Remit2India Reviews 

3,454
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Unable to login to account or contact customer care. No reply to emails and the telephone number doesn’t work. No customer care available?!

Rated 5 out of 5 stars

Remit2India is a very good online portal to transfer money to India. Security wise is very good and will give you good guidance if you're transferring big amount. Special thanks to "Abdul Rauf" who d... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care by Naveen Bachwani. Naveen went above and beyond to get me the best possible rate. He stayed on the phone for the entire time to walk me through the process and waited for the... See more

Company replied

Rated 5 out of 5 stars

Pratik is one of the finest officers with remit2india. He helped us redeem my wife's referral bonus which was denied and declined by a few other officers earlier. My wife was upset with their services... See more

Company replied

Company details

  1. Money Transfer Service

Information provided by various external sources

Pioneering online x-border remittance service launched in 2001. Changed the way diaspora sent money back home and also chosen for several awards & accolades including ‘World’s No.1 Independent Online Remittance Portal’, ‘Brand Leadership Award’ etc.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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4.1

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(3,454)

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Rated 5 out of 5 stars

all good !

all good !! happy to recommend.

February 24, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Deepa, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

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Rated 1 out of 5 stars

Deceptive marketing

Even though they claim to be sending money in 1 hour to the account it had taken my transaction 5 days and the money is not deposited. When I call customer service they say that the transaction will still take 24-48 hours since the are facing difficulty sending funds. The status of there being a issue with there service is not posted anywhere on there website. If they are being honest there should be warning about the delay in funds deposit when a customer chooses to send money with the service.

It's bait and switch deceptive marketing.

February 24, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, we understand your disappointment and we are here to help you. Please send in your customer ID/contact details with us via Facebook/Twitter or at info@remit2india.com so that we can get in touch with you, and assist you with your queries.

Rated 1 out of 5 stars

Faced long delay multiple times

Faced long delay multiple times. No updates during this time and we have to call them to know the status as site says generic messages only. ETA was 0-1 hours while transferring and changed to 3-4 business days after transfer. After 3days money deducted from account and again another 3-4 days . Total 12 days ETA now.Never going to use their service again

February 21, 2020
Unprompted review
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Reply from Remit2India

Hi Dipin, we wish to inform you that your transaction was processed today and shall be credited within the next 24 to 48 hours. Please note that Saturdays, Sundays, and holidays in India/USA are not working days; hence they're excluded.

Rated 5 out of 5 stars

Great Customer Service

Excellent staff, very honest and always willing to help.

February 20, 2020
Unprompted review
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Reply from Remit2India

Hi Vineet, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

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Rated 5 out of 5 stars

My experience was top notch

My experience was top notch. Naveen provided exemplary guidance throughout the process. Appreciate it

February 20, 2020
Unprompted review
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Reply from Remit2India

Hi Somakrishnan, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

I've transferred a bulk amount thru…

I've transferred a bulk amount thru remit2India and it became possible only thru few clicks. Thank you Remit2India for the offers and providing a better conversion Rate. Thank you Adil, Dabeer for patiently listening and answering all my questions and helping me transfer the Amount :).

February 17, 2020
Unprompted review
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Reply from Remit2India

Hi Teja, we are extremely honored to hear your positive response to our service. Thank you for your kind words, we always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Great customer support

Great customer support. Good offers and good rates

February 15, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

Good resolution

Hi Ravi Dutta,

It's nice talking to you and was resolved the queries on the fly and fixed everything. That's great.

February 14, 2020
Unprompted review
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Reply from Remit2India

Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

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Rated 4 out of 5 stars

Good option for first time transfers.

The executive waited for me and gave me the best rate. His name was Ravi and he was friendly.

February 14, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 1 out of 5 stars

HI All,

HI All,

Sorry, this is not a hunky dory story of how satisfied customer I am. It's rather an incident how Remittoindia is cheating people in the name of gift voucher.

As some of the users remember, Remittoindia came with an advertisement in November-December which committed various gift vouchers when somebody transfers the designated amount. Fortunately, I took screenshot of that offer and saved it carefully.

I followed all terms and conditions and was eligible for the gift voucher on the cumulative amount. However, when I received the voucher few days back, it was of a lesser amount.

I sent numerous emails to highlight the issue and have always got negative reply from the team. I received replies from Augustine Lobo, Somit Sarkar and lastly Xavier Fernandes. They, for some fictitious reason, unable to understand what "Cumulative" amount means and always started arguing. But, when I emailed them the screenshot of the offer, they assured me that the issue will be resolved.

