Just bought my bmw off you,everything went well,traded my other car in,paul who helped me through the deal was brilliant,could not be more helpful,love the car,thanks,michael
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was not looking forward to car shopping! Luckily, I found a lovely little Polo, low mileage and very clean. Paul made the experience pain free, very efficient, knowledgeable and friendly service. Pick... See more
Company replied
Having recently purchased a Ford Focus Vignale the customer service I received from all the team was first class.A special thanks must go to Will,Stew and Jamie for sorting a few little niggly things... See more
Company replied
Great car selection and no unrequested pressure from sales staff to buy until help was needed. Once we decided on a car the purchasing process was straighforward, again with no pressure to upsell serv... See more
Company replied
Company details
Written by the company
We are a used car specialist based in Shiremoor, Newcastle Upon Tyne. We are based at the north end of the Cobalt Business Park, and we are only 1 mile from the Silverlink Shopping Park, covering Whitley bay, Wallsend, North Shields, Tynemouth, North Tyneside & the North East. We offer quality used cars at very affordable prices. If you are looking for fantastic savings on your first car or looking to upgrade, you can be sure that you will find competitive prices and the best service from Redgate Lodge. Bosch Car Service – Redgate Lodge positioned in North Tyneside, opposite The Village Hotel at The Cobalt, have some fantastic offers on MOT, Car Servicing, Engine Diagnostics, Exhausts, Car Batteries and Discount Tyres at trade prices. Book in online or request a quote for any car repairs you may have. Redgate Lodge Bodyshop is situated on Westmorland Road in North Shields. We have a fully operational vehicle body shop that takes care of all of our bodywork and we have two large vehicle ovens, large enough for vans.
Contact info
New York Road, NE27 0ER, North Shields, United Kingdom
- 01912661081
- enquireies@redgatelodge.co.uk
- www.redgatelodge.co.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Paul souter has been an excellent…
Paul souter has been an excellent help👍🏻
Can’t wait to drive my new car home😁
smooth and simple
August 22, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your great review. We’re delighted Paul made the whole process smooth and simple. We really appreciate your kind words enjoy driving your new car home!
Will was outstanding from start to…
Will was outstanding from start to finish with great attitude and just all round helpful and easy to deal with
August 22, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review
All sorted fast and friendly service
All sorted fast and friendly service. Will be back again one day .
August 22, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review
Excellent customer service from Dale.
Excellent customer service from Dale.
The whole experience at redgate lodge has been amazing. I'm now the proud owner of an excellent Volvo XC60 .
Thank you Dale, 5 🌟
August 22, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your fantastic review. We’re delighted Dale made the whole experience so positive and that you’re so happy with your Volvo XC60. We really appreciate the 5 stars—enjoy your new car! ⭐️
Excellent customer service from Dale
Excellent customer service from Dale, everything was explained throughly a great customer experience.
August 22, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review
There is a great selection of cars to…
There is a great selection of cars to cater for everyone.
No pushy salesmen, you can look without being pestered.
Great communication, and service.
Will was really helpful
August 20, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your great review. We’re really pleased you enjoyed the relaxed, no-pressure experience and found the communication and service so good. We’ll be sure to pass your kind words on to Will!
Bought a car from Redgate lodge in…
Bought a car from Redgate lodge in Newcastle and it’s has been a great, will the salesman was fantastic and never made me feel pressured at all I would recommend anyone to come and buy a car but make sure you ask for will.
August 20, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your great review. We’re delighted Will made the whole experience relaxed and pressure-free. We really appreciate your recommendation and hope you enjoy your new car!
Excellent experience
Excellent experience, fast and easy. Lovely men to pick up the car also
August 20, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for the great review
Great garage - would highly recommend!
Was not looking forward to car shopping! Luckily, I found a lovely little Polo, low mileage and very clean. Paul made the experience pain free, very efficient, knowledgeable and friendly service. Pick up was super quick, very happy 😃 Definitely will be recommending to family and friends!
August 19, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your lovely review. We’re delighted Paul made the whole experience easy and enjoyable, and that you’re so happy with your Polo. We really appreciate your recommendation—enjoy your new car! 😃
VW Polo GTI CX72OJM Paul
Top bloke. Top service. Quick and easy process. Much appreciated
August 19, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review!
Recently bought a new car from Redgate
Recently bought a new car from Redgate. Second time here dealt with Will this time. Zero hassle, very helpful and ended up in a quick purchase. Thank you again.
August 18, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review!
Absolutely flawless service
Absolutely flawless service from Paul Laidler, smooth process from start to finish. Highly recommended.
August 18, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review!
X3 m40I
Was very helpful in getting me the best deal and answered any qyuestion I had about the car and deals.
August 18, 2026
Unprompted review
Reply from Redgate Lodge
Thank you for the great review!
Paul made the whole process quick and…
Paul made the whole process quick and easy. He was very professional and the company looked after us
August 15, 2026
Unprompted review
Reply from Redgate Lodge
Thanks so much for the great review!
Bought my new car with paul laidler
Bought my new car with paul laidler. 10/10 service. Car is amazing
August 14, 2026
Unprompted review
Reply from Redgate Lodge
Thanks so much for the great review!
Fantastic experience
Fantastic experience. Dealt with Paul L and was very professional. Sent details and video of car very quickly and replied to my messages quickly. Picked me up from the metro station and the buying process was very quick. Car was better in person and looked amazing on pick up. Would highly recommend Redgate Lodge to everyone. Will be back again once I'm done with this one.
August 14, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your fantastic review. We’re delighted Paul made the whole process quick and easy, and that the car exceeded your expectations on collection. We really appreciate your recommendation and look forward to welcoming you back in the future! 😊
Excellent service as usual as i am a…
Excellent service as usual as i am a returning customer would definitely recommend redgate lodge to anyone thinking about buying a new car from start to finish everything was explained thoroughly i personally dealt with will great lad ⭐️⭐️⭐️⭐️⭐️
August 13, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your continued support and fantastic review! We’re delighted Will looked after you so well and made everything straightforward from start to finish. We really appreciate the recommendation and look forward to seeing you again
Dan was very professional in every way…
Dan was very professional in every way he was polite and helpful he talked me through the whole process of selling the car and how the money transfer would work it all went through in an instant I would like to thank Dan and Redgate Lodge LTD would not hesitate in recommending this company
August 13, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your great review. We’re delighted the whole process of selling your car so easy and straightforward. We really appreciate your kind words and recommendation! 😊
Redgate Lodge were so helpful finding…
Redgate Lodge were so helpful finding me the right car , Will our salesman’s was friendly and very knowledgeable and made me feel comfortable in my purchase i would recommend anyone to visit Redgate lodge when looking for a new car.
August 13, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your great review. We’re delighted Will made you feel comfortable and helped you find the right car. We really appreciate your recommendation and hope you enjoy your new car! 😊
Bought a Mini JCW from Paul Laidler
Bought a Mini JCW from Paul Laidler. No pressure, just a relaxed atmosphere. Took car for test drive and no hard sell. Paul kept us updated through the process and made everything simple. Would have no hesitation recommending this dealer or Paul to buy a car from.
August 12, 2026
Unprompted review
Reply from Redgate Lodge
Thanks for your lovely review. We’re delighted Paul made buying your Mini JCW such a relaxed and straightforward experience. We really appreciate your recommendation—enjoy the car!
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