Rehlat Reviews 26

To all victims of this scammer
To all victims of this scammer, please let us unite to report this scammer to stop them on scamming.

Here is the site econsumer.gov where we can report this scammer, it is US based against International Fraud.

(Econsumer.gov, a project of the International Consumer Protection and Enforcement Network (ICPEN), is a partnership of more than 65 consumer protection agencies around the world.

Report international scams and take more steps to resolve your complaint. Your complaint helps consumer protection agencies spot trends and work together to prevent international fraud.)

Don’t be deceived by their good reviews, They paid people to leave a good review on them. Fraud !!!!

Booking ID: RCO3782514
Refund amount : 149€
Hotel BEST WESTERN CITY CENTER BRUSSELS

I booked a hotel thru Rehlat on 23/04/25 but without any notice that there might be some adjustment changes with the price or room of what i reserved.
I just received this information after I paid.
I booked a double room and it is indicated that it is not refundable but then i don’t received the same order of what i booked.
It is so deceitful like i take it or cancel it without clarifying from their part that i will receive a full refund.
So i complained to them and on 24/04/2025 they sent me an email that they processed my refund and the working days to receive is 10-12 days.
So due date is over, i followed up my refund and they offered me a Rehlat digital wallet which I will receive a refund within 48hrs, but i can only use my refund for the next transaction with them. But i refused as i don’t want any transaction with them as they are deceiving their customer. I keep insisting my refund then they replied that the cause of delaying the refund is there is a pandemic situation even there is none. I keep insisting again for my refund and then they asked me to fill up a digital refund form so I did, then after a week they said there is some technical issue that is why they can’t process the refund so I have to repeat to confirm my details. Then after a weeks i still don’t receive my refund. I keep on following up my refund and until now they keep telling me that they will escalate my complaint and will receive a response from them within in 48hrs. After 48hrs they just keep on saying that their finance department is working on the request and the refund receipt will be shared very shortly. So I contacted them multiple times, every 48hrs as I don’t receive until now any refund and they just replied a repetitive email that "their finance department is working on the request and the refund receipt will be shared very shortly". They keep on delaying the refund until the customer gets tired of complaining to get the refund. Until now they don’t refund me and customer hotline is just laughing on their victims. This is obviously a scam, a fraud.

Payment Success, my reservation at Grand Hotel Francais was unsuccessful. I haven't received my refund.
Booking ID: RCO4111543
Give back my money soon!!!!!!!!!!!!

I don't understand how this company is still able to operate. They are outright fraudsters!! They should be banned from Google and any third party websites. When initially booked i had to email a few times before receiving my hotel voucher. Then on 28/05/25 the day before my check-in date they informed me they couldn't supply the room i had booked so offered me a lower rate room when the city view room I requested was openly available online at a lower rate with other providers so I cancelled for a full refund. Now months later after several promises to refund within 48hrs I still have no refund. I will be reporting them to the authorities in every country they operate in amd also report to Members of Parliament in India who I have relationships with in tbe hope of getting these cowboys shut down!! Check my Google review for screenshots to prove my comments.

We experienced a serious situation that required us to go home immediately. Unfortunately, the agency took our money, canceled our reservation, and did not refund us. I strongly advise against doing business with them. They are an unreliable agency that doesn't know how to run their operations. Trust me, they will waste your time and money; it's best to book elsewhere.

They toke my money when I reserved a hotel in Saudi Arabia in Jobil city and did not reply or return since 2 months till now
They are not honest and thief
There is no hotel and no money back
Warning

Extremely satisfied . Perfect service

Three months now that I have been waiting for my refund.
On the phone, they are useless. They always say that your request has been transferred to the appropriate department and that they will get back to you within 48 hours - never happens
They then confirm in writing they will refund you - never happens
Then you send countless emails asking for ETA on the refund - never respond
I have never experienced such a bad customer service EVER
Ref: RGL1692419

Recently, I had a terrible experience with Rehlat that left me feeling defrauded and frustrated. I had booked a flight with them, and after completing the transaction, I received a notification that I had been overcharged. I immediately contacted their customer service, but to my dismay, I did not receive any response. This prompted me to send several follow-up emails and make numerous phone calls, but still, no response.

After several attempts, I finally received a response from their customer service team, but it was not what I had expected. They informed me that they would deduct a percentage of my payment as a processing fee if I wanted a refund for the overcharge. This was unacceptable to me, and I felt that I was being extorted.

