This has been one of the worst online shopping experiences I’ve ever had. I placed an order, paid in full, and received barely 20–25% of what I actually ordered. Despite delivering only a fra... See more
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I ordered 3 boxes of mangoes to compare the different varieties. Easy to order, lots of delivery slots and order arrived well packaged and without any delay. Best part, the mangoes were super tasty. I... See more
Company replied
Normally, if a website doesn't display a UK address, then the company don't get my custom. However, a friend had recommended Red Rickshaw as bona fide and so I ventured an order for goat meat. The exp... See more
Company replied
Placed an order for Yellow Dragon fruit which are near impossible to source in the UK. Order came quickly, very well packed. Fruit was absolutely perfect, delicious, ripe and ready to eat. I am not... See more
Company replied
Company details
Written by the company
Red Rickshaw is the home of hard-to-find ingredients, specialising in world foods and ingredients. We empower cooks to create authentic cuisines from around the globe with premium quality, fresh and seasonal ingredients.
Contact info
5 St Andrew Street , EC4A 3AF, London, United Kingdom
- 02079934988
- hello@redrickshaw.com
- www.redrickshaw.com
2.4
Poor
3K reviews
Replied to 56% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab!
Fab! My order arrived in a matter of days, packaged very well.
No complaints...Thank You Red Rickshaw :)
April 24, 2022
Unprompted review
Reply from Red Rickshaw
Hi DMC,
Thank you for your reveiw!
It is great to hear of your fast delivery and we look forward to hearing from you again.
Kindest regards,
The Red Rickshaw Team.
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Great service
Great service. Great products. 100% will buy from them again
April 24, 2022
Unprompted review
Reply from Red Rickshaw
Hi Robert, we are so happy that you enjoyed your experience with us! We appreciate the great review and hope to see you again soon.
Kind regards,
The Red Rickshaw Team.
Very sweet and flavourful mangoes
Very sweet and flavourful mangoes. However some were bruised from the outside. I am aware red rickshaw is not able to do anything about internal bruising but a couple were bruised on the outside as well. Flavour was really good and authentic.
April 24, 2022
Unprompted review
Reply from Red Rickshaw
Hi Tasnim,
Thank you for your review!
We are sorry to hear about the bruised mangoes and would like to put things right for you. I am unable to locate your account, but please do email us at; hello@redrickshaw.com, where an agent will be happy to help. We are happy that you did like the taste of them though!
We look forward to hearing from you.
Kind regards,
The Red Rickshaw Team.
Best mangoes this side of the Indian Ocean
I ordered Alphonso mangoes because the mangoes in the UK are just not up to the same standards as Indian mangoes. They arrived perfectly ripe, ready to eat, and with one bite, took us back to India. So grateful to have a reliable mango hookup now!
April 24, 2022
Unprompted review
Reply from Red Rickshaw
Hi Lola,
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Kind regards,
The Red Rickshaw Team.
Excellent quality and price
Red Rickshaw offered the very high quality saffron that I required. Their price was most reasonable and the items arrived promptly in perfect condition. I shall use them again.
April 23, 2022
Unprompted review
Reply from Red Rickshaw
Hi Mark,
Thank you so much for shopping with us at Red Rickshaw! We are happy that your order was in perfect condition. Please feel free to contact us again soon!
Kindest reards,
The Red Ricksahw Team.
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Very efficient service easy website to…
Very efficient service easy website to use goods delivered on time.Will use this company again.
April 23, 2022
Unprompted review
Reply from Red Rickshaw
Hi Gerald,
Thank you for your feedback!
We are pleased that you received good service, and please let us know if you have any questions.
Kind regards,
Katerina.
Definitely reliable company
Definitely reliable company. Ordering to delivery was as the Seller says. I will recommend them to friends and family.
April 23, 2022
Unprompted review
Reply from Red Rickshaw
Hi James,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon!
Kind regards,
The Red Rickshaw Team.
First time buying and I am definitely…
First time buying and I am definitely impressed. The fruits and veggies are excellent quality and it's a free delivery. Items are well-packaged. This is my new go-to shop now for craving exotic fruits and veggies. Highly recommended.
April 23, 2022
Unprompted review
Reply from Red Rickshaw
Hi Ak,
Thank you for your review!
It is great to hear that you were happy with your fruits and vegetables, and we hope to hear from you again soon.
Kind regards,
The Red Rickshaw Team.
Missing item, rotten fruit
The item I was primarily after, the drumstick veg, missing in the box. I made the order bigger for the free delivery and didn't get what I primarily needed. Refund given straight away. The state of some items very sad.
