Remote Control World Reviews 

2,744
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, finding exact replacements or even better-designed remotes that work perfectly for their devices. The service is highlighted as excellent, helpful, and professional, noting smooth ordering, good post-sales support, and fast, efficient delivery. Conversely, a small portion of people felt that received products were sometimes faulty, not fully compatible, or did not work as expected. Some also experienced longer delivery times than expected, even with express shipping.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, with many reviewers praising products that worked perfectly... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Service

Users describe positive interactions with service, frequently highlighting its speed, helpfulness, and... See more

Order

Clients share ambiguous opinions on order experiences, with many finding the ordering process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To be honest, I’d been looking for a new remote control for my 40-year-old amplifier for ages, and I finally found one at Remote Control. It’s programmed for your device and, yes, it all works perfect... See more

Company replied

Rated 5 out of 5 stars

My order was processed very quickly and despatched the next day, my only gripe was that as I chose the cheapest shipping option it took 2 weeks to arrive in the UK, however I chose the least expensiv... See more

Company replied

Rated 5 out of 5 stars

Super impressed with this service and company. Got exactly what I needed fixed. Would not hesitate to recommend them to anyone who needs repairs or help with remotes. Their customer service and c... See more

Company replied

Rated 5 out of 5 stars

i was looking to replace a broken remote ID8 all remotes on internet were to expensive and was not worth replacing (ceiling unit to old) found remote control world by accident on the internet to... See more

Company replied


Company details

  1. Electronics Store

Written by the company

We specialize only in remote controls development, selling and repairs. Serving the whole of Europe since 2009. ....................................................................... Unusual atypical remotes are easy for us!! Seriously, we can create any remote control for every device, with the same functions and the same button names as original RC! .............................................................................. Thousands models of brand original remote controls in our stock. .................................................................................. We only want positive reviews and we will do everything for that. If you are not satisfied with our product, please give us a chance to solve the problem before giving us a bad rating. As manufacturers, unlike resellers, we can analyze the problem, reprogram the product, or recommend another model/type (exchange is free!). Please understand that the development and production of a compatible replacement part is much more demanding than an easy "buy-sell" business model. A replacement remote control must not only be of high quality but, most importantly, must be COMPATIBLE with the product. If your remote control is not working, it is usually because it is a wrong incomatible type, not because it is defective. ................................................................................... Do not hesitate to contact us anytime on orders@remote-control-world.eu. We answer within 24 hours. If you need an immediate answer ask our experienced technician (no chat bot) in the online chat on our website 9 a.m - 9 p.m. .............................................................................. Pls note: on Mondays we are more busy (we deal with inquiries from the weekend) and we are not able to answer emails within 24 hours as usual. It's better to ask on the online chat on Monday if you can't wait.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,744)

653 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice product awesome support!

I ordered a replacement remote for my Technics ST-HD50 and it was delivered as promised.

As soon as I got my new remote I realised that it would be possible to program other devices to the same remote as well.

Therefor I contacted RCW.eu and asked them for help if this was possible to solve after delivery.

They where willing to help me for no extra charge helping me to reprogram the remote without having to send it back.

So without me knowing this when I placed the order I’m now able to use the same remote for both my sound system and TV!

I am already planning to order another remote for my living room TV!

Nice products awesome support!

February 10, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Marcus,
Thank you so much for your amazing and detailed review!

We’re really happy to hear that your replacement remote for the Technics ST-HD50 was delivered as promised and that we could help you unlock even more functionality. It’s great to know that you’re now able to control both your sound system and your TV with the same remote — that’s exactly the kind of solution we love to provide.

We truly appreciate your kind words about our support and your trust in us. We’ll be more than happy to assist you again when you order the next remote for your living room TV!

Best regards
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD

Advertisement
Rated 5 out of 5 stars

Purchase with Confidence

I had an excellent experience selecting the correct replacement remote for my Outlaw Audio 950 Pre/Pro. The ordering process was smooth, the remote shipped quickly, and it arrived within 3–5 days. It even included a detailed schematic showing how each button corresponded to the original remote, which was a great touch.
Initially, the remote powered the unit on but not off. I reached out for support and received a re‑program file along with clear, concise instructions. After applying the update and selecting the correct button, the remote worked perfectly and now powers off my preamp as expected.
A big shout‑out to Ondřej Krejčí for sticking with me and making sure everything worked correctly. Outstanding support from start to finish.