Frustrated and feeling cheated, I decided to take matters into my own hands and reached out to Skyscanner customer service

To my surprise, Skyscanner's customer service team responded promptly and assured me that they would investigate the matter. They contacted Rehlat on my behalf and were able to resolve the issue. I eventually promised to receive a full refund after almost a month

My experience with this Rehlat was unpleasant, to say the least. The overcharging and lack of responsiveness from their customer service team left me feeling angry and frustrated

In conclusion, when it comes to choosing a flight booking company, it is essential to do your research and read reviews from other customers. Based on my experience, I would not recommend Rehlat to anyone.

scammers, it shows a low price in every search engine once you reach the payment page, price increases by 20% as convivence fees.

Al realizar una reserva desde Skyscanner al enviarnos a Rehlat modifico las fechas. Al recibir confirmación de la reserva con las fechas cambiadas nos pusimos en contacto con ellos y no prestaron ninguna ayuda. Se basan en que la reserva no es modificable aunque haya sido un error de la pasarela, aunque sigan teniendo disponibilidad en esas fechas y al mismo precio y aunque el hotel este dispuesto al cambio previa autorización por Rehlat. Solo me falta consultar la legalidad de esto en nuestro país.

When we made a reservation from Skyscanner when they sent us to Rehlat they changed the dates. When we received confirmation of the reservation with the changed dates we contacted them and they did not provide any help. They base this on the fact that the reservation is not modifiable even if it was an error of the gateway, even if they still have availability on those dates and at the same price and even if the hotel is willing to change the dates with prior authorization by Rehlat. I just need to check the legality of this in our country.

SCAMMERS BEWARE DO NOT GET CAUGHT OUT LIKE I DID!!
NO RESERVATION WHEN I GOT TO HOTEL TOOK MONEY UPFRONT ALTHOUGH IT STATED PAY AT HOTE! HAD TO PAY HOTEL AGAIIN TO STAY AT A MUCH HIGHER RATE
TRYING TO CONTACT THEM TO RESOLVE IS A JOKE
DO NOT USE I REPEAT DO NOT USE…😢

Estafadores! Reserve un hotel y no existía la reserva, me robaron 200€

Scammers, book a hotel and the reservation did not exist. They stole €200 from me!

Horrible customer service. They never send refund they are liars
I canceled my ticket before time and contacted them multiple times about refund they asked me to fill the form which I did immediately, the rep told me you will see refund in 30 days maximum. It's been over 15 months and I am still reminding them to refund me without any action from Rehlat.

I booked a ticket on month of May and then for some personal reason I had to cancel the ticket I bought a special package which they offer on their website I selected that option I paid extra for that service and later when I change my plans for not traveling to that particular dates I canceled the booking it’s been two months now and they never refunded me the money they are keep telling me that OK we are following up but until now I didn’t get my refund

Horrible customer service. They never send refund they are liars
I canceled my ticket before time and contacted them multiple times about refund they asked me to fill the form which I did immediately, the rep told me you will see refund in 30 days maximum. It's been over 2 months and I am still reminding them to refund me without any action from Rehlat.

BID-3723730

I booked a ticket valued 2,220SR on January 2022 and payment was made.But they send me email next day mentioned that I have to add additional 250 SR as the flight company increase the ticket value.I refused to add the additional so they cancelled my booking and confirm me through email that money will be refunded within 20 working days.After long time follow up with customer service they send me email again that money will be refunded within 2 month . Still I am waiting for my pending 2,220 SR from them.They just keep lying and false promises. I don't even know when I will get my refund.
My question How come REHLAT team ask for Additional 250 SR after I purchase the ticket. Worst experience ever.please guys don't waist your money and time with them.

worst website ever
wasting time and money

This is by the far the worst company i have to deal with. They booked my flight and then asked me for more money. However I asked them to cancel the money but they told its non refundable and did not help at all. After a struggle, I contacted the airlines and then they refunded all the money but into the Rehlat account. The rehlat company representative sent me an email that I will receive just 30% of the whole ticket and the refund will be made within 50-60 days. I do not why thy the deducted this much money without explanation. However more than 100 days are past and consistently sending them the emails does not work as you will not receive their reply. Besides there phone number doesnt respond. Really the worst experience

Scammers, they took the money and no reservations. Run for your money