Roughly 2 weeks have passed, and I still await the correct voucher.

Hence, I would advise the fellow Remittoindia users to avoid the trap of vouchers. If you really need to transfer money, do it only for the sake of transfer and forget the voucher - there is a high chance that you will be cheated by Remittoindia.

February 14, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Nirmalya, we understand your disappointment and we are here to help you. Please send in your customer ID/contact details with us Via Facebook/Twitter or at info@remit2india.com so that we can get in touch with you, and assist you with your queries.

Rated 5 out of 5 stars

Hi shashikant,

Hi shashikant,
Thank for your quick support!!!
Great service.

Thank you

February 12, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Karthick, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

customer service was very nice and…

customer service was very nice and helpful in guiding the process of using the website options. esp Shashikant helped me in the process with patience in using wire transfer options. I will use this service for their fast and friendly service.

February 12, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Gautham, we are extremely honored to hear your positive response to our service. Thank you for your kind words, we always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

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Rated 4 out of 5 stars

Yukti has been very very helpful and…

Yukti has been very very helpful and patience while I was busy and then she asked me for alternate times to talk to explain the benefits in detail.

I got the best value for transaction, which I can't imagine somewhere else.

Thank you very much Remit to India and specially to Yukti!

Update: I was looking for post transaction help and have not been paid any attention at all. Pre transaction I have been called immediately after request but not all after 5 hours and two request. So I would like to say that they don't care post transaction.

Hope you will find it useful.

February 11, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Mahendra, we wish to inform you that your transaction was processed on February 13, 2020 and the money was credited to the receivers account in the next 24 to 48 hours.

Rated 5 out of 5 stars

Ravi Dutta helped me with a…

Ravi Dutta helped me with a transaction. Excellent service. Very Satisfied

February 10, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

The customer service is very good.

The customer service is very good.
Shashikant Raut was very helpful to us in initiating the transactions and in making sure all the needed documents are correctly submitted. He also helped us in getting very good transaction rate. He is very patient and worked with us until the process is completed.

February 10, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Sai, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 1 out of 5 stars

Stay Away

Wanted to post since Nov 2019 as i was waiting for company reply or any applogy for poor service but no luck.

20 reviews of less than 3 star in Nov itself, i should have done this research before I actually try to do business with remit2india. I Registered my account on 20 Nov 2019, made a transection on 21 nov, untill one week 28 nov no money has been credited in the account. So started raising queries via the portal to find more about that, next day staff called me (even after mentioned in the emailed query that plz update me via the email,due to my work situation,no phone calls) and i could not able to answer that call so they left me an email to contact cust service no. No second callbacks or anything, just received email saying
"We request your immediate attention in this regard. We would also like to clarify that we will be able to process the remittance only after we contact you and verify details regarding the transaction"
so end up raising another query via the email and finally spoke to a lady she was asking me to verify details

My FUll name
DOB
Email
Address
Amount
Who i am sending
Whats my relation to the person
Reason for the money transfer
Remitter address
REmitter status working or not if working whats their profile
Remitters DOB

like seriously so many personal info I am sending money not applying for Mortgage you peeps,considering the fact i have given them my passport and DL when setting up account. I am sending my own hard earned money to these people not borrowing money or expecting any Witness for loan or anything. This company must shut down. please stay away. Thank you all.

February 10, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Deepak, we wish to inform you that in order to use the services of Remit2India KYC check is mandatory for all of our customers. Also, as per your request, your money was refunded back to the source bank account on December 3, 2019. For further queries, please write to us at info@remit2india.com and we'll be happy to assist you.

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Rated 5 out of 5 stars

Hi Naveen

Hi Naveen, Thanks a lot for the great help and support with PROMO Code. Thank you.

February 9, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Latha, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

Rated 5 out of 5 stars

Naveen Bachwani, thanks for the Promo!

Naveen Bachwani have been very helpful. He offered me a beneficial deal on my transaction even though it was not my first time. Would really recommend to call Remit2India Customer service helpline and ask for him in case you're doing any transactions via that website.

February 9, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi Anand, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)

Rated 5 out of 5 stars

Great!

Great service!

February 9, 2020
Unprompted review
Remit2India logo

Reply from Remit2India

Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.

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