January 29, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for sharing your experience. We’re delighted to hear that your replacement remote for the Outlaw Audio 950 Pre/Pro worked perfectly after applying the update, and that the ordering process and support met your expectations.

We will be sure to pass your kind words on to Ondřej Krejčí. It’s wonderful to know that his guidance helped ensure everything worked correctly.

We truly appreciate your feedback and your recommendation — it’s exactly the type of experience we aim to provide for every customer.

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Replacement remote for Yamaha DSP A1000

Hello all I was looking to get my remote control replaced for my Yamaha DSP A1000 as it’s over 40 years old and mine wasn’t working properly. I found this company that offers a replacement remotes and had one for my Yamaha.The part number is VK577300 and I received it in a timely manner and it works amazingly.All the buttons on my original remote are duplicated and laid out a little bit different but everything works. I highly recommend using this remote for this application if you’re looking for a replacement.Thank you very much,Robert Cohen.

January 18, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your detailed feedback. We’re thrilled to hear that your replacement remote for the Yamaha DSP A1000 (VK577300) works perfectly and that all functions are fully operational, even after so many years.

It’s fantastic to know that the layout and functionality met your expectations, and we sincerely appreciate your recommendation. Your experience motivates us to keep providing high-quality replacement remotes and support for all our customers.

Kind regards,

VAT ELECTRONIC - REMOTE CONTORL WORLD

Rated 5 out of 5 stars

Easy process to order!

Easy process to order a remote for some outdoor heaters which we received as a gift, but without the remote to make them work. Great website, clear explanation to ensure we ordered the correct one. Worked immediately on receipt.
Very happy and great post sales service too.

February 5, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your kind feedback. I’m delighted to hear that the ordering process was easy, that the remote worked immediately, and that you were satisfied with our post-sales support.

We really appreciate you taking the time to share your experience and are thrilled you’re happy with your purchase.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Shopping process straightforward

Shopping process was nice and straightforward. Ordered remote for Sony TV and it was just as advertised - brand new and worked perfectly.

February 5, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your feedback. I’m glad to hear that your shopping experience was smooth and that the Sony remote arrived as expected and works perfectly.

Your satisfaction is very important to us, and we appreciate you taking the time to share your experience.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Advertisement
Rated 4 out of 5 stars

Original Remote Control

I received exactly what I expected but time for delivery was to long.

January 9, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your feedback. We are glad to hear that the remote control met your expectations. We also apologize for the longer-than-expected delivery time and appreciate your patience.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

It is working perfectly.

December 9, 2025
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your feedback. We are very glad to hear that your remote control is working perfectly. Your satisfaction is our priority, and we truly appreciate you taking the time to share your experience.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Found what I needed, fast delivery & excellent communication

Fast delivery and excellent consumer communication.

February 2, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear customer,

Thank you very much for your positive review!
We're happy to hear that you were satisfied with the fast delivery and our communication. We truly appreciate your feedback!

Best regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 3 out of 5 stars

I only give it 3 stars because of the…

I only give it 3 stars because of the shipping time. I paid for express but it took over 3 weeks even though it was the Xmas period which I understood would take a bit more.

The product though is the best, I’ve tried others and they stick or don’t work after a week and only allow direct button pointing. This one is exactly like the original so I’d give it 5 stars.

February 5, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Remote arrived quickly and worked as…

Remote arrived quickly and worked as expected.

February 3, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,
thank you for your feedback.
We are pleased to hear that the remote control arrived quickly and works as expected.

Should you need any assistance in the future or have further questions regarding compatibility or setup, we will be happy to help.

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

I have used this company before and…

I have used this company before and always found them to be prompt with delivery and very professional. I had a problem with the current order but Helena very kindly sorted it out and now happily all is well. I would certainly use them again!

February 2, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear customer,

thank you very much for your kind review and for coming back to us again. I’m really glad to hear that you’ve always found our delivery prompt and our service professional.

I’m especially happy that I could help resolve the issue with your recent order and that everything is now working well. Your trust truly means a lot to us, and I would be very happy to assist you again in the future.

Thank you for recommending us!


