Reed in Partnership Reviews 

662
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 233 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful and supportive staff members who expertly guide them through CV writing, training courses, and interview preparation. Many people feel genuinely cared for by their dedicated advisors, noting that this personalized guidance significantly boosts their confidence during job searches. However, some customers also noted that the overall process occasionally felt like an impersonal box-ticking exercise with a noticeable lack of tailored assistance. A few other people also felt that certain scheduling requirements and mandatory appointments were completely inflexible or largely unhelpful for their personal situations.

What people talk about most

Staff

Consumers find staff to be positive, highlighting how work advisors and team members offer kind,... See more

Service

Users describe positive interactions with service, highlighting that reviewers received dedicated support for... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly staff, helpful mock... See more

Location

People report ambiguous experiences with location, noting helpful services at branches like Southend on Sea... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Friendly and supportive team, and my work coach was helpful and clearly did their best to support me. Unfortunately, I didn’t have much luck as there were very few suitable opportunities available i... See more

Company replied

Rated 5 out of 5 stars

Everyone there was always nice e and polite. Connor on reception always remembered my name and always had time for a little chat. Sian my work coach was brilliant, she encouraged me all the way. She... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the support I received through the Restart Scheme. The programme really helped me gain confidence and successfully find employment. I would especially like to recommend my a... See more

Company replied

Rated 5 out of 5 stars

Every meeting with Oksana (Wisbech) is comfortable and friendly. Very informative and helpful. In the last couple of months I've had so much helpful training to help me to get back in employment and g... See more

Company replied


Company details

  1. Business Services

Written by the company

Reed in Partnership’s mission is to positively transform people and their communities. With our help they can achieve their goals and change their lives for the better. We’re proud of the difference we can make. Hundreds of thousands of people across the UK have benefited from our services.


Contact info

4.2

Great

TrustScore 4 out of 5

662 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(662)

228 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful with finding work looking…

Very helpful with finding work looking for with family situations great experience with the work place

March 13, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Hi Renea, thank you so much for taking the time to share your feedback! We’ll make sure your lovely comments reach the team.
If there’s ever anything else we can help you with, please feel free to get in touch at quality.improvement@reed.com. We’re always here to support you.
Kindest regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Good environment for work/ job search needs

Friendly & very helpful staff

March 13, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Hello, thank you so much for taking the time to share your feedback! We’ll make sure your lovely comments reach the team.
If there’s ever anything else we can help you with, please feel free to get in touch at quality.improvement@reed.com. We’re always here to support you.
Kindest regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

10 / 10

i would recommend anyone who is struggling to find work to start with reed in partnership. The staff are all helpful and u get all the support u need to find work.

March 12, 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Amazing experience

Amazing experience, very knowledgeable and helpful. He was lewis from wisbech.

March 12, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you so much for sharing your feedback! We’re really happy to hear that you had a positive experience. Your kind words will be passed on to the team.
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

I had such a wonderful experience with…

I had such a wonderful experience with emma!. From the very beginning she was incredibly caring, patient, and genuinely supportive. She made me feel comfortable and understood, which really helped boost my confidence during what can often be a stressful process.
Her warm and friendly approach made all the difference. She took the time to listen, offered thoughtful advice, and showed that she truly cared about helping me move forward. It never felt rushed or impersonal — she treated me with kindness and respect throughout.
I’m very grateful for her support and encouragement, and I would highly recommend her to anyone who needs guidance on their job-seeking journey. Thank you for being so understanding and positive!

March 11, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Very helpful

Very helpful. Luke Booth (Hull Office) is a superstar. There is a lot I can say, but for now. Thank you (especially on the last visit)

March 6, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Great friendly very helpful my key…

Great friendly very helpful my key worker oksana is brill

March 10, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Employment Advisor Meetings

Every meeting with Oksana (Wisbech) is comfortable and friendly. Very informative and helpful. In the last couple of months I've had so much helpful training to help me to get back in employment and gain more skills. This has already helped with courses to help from CV writing to interview skills, i look forward to seeing what else is in store for me in my journey within the scheme.

March 10, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Restart Scheme Reviev

Am very happy with all support am getting from Lewis (wisbech) he is always approachable,open to talk,and ready to offer any kind of help to get me back on track with recruitment.

