Red Paper Plane Reviews 

1,037
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their professional craftsmanship and attention to detail. The customer service and staff are frequently highlighted for being incredibly helpful, responsive, and delightful in every interaction. Many people also appreciate the swift delivery and excellent packaging, ensuring items arrive quickly and in perfect condition. Reviewers are particularly impressed with the creative designs and the overall ease of obtaining samples. The company consistently delivers on its promises, providing high-quality solutions that meet customer needs effectively.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting great communication... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting that items arrived... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their responsiveness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with my rep Julie Collins on webcam and she answered my questions well. She gave me a code to get a free video mailer sample with free shipping! I ordered one and it arrived. I uploaded a prev... See more

Company replied

Rated 5 out of 5 stars

We are exploring some new methods of reaching out to our target audience - Red Paper Airplane delivered on the samples!! Thank you so much for letting us put our hands on these things to help us make... See more

Company replied

Rated 5 out of 5 stars

I've been working with the team at Red Paper Plane for a few years now, and their video brochures are just incredible. I even had a rush request that I personally thought was impossible, truly a total... See more

Company replied

Rated 5 out of 5 stars

Greetings, aside from the excellent customer service talents of Theresa, she provided me with a free sample that was excellently packaged and swiftly delivered to me. I, in turn, mailed this wonderful... See more

Company replied


Company details

  1. #18 of 50 best companies in Prints and Signs Store
  2. #86 of 251 best companies in Business to Business Service

Written by the company

At Red Paper Plane®, we know how important it is to provide a visual and tactile experience when it comes to direct mail materials. Our company has produced thousands of effective direct mail designs over the years and know that your clients will be more responsive to our formats due to the emotional connection that's created with your brand. Red Paper Plane is the only place to create these interactive direct mail marketing materials online. Whether you're launching a new product, creating brand awareness or trying to generate buzz for an upcoming corporate event there is no better way than to send a direct mailer designed by you here at Red Paper Plane.

Red Paper Plane

Written by the company

Premium Interactive Print Solutions
Easy to Download Templates for All Products.
Quick & Easy Pricing
Easy to calculate project pricing on each product page
Low Minimum Order Quantity
Order as few as 10 and up to 100,000+

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,037)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pitching to Business Sponsors

I spoke with my rep Julie Collins on webcam and she answered my questions well. She gave me a code to get a free video mailer sample with free shipping! I ordered one and it arrived. I uploaded a preview of Ageless Dreams of Inspiration a senior talent audition show vidtvie (video TV movie) to pitch to business sponsors and individual investors to raise funds for production. I hope it works at convincing them. The design of the video mailer package will be done soon.

October 3, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Thank you for sharing your experience! We’re thrilled Julie could answer your questions and set you up with a free sample. Congrats on uploading your Ageless Dreams of Inspiration preview and wishing you huge success with sponsors and investors.

Rated 5 out of 5 stars

Great experience

Great experience. All questions answered timely and my order delivered early. Will use again!

October 3, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Thank you for the great review! We’re so glad all your questions were answered quickly and that your order arrived early. We truly appreciate your business and look forward to working with you again!

Rated 5 out of 5 stars

Very happy with the product

Very happy with the product - Way more than I expected

September 25, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Thank you for your wonderful feedback! We’re so glad our product exceeded your expectations. At Red Paper Plane, we love creating dimensional pieces that truly surprise and delight.

Rated 5 out of 5 stars

Fun & exciting!

The woman I spoke with at Red Paper Plane was delightful. My sample arrived fast & in perfect condition, thank you. Your designs are wonderful & the video idea is brilliant. This will be a useful consideration soon. Cheers

September 12, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Thank you for the wonderful feedback! We’re so glad you enjoyed working with our team and that your sample arrived quickly. Delighted you’re inspired by our designs and video brochures—we look forward to helping you bring your ideas to life when the timing is right.

Rated 5 out of 5 stars

creative options

quick
quality of samples
creative

August 25, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Love hearing this! Creative ideas, fast turnaround, and quality samples are what we’re all about at Red Paper Plane.

Rated 5 out of 5 stars

I highly recommend

I highly recommend! The experience from beginning to end was incredibly easy and the team was super helpful.

August 19, 2025
Red Paper Plane logo

Reply from Red Paper Plane

We love hearing this—thank you!

Rated 5 out of 5 stars

Ordered samples and they arrived…

Ordered samples and they arrived quickly. I'm in selection mode now and even found a second item I'd like to use in addition to the original item.

August 1, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Appreciate the great feedback! Happy the samples landed fast—and love that you found a second item to complement your first pick. Need help comparing options or next steps? We’re here.

Rated 4 out of 5 stars

Excellent Product

The product was excellent and the website was easy to use. I did have one query that our point of contact could have been better at handling.

July 31, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Thank you for your feedback! We’re glad you enjoyed the product and found our website easy to use. We appreciate your note about your query and will use it to improve our support.

Rated 5 out of 5 stars

Beautiful products

Beautiful products. Quick delivery.

July 29, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Thank you! We’re so glad you’re happy with your order.

Rated 4 out of 5 stars

Easy

Sample and templates were easily obtained. I'm still waiting a bit for a remote meeting w/ my leadership team and completion of the vendor packet, but until then, we'll work toward a great partnership

July 11, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Thank you for the thoughtful feedback! We're glad the samples and templates were easy to access and appreciate you keeping us in the loop. We’re looking forward to the opportunity to partner with you and your team!

Rated 5 out of 5 stars

Fun & Creative

I absolutely love seeing what is new at Red Paper Plane! I received samples of the pop-up mascots to see how they would work with a project for our company and I think that they are attention grabbers.

July 25, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Thank you so much! We're thrilled to hear you’re enjoying what’s new at Red Paper Plane and that the pop-up mascots caught your attention. We can’t wait to see how they come to life in your project!









Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with Red Paper Plane on our video brochures. Not only was the quality of the product impressive, but their customer service really stood out. When a few of the devices had issues, they quickly stepped in, replaced the faulty units, and even overnighted a replacement to make sure we stayed on schedule. The team was incredibly helpful, responsive, and easy to work with from start to finish. Highly recommend them for anyone looking for high-impact marketing materials and top-tier service.

July 1, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Thank you for the fantastic review! We're so glad you had a great experience and that the video brochures made an impact. It was our pleasure to step in and make things right quickly. We truly appreciate your recommendation and look forward to working with you again!

Rated 5 out of 5 stars

The piece came out awesome

The piece came out awesome. There was a mix up with the shipping and Natalia fixed it at no cost to us and everything turned out great in the end. They did the right thing! Love this group.

July 18, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Thank you so much! We're thrilled the piece turned out awesome and appreciate your understanding during the shipping hiccup. Natalia and the team were happy to make it right—we're grateful for your trust and kind words!

Rated 5 out of 5 stars

It was so fun and presented so well

It was so fun and presented so well. I would definitely say getting a sample box is an experience. I wish one could have been customized with my logo just to see what it could look like especially because the price is a little steep for new businesses but otherwise, these are solid marketing material and definitely different and eye catching. Mental Heart Healing House in Queen Creek Arizona is definitely planning to order for our higher end clients.

June 26, 2025
Red Paper Plane logo

Reply from Red Paper Plane

Thank you so much for the kind and thoughtful feedback! We're thrilled you enjoyed the sample box experience. Just so you know, you can order just one of any format to test it out, and you're also welcome to upload your artwork to our 3D viewer to get a feel for how your branding will look. We’d be honored to work with Mental Heart Healing House to create something memorable for your clients.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look