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Rated 1 out of 5 stars

Fraudsters! I have been waiting for the dresses I ordered for weeks now. They have stopped replying to my emails, website is down and all phone numbers are disconnected!

Rated 5 out of 5 stars

Stunning outfit I ordered two outfits with custom tailoring option as I am petite and outfit I like was 63” LONG . Kay help me with length alteration and explain that bottom design of outfit will... See more

Company replied

Rated 1 out of 5 stars

They are completely unreliable. They provide no costumer service. They don’t respond to you at all, rubbish at communication. When they feel threatened by you they decide to block you on all social me... See more

Rated 5 out of 5 stars

Bought and Indian outfit for first time for my friend wedding being white person not sure how to get correct measurements but their customer service is superb they guide me from start to finish and he... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Reeshma Ltd. started as a vision in the minds of two enthusiastic entrepreneurs with the aim to accommodate all Asian fashion lovers with lavish and expensive Indian ethnic wear at low costs; a paradox we proudly promote. The name ‘Reeshma’ emerged from the Indian word ‘Resham’ also called Golden Silk. Driven from this, we made it our business ethos to have a ‘Resham’ (golden silk) and reliable relationship with our customers. We are a UK based online retailer who ship worldwide. We provide trendy south Asian garments from simple every day wear to wedding attires. Specifically specializing in ladies Anarkalis. Reeshma Ltd released its online store in September 2014 with the aim to provide excellent customer service and gain approval with our products.


Contact info

2.8

Average

TrustScore 3 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fraudsters

Fraudsters! I have been waiting for the dresses I ordered for weeks now. They have stopped replying to my emails, website is down and all phone numbers are disconnected!

September 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Love the outfit and happy with my purchase!

I ordered a dress from them for my sister's wedding and I'm very happy with my purchase. The outfit looks even better than it does on the website and I would highly recommend this company to anyone. Great service and delivery in time before the wedding.

September 8, 2024
Rated 5 out of 5 stars

Great customer service and quick delivery

I ordered 5 stunning bridesmaid dresses from Reeshma but made a mistake with one measurement. The team quickly resolved it, kept me updated, and provided a delivery ETA. My bridesmaids love the dresses, and the tailoring was perfect - such a professional service!

October 23, 2024
Rated 4 out of 5 stars

Lovely lehenga

Lovely lehenga. They give tracking and updates regularly. Zipper was broken but they were quick to help solve the problem. Fit and final product was lovely.

July 6, 2024
Unprompted review
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Reply from Reeshma

Thank you Aneeka for taking time to write positive review and apology for zipper issue we are glad that we manage to solve it. Happy to serve you in future.

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Rated 1 out of 5 stars

Incorrect description of item

First time ordered a saree. Described as saree. Delivered 4 pieces of cloth. When I messaged to state that they have not delivered a saree as per my order, they kept replying you can stitch into a saree. When requested refund they stopped responding until I went through pay pal. Returned the saree with £12 postage which was not refunded. The item was describe incorrectly and therefore had to be returned. Postage should have been refunded. They don’t pick up calls nor what’s up messages and ignore emails until you message via paypal. So if u do order. Pay using PayPal but I would not recommend this site

April 29, 2024
Unprompted review
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Reply from Reeshma

Dear Fahima
Thank you for taking the time to share your feedback. We appreciate your input and apologize if your experience fell short of your expectations.
Regarding the unstitched Saree you ordered, we’d like to clarify a few points:
Fabric Quality: Our unstitched Sarees are intentionally provided as loose fabric. This allows our customers the flexibility to customize the stitching according to their desired style. Our expert tailors are well-versed in handling such fabrics and can create beautiful designs.
Product Defect: We take quality seriously, and we can assure you that there was no defect in the product you received. However, we understand that individual preferences vary, and we apologize if the unstitched Saree didn’t meet your expectations.
Return Cost: As there was no product defect, the return cost is applicable as per our policy. We strive to maintain transparency in our processes and appreciate your understanding.
We value your feedback and hope to serve you better in the future. If you have any further concerns, please feel free to reach out to our customer support team.
Thank you for choosing us!

Rated 1 out of 5 stars

WORST EXPERIENCE EVER!! SCAM ALERT!! Continued..

It's been two weeks and I have not received any communication from your "customer service" on WhatsApp. It's unfortunate that you reply quickly to the reviews but fail to do it otherwise, and I have to resort to writing another review in order to communicate.

I'm still waiting for my refund. Stop scamming people. Thanks!

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

I love REESHMA outfits this was my 3rd…

I love REESHMA outfits this was my 3rd order from them, everytime my order came in time and always tailoring on point. while my order was under process they had some questions with my measurements and i didnt provide my mobile number so they contacted me via email and response was very fast. I must suggest to give your mobile number so they can contact you and by giving mobile number you will receive tracking details via text.

