Unable to login to account or contact customer care. No reply to emails and the telephone number doesn’t work. No customer care available?!
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See what reviewers are saying
Remit2India is a very good online portal to transfer money to India. Security wise is very good and will give you good guidance if you're transferring big amount. Special thanks to "Abdul Rauf" who d... See more
Company replied
Excellent customer care by Naveen Bachwani. Naveen went above and beyond to get me the best possible rate. He stayed on the phone for the entire time to walk me through the process and waited for the... See more
Company replied
Pratik is one of the finest officers with remit2india. He helped us redeem my wife's referral bonus which was denied and declined by a few other officers earlier. My wife was upset with their services... See more
Company replied
Company details
Information provided by various external sources
Pioneering online x-border remittance service launched in 2001. Changed the way diaspora sent money back home and also chosen for several awards & accolades including ‘World’s No.1 Independent Online Remittance Portal’, ‘Brand Leadership Award’ etc.
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Deceptive marketing
Even though they claim to be sending money in 1 hour to the account it had taken my transaction 5 days and the money is not deposited. When I call customer service they say that the transaction will still take 24-48 hours since the are facing difficulty sending funds. The status of there being a issue with there service is not posted anywhere on there website. If they are being honest there should be warning about the delay in funds deposit when a customer chooses to send money with the service.
It's bait and switch deceptive marketing.

Reply from Remit2India
Naveen Bachwani provided great service
Naveen Bachwani provided great service, smart guy !

Reply from Remit2India
Faced long delay multiple times
Faced long delay multiple times. No updates during this time and we have to call them to know the status as site says generic messages only. ETA was 0-1 hours while transferring and changed to 3-4 business days after transfer. After 3days money deducted from account and again another 3-4 days . Total 12 days ETA now.Never going to use their service again

Reply from Remit2India
Great Customer Service
Excellent staff, very honest and always willing to help.

Reply from Remit2India
My experience was top notch
My experience was top notch. Naveen provided exemplary guidance throughout the process. Appreciate it

Reply from Remit2India
I've transferred a bulk amount thru…
I've transferred a bulk amount thru remit2India and it became possible only thru few clicks. Thank you Remit2India for the offers and providing a better conversion Rate. Thank you Adil, Dabeer for patiently listening and answering all my questions and helping me transfer the Amount :).

Reply from Remit2India
Great customer support
Great customer support. Good offers and good rates

Reply from Remit2India
Good resolution
Hi Ravi Dutta,
It's nice talking to you and was resolved the queries on the fly and fixed everything. That's great.

Reply from Remit2India
Good option for first time transfers.
The executive waited for me and gave me the best rate. His name was Ravi and he was friendly.

Reply from Remit2India
HI All,
HI All,
Sorry, this is not a hunky dory story of how satisfied customer I am. It's rather an incident how Remittoindia is cheating people in the name of gift voucher.
As some of the users remember, Remittoindia came with an advertisement in November-December which committed various gift vouchers when somebody transfers the designated amount. Fortunately, I took screenshot of that offer and saved it carefully.
I followed all terms and conditions and was eligible for the gift voucher on the cumulative amount. However, when I received the voucher few days back, it was of a lesser amount.
I sent numerous emails to highlight the issue and have always got negative reply from the team. I received replies from Augustine Lobo, Somit Sarkar and lastly Xavier Fernandes. They, for some fictitious reason, unable to understand what "Cumulative" amount means and always started arguing. But, when I emailed them the screenshot of the offer, they assured me that the issue will be resolved.
Roughly 2 weeks have passed, and I still await the correct voucher.
Hence, I would advise the fellow Remittoindia users to avoid the trap of vouchers. If you really need to transfer money, do it only for the sake of transfer and forget the voucher - there is a high chance that you will be cheated by Remittoindia.

Reply from Remit2India
Hi shashikant,
Hi shashikant,
Thank for your quick support!!!
Great service.
Thank you

Reply from Remit2India
customer service was very nice and…
customer service was very nice and helpful in guiding the process of using the website options. esp Shashikant helped me in the process with patience in using wire transfer options. I will use this service for their fast and friendly service.

Reply from Remit2India
Yukti has been very very helpful and…
Yukti has been very very helpful and patience while I was busy and then she asked me for alternate times to talk to explain the benefits in detail.
I got the best value for transaction, which I can't imagine somewhere else.
Thank you very much Remit to India and specially to Yukti!
Update: I was looking for post transaction help and have not been paid any attention at all. Pre transaction I have been called immediately after request but not all after 5 hours and two request. So I would like to say that they don't care post transaction.
Hope you will find it useful.

Reply from Remit2India
Ravi Dutta helped me with a…
Ravi Dutta helped me with a transaction. Excellent service. Very Satisfied

Reply from Remit2India
The customer service is very good.
The customer service is very good.
Shashikant Raut was very helpful to us in initiating the transactions and in making sure all the needed documents are correctly submitted. He also helped us in getting very good transaction rate. He is very patient and worked with us until the process is completed.

Reply from Remit2India
Stay Away
Wanted to post since Nov 2019 as i was waiting for company reply or any applogy for poor service but no luck.
20 reviews of less than 3 star in Nov itself, i should have done this research before I actually try to do business with remit2india. I Registered my account on 20 Nov 2019, made a transection on 21 nov, untill one week 28 nov no money has been credited in the account. So started raising queries via the portal to find more about that, next day staff called me (even after mentioned in the emailed query that plz update me via the email,due to my work situation,no phone calls) and i could not able to answer that call so they left me an email to contact cust service no. No second callbacks or anything, just received email saying
"We request your immediate attention in this regard. We would also like to clarify that we will be able to process the remittance only after we contact you and verify details regarding the transaction"
so end up raising another query via the email and finally spoke to a lady she was asking me to verify details
My FUll name
DOB
Email
Address
Amount
Who i am sending
Whats my relation to the person
Reason for the money transfer
Remitter address
REmitter status working or not if working whats their profile
Remitters DOB
like seriously so many personal info I am sending money not applying for Mortgage you peeps,considering the fact i have given them my passport and DL when setting up account. I am sending my own hard earned money to these people not borrowing money or expecting any Witness for loan or anything. This company must shut down. please stay away. Thank you all.

Reply from Remit2India
Hi Naveen
Hi Naveen, Thanks a lot for the great help and support with PROMO Code. Thank you.

Reply from Remit2India
Naveen Bachwani, thanks for the Promo!
Naveen Bachwani have been very helpful. He offered me a beneficial deal on my transaction even though it was not my first time. Would really recommend to call Remit2India Customer service helpline and ask for him in case you're doing any transactions via that website.

Reply from Remit2India
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