Relais Colis Reviews 

25,676
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I deal with curriers very often, I m very impressed with Relais colis service. Communication is outstanding, Elodie reply’s to emails immediately and is very professional. Have dealt with them se... See more

Rated 2 out of 5 stars

Le point de retrait choisi a été modifié pour m'attribuer un nouveau point de retrait très mal pratique pour moi.

Rated 5 out of 5 stars

Magasin où l'on peut se garer facilement car parking ou petit stationnement toléré près du magasin. Personnel aimable et serviable

Rated 5 out of 5 stars

Livraison parfaitement dans les délais prévus et annoncés. Retrait rapide et simple. Personnel du point de retrait aimable. Excellente expérience.

Company details

  1. Courier and Delivery Service

Written by the company

Relais Colis® vous propose des solutions innovantes adaptées à vos besoins et accessibles à tous, sur tous les gabarits de colis en points Relais Colis ou à domicile au-delà de 20 kg.


Contact info

3.8

Great

TrustScore 4 out of 5

26K reviews

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3.8

All reviews

(25,676)

3,628 reviews in the last 12 months

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Rated 1 out of 5 stars

First time using it

First time using it, I dropped off 2 packages, lost them both
One was worth 30, and they refunded me only 20

September 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Unreliable with awful communication

Managed to lose an expensive 45kg package. No tracking info for a week after the package was due to be delivered and blamed the delay on 'poor weather in the delivery area' which was completely untrue. Will never use this company again if I have a choice.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

No Doorbell, No Contact, Parcel Sent Back

Relais Colis has been the worst carrier I’ve used in Pays de Gex. The driver passed by without ringing the doorbell; no phone call, no email, no SMS. Tracking showed an “attempted delivery” that never happened. Instead of offering a pickup point or real redelivery, the parcel circulated around France and was sent back to the sender. Other carriers reach this address without problems, so this is on Relais Colis. Poor communication, poor accountability, wasted time and money. I won’t use them again.

July 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Fast

Fast, quick and nice team who helps me in the shop to get my parcel, I recommend :)

April 23, 2025
Unprompted review
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