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase!

Impressed by their lovely tailoring work and delivery! Ordered my bridal suit from this website.
It came faster than expected, good communication around the tailor work and go be sure of my measurements. Very pleased. ☺️
I wanted a modest work done, and they delivered!

February 7, 2024
Unprompted review
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Reply from Reeshma

Dear Mobin,
Thank you for taking the time to leave us a 5-star review! We’re thrilled to hear that you were satisfied with our exceptional service. Our team is committed to delivering high-quality experiences, and your feedback serves as a great encouragement to us. We look forward to serving you again in the future! 😊🌟
Best regards,
Team REESHMA

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Rated 5 out of 5 stars

Stunning outfits and very good customer service

Stunning outfit
I ordered two outfits with custom tailoring option as I am petite and outfit I like was 63” LONG .
Kay help me with length alteration and explain that bottom design of outfit will be altered but Reeshma tailors did wonderful job by adding Lace at bottom and made my outfit even more beautiful.
Not sure about negative reviews here as I received 100% satisfactory service with Reeshma.
They deliver my outfit within there given time frame.
I must say to try them you will never regret.

December 28, 2023
Unprompted review
Reeshma logo

Reply from Reeshma

Thank you for taking the time to leave us a 5-star review. We’re thrilled to hear that you were satisfied with our exceptional service. Our team is committed to delivering high-quality experiences, and your feedback serves as a great encouragement to us. We look forward to serving you again!
Best regards,
Team Reeshma

Rated 5 out of 5 stars

Bought and Indian outfit for first time…

Bought and Indian outfit for first time for my friend wedding being white person not sure how to get correct measurements but their customer service is superb they guide me from start to finish and help me to get perfect measurements according to my size. I got many compliments too.. special thanks to Kay who help me with all my queries.

January 8, 2024
Unprompted review
Reeshma logo

Reply from Reeshma

Thank you for taking the time to leave us a 5-star review. We’re thrilled to hear that you were satisfied with our exceptional service. Our team is committed to delivering high-quality experiences, and your feedback serves as a great encouragement to us. We look forward to serving you again!
Best regards,
Team Reeshma

Rated 5 out of 5 stars

Good service!!

Last minute order for my sister’s wedding. The dresses came on time and the tracking option was reassuring. 100% recommend them

January 12, 2024
Unprompted review
Rated 1 out of 5 stars

SAVE YOUR MONEY- USELESS COMPANY

i ordered 2 dresses from this company 7 weeks ago, one dress came within the time frame but i am now waiting after the time frame they said it would arrive, I have emailed them directly, used their contact details on their website and tried calling them directly but none of these have gone answered, I am fed up now and if they cant get me my dress soon as my event is not long away i want a refund but they are making it impossible to communicate with as they are IGNORING me!!!!!

December 7, 2023
Unprompted review
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Rated 1 out of 5 stars

This business is a scam

This business is a scam, we ordered two dresses for US after waiting about 2 weeks and not hearing from them we reached out and they blocked us. They lied about having the dresses delivered and we lost out on the money with our credit card company. Please refrain from ordering from this company they are a fraud.

August 1, 2023
Unprompted review
Reeshma logo

Reply from Reeshma

Hello sorry you feel this way.. can you please email us at hello@reeshma.com with your order details so we can look in to this matter as we never hold anyone money or block customers

Rated 1 out of 5 stars

Ordered 2 lehengas from them

Ordered 2 lehengas from them. First one came out fine. Second one however, the person who was messaging via WhatsApp lied about the status of the lehenga for almost 9 weeks, and told lies that it will be ready in 7 days, 5 days, 2 days until it was 3 weeks past the expected delivery date when they finally admitted that the fabric had not in fact been manufactured nor sent to the tailor and was lying for weeks on end. Refund was given but the lies that were told about the outfit had left me in a stressful situation as my event was approaching and gave me very little time to find a replacement outfit. Would never shop from here again. Save your time and your money.

September 16, 2023
Unprompted review
Rated 1 out of 5 stars

No response, no refund, no item

So, my event is coming up, even though I ordered the outfit over 6 weeks ago, it’s still not left Pakistan to be sent to me. I’ve asked for a refund as the delays are all on their side - no response. I’ve asked this multiple times - no response. On their website said it would take 20-30 days to be delivered! Well over that time and I’m due my refund but have heard nothing back from this company! They only responded to my last review, to lie and say they have responded to me - so here is hoping I get a response now!

Please - honestly don’t order from them, this is a company which does not care one iota for their customers!

October 25, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible!

So far, I feel like I’ve been totally scammed. I’m so furious. I ordered a pretty blue anarkali but it came today looking NOTHING like how it’s supposed to. Honestly so disappointed PLEASE DO NOT BUY FROM HERE

October 19, 2022
Unprompted review
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