April 23, 2022
Unprompted review
Reply from Red Rickshaw
Hi Elzbieta,
Thank you for your feedback!
My sincere apologies for the service you have received and we are sorry that we let you down, however, it is great to hear that you received a refund for this, but please do let us know if there is anything else that we can assist you with.
Kind regards,
The Red Rickshaw Team.
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Smoothest transaction- easy payment
Smoothest transaction- easy payment, online delivery, excellent quality of mutton!
April 22, 2022
Unprompted review
Reply from Red Rickshaw
Hi Megha,
Thank you for your amazing review!
It is great to hear that you found the whole experience with us a great one. Please let us know if you have any questions.
Kind regards,
The Red Rickshaw Team.
Good value and backed by Good service
April 22, 2022
Unprompted review
Reply from Red Rickshaw
Hi Talat,
Thank you so much for this 5-star review. We really appreciate you helping to share the word about us!
The Red Rickshaw Team.
Red Rickshaw are excellent!
Delivered on time and the products were excellent 👍🏽
April 22, 2022
Unprompted review
Reply from Red Rickshaw
Hi Mina,
We are incredibly grateful that you took the time out to leave us a 5-Star review!
Kind regards,
The Red Rickshaw Team.
Good website and fast efficient…
Good website and fast efficient delivery of well packaged goods. In my case the fruit was delicious.
April 22, 2022
Unprompted review
Reply from Red Rickshaw
Hi Richard,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!
Kind regards,
The Red Rickshaw Team.
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Tasty samosas
April 22, 2022
Unprompted review
Reply from Red Rickshaw
Hi Penny,
Thank you so much for this review. We really appreciate you being a customer!
Kind regards,
The Red Rickshaw Team.
Great website with great quality…
Great website with great quality products & easy ordering.
April 21, 2022
Unprompted review
Reply from Red Rickshaw
Hi Carmelina,
Thank you for your feedback!
It is great to know that you found the website easy to navigate. Please let us know if you have any questions.
Kind regards,
The Red Rickshaw Team.
Great products
Great delivery and the products are very competitively priced.
Fantastic will continue to order.
April 21, 2022
Unprompted review
Reply from Red Rickshaw
Hi Kevin,
Thanks so much for sharing your experience with us. We hope to see you again soon!
Kind regards,
The Red Rickshaw Team.
Great produce !
Speedy delivery. Great produce ! And omg the belly pork was amazing 🤩
April 21, 2022
Unprompted review
Reply from Red Rickshaw
Hi Rich,
Thank you for your review.
We are happy that you were pleased with your Bellied Pork and the delivery that you received.
Kind regards,
The Red Rickshaw Team.
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Brilliant site for difficult buys.
2nd order I've put in. First was exceptional. The delivery is top notch and super fast. Second delivery, also arrived quickly however, my peppers had some black marks on them, which I can only describe as out of date produce. I'll still use them, but it wasn't as great as the first.
April 21, 2022
Unprompted review
Reply from Red Rickshaw
Hi Seb,
Thank you for your feedback.
We are disappointed that you were displeased with the 2nd delivery, this is most disappointing.
However, I am unable to locate your account so that I can assist in a resolution if this has not been done already.
Please email us at; hello@redrickshaw.com
We look forward to hearing from you.
Kind regards,
The Red Rickshaw Team.
Wow,i cant believe the item very fresh…
Wow,i cant believe the item very fresh and defo gonna shopping with your company again,i recommend 100% xx
April 21, 2022
Unprompted review
Reply from Red Rickshaw
Hi Nurul,
Wow! Thank you for your feedback.
This is great to hear, but please do let us know if you have any questions.
Kind regards,
The Red Rickshaw team.
DO NOT BUY MANGOES!
DO NOT BUY MANGOES!
We received a box of 12 Alphonso mangoes as an Easter gift (very generous gift giver) - THE WHOLE BOX WAS ROTTEN! Deserves zero stars.
While they looked ok on the outside, the seeds and flesh were rotten inside (photos taken).
We had to throw them away.
April 21, 2022
Unprompted review
Reply from Red Rickshaw
Hi Me,
Thank you for reaching out!
We are extremely sorry that your mangoes were not received in the condition that we expect and apologies that we have let you down on this occasion. We would like to assist you in a resolution as soon as possible, but please could you email us (if you have not already) with your order details.
hello@redrickshaw.com
We look forward to hearing from you.
Kind regards,
The Red Rickshaw Team.
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