March 10, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you for your lovely review! We're thrilled to hear that you’re satisfied with our services. Your feedback is truly appreciated, and we’ll make sure it reaches the team.
If you need anything else or have further comments, feel free to contact us at quality.improvement@reed.com.
Best wishes,
The Reed in Partnership Team

Rated 5 out of 5 stars

Charlotte

Charlotte. Very supportive, caring, understanding, information and cute.

March 3, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you so much for sharing your feedback! We’re really happy to hear that you had a positive experience. Your kind words will be passed on to the team.
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team

Rated 4 out of 5 stars

I feel welcomed by Lewis ferries

I feel welcomed by Lewis ferries, he's helping me so much and i feel like i can finally open up to someone

March 9, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you so much for sharing your feedback! We’re really happy to hear that you had a positive experience. Your kind words will be passed on to the team.
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Great place to get back into work

Great place to get back into work. They have a big network and connection. Make application process less overwhelming and more straightforward. Thank you so much for what you do and helping me get back into work.

March 2, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you so much for taking the time to share your feedback! It means a lot to us, and we’re delighted to hear that you had a positive experience. We’ll make sure your lovely comments reach the team.
If there’s ever anything else we can help you with, please feel free to get in touch at quality.improvement@reed.com. We’re always here to support you.
Kindest regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Spoke to Lewis at Wisbech office

Spoke to Lewis at Wisbech office, we created a new up to date CV and he printed and emailed me copies. He was very helpful motivating and encouraging me to gain work experience so i can set myself up for the future.

March 2, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you so much for sharing your feedback!
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Really helpful and friendly service!

I have been with Zoe when I started the CPCA Employment and Skills programme . Zoe is really friendly and helpful. Prompt response for everything I needed help with, and she have sent me to different job opportunities and helping giving my CV to her connections. Really grateful and appreciate all of the helps I have received with reed in partnership! I have recommended my friend who is also in similar situations to Zoe and she was able to help my friend find a work coach within the day. Would definitely be recommending this service to people I know or anyone in general to be honest! ⭐⭐⭐⭐⭐⭐⭐⭐

February 26, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you so much for sharing your feedback!
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

One word, brilliant!

One word, brilliant! These guys picked me up and got me to a place where I wanted to go. They pushed me in the right direction and really got the ball rolling. I can honestly say I'd be lost without there support and guidance. My employment advisors bobbi is a miracle worker!

February 26, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Reed Partnership staff are the best

The staff are friendly, polite and helpful. They are amazing.
Thanks for all your help!!!

February 24, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 1 out of 5 stars

Just dreadful

Just dreadful.
No cohesion, lack of accurate notes, low level of assistance. Too many changes of advisor. Generic emails. Lack of tailored assistance. I could go on and on.
I had high hopes for this but the professionalism and attention to detail is questionable in my opinion.

January 10, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Hello,

Thank you for your feedback. We genuinely value input from our participants and are committed to resolving any concerns you may have. We’d appreciate the opportunity to speak with you directly to better understand and address these issues. Please feel free to contact us at your earliest convenience via quality.improvement@reed.com.

Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Friendly and supportive staff

Friendly and supportive staff. Backed up by a wealth of resources to assist with all aspects of employability.

February 23, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you so much for sharing your feedback!
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

Yashgin helped me get a job after a…

Yashgin helped me get a job after a short time she’s an outgoing worker who went over and above in helping me

February 19, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you so much for sharing your feedback!
If you need anything else or have any questions, please don’t hesitate to reach out at quality.improvement@reed.com. We’re always here to help.
Kind regards,
The Reed in Partnership Team

Rated 5 out of 5 stars

The Restart team in Cambridge have been…

The Restart team in Cambridge have been incredible, from helping me gain my confidence back and prep for interviews, to helping me secure the job I wanted. The whole team is lovely and have been so supportive all the way through.

February 18, 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thank you so much for taking the time to share your feedback! We’ll make sure your lovely comments reach the team.
If there’s ever anything else we can help you with, please feel free to get in touch at quality.improvement@reed.com. We’re always here to support you.
Kindest regards,
The Reed in Partnership Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look