaging was done with great care.
I loved it!!
It's my second bag and I couldn't be happier!
A fantastic first purchase-Love my Birkin!
I was a bit nervous spending so much on a Hermes bag for my first purchase from ReDeluxe but I'm so glad I did it! Item came very quickly, was exactly as described (authentic, exact condition specified) and I even got a little coupon code from Hunter for my first purchase. I'm currently looking at their website and Instagram all the time in search of my next bag. Highly, highly recommend! I know I'll be back!
🌟Trustworthy 🌟
Georgia & the REDELUXE team deliver on promises. Exceptional quality, fast delivery and a truly beautiful presentation. The entire process is transparent, communication is excellent. Seamless transactions as both a buyer and seller. Unbeatable experience and REDELUXE is my number 1 go-to in the US for 🍊 Obrigada, adorei minha boisa!
Advent calendar
I purchased the advent calendar on launch day. The good items were Really good and useful, but the bad ones were unpleasant. I hope that next year those less enjoyable items will be replaced with better selections to further improve the overall offering.
What really stood out to me was their amazing customer service—they consistently go above and beyond to ensure customers are happy with their purchases. I also love that this is a family-owned local business, always willing to help and dedicated to giving their best. Supporting them feels great
Underwhelming! Disappointing!
The packaging was beautiful on the calendars however the gifts were lackluster and cheap! The quick promotions that expired quickly and were small were insulting. I was very disappointed with these items (especially since they were purchased as gifts!)

Reply from REDELUXE | Luxury Pre Owned Designer Handbags
I love the way it was wrap and packed
I love the way it was wrap and packed. I decided not to open it yet because i love the way it looks so i will keep it that way for awhile.😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