Best regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Very helpfull when contacted to ask…

Very helpfull when contacted to ask about the type of remote control for the gas burner.

February 2, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear customer,

thank you very much for your positive review. I am glad to hear that our support was helpful when you contacted us regarding the correct remote control for your gas burner.

We truly appreciate your feedback and your trust.

Best regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Good product, fantastic delivery time

The delivery was extremely quick, and the product was just as described. It’s not the original remote which was about four times the price, and of course you can feel the difference in quality compared to the manufacturer’s model. However, the item was as described, works perfectly well, so I highly recommend this company.

February 1, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your detailed feedback! We’re glad to hear that the remote works perfectly and met your expectations. We always aim to provide clear product descriptions so that our customers know exactly what to expect, and it’s wonderful to hear that this helped in your purchase decision.

We truly appreciate your recommendation!

Best regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Advertisement
Rated 4 out of 5 stars

I ordered a remote for a ceiling fan

I ordered a remote for a ceiling fan, even though I knew it wasn’t an original what turned up was like a toy which the infra red light never even worked.
Don’t answer their emails so not sure if it’s a complete scam
Or not.

Update remote control world have contacted me and the issue has been resolved

January 9, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your feedback. I’m very sorry to hear about the issues you experienced with the ceiling fan remote.

I would like to clarify that we did respond to your email with troubleshooting steps to identify and resolve the problem. Unfortunately, we did not receive any reply from you, and without your feedback on the tests, we are unable to move forward and provide a proper solution.

We are always happy to assist and resolve any issues, but we need the customer’s cooperation to ensure the remote functions correctly.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Very easy interaction

Very easy interaction! The delivery was UNBELIEVABLE fast! Just couldn't believe the remote control arrived to Finland in 2 days!!
And the product is just what was promised.This was my second time I made business with this company. Both deals went like this: fast and smooth! Strongly recommended!

January 23, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear customer,

thank you so much for your amazing review! I’m honestly very happy to hear that the interaction was easy and that the delivery to Finland was unbelievably fast.

It truly means a lot to me that this was already your second purchase with us and that both experiences were fast and smooth. Knowing that the product met your expectations and that you would strongly recommend us is the best feedback I could ask for.

Thank you for your trust — I’ll be very happy to assist you again anytime.

Best regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Only 2 days after placed order. The remote was exactly as described and works perfectly. Can only recommend.

January 23, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your feedback. We are delighted to hear that the delivery was fast and that the remote control works perfectly.

We truly appreciate your recommendation and are pleased that you are satisfied with your purchase.

Best regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

I searched and ordered a LG magic…

I searched and ordered a LG magic remote based on the S/N on my existing remote. The one i received, although it was announced on the RCW Homepage, was not a magic remote even though it looks excactly the same.
Update:
After having posted this review here on TrustPilot, RCW have contacted me and enquired about the remote I've recieved.
They have since reviewed the order, and acknowledged a mistake was made during dispatch and have shipped a correct replacement unit at no cost.
I've changed from my initial 2 star review to a 4 star.
Thank you for a very accommodating costumer service experience in the end.
E.

December 15, 2025
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

We are very sorry to hear about the issue you experienced with the LG Magic Remote. Please rest assured that we are committed to resolving this situation and ensuring you receive a fully functional product.

It is unfortunate that we were not contacted directly regarding this problem. We only became aware of the issue through your review. Without being informed, we are unable to address or resolve such problems promptly.

We always strive to assist our customers quickly and to provide the correct and fully working products.

VAT ELECTRONIC - REMOTE CONTROL WORLD

Advertisement
Rated 5 out of 5 stars

Quick and good service. Very happy with that.

I needed a replacement remote control for my Modore 140 gas fireplace after my dog decided to chew on the original one. :-(
After some online searching, I came across this website.
I always check reviews before ordering online and the positive feedback gave me confidence to proceed.
I contacted customer support via the online chat with a few questions and received quick and helpful responses.
Ordering was quite easy, and after that, I immediately received a clear order confirmation and shipping information.

The remote was delivered within a few days and arrived neatly and securely packaged.

Pairing the remote didn’t work right away, but with the clear instructions provided through the chat, the issue was solved within five minutes.

Overall, a very positive experience: fast service, great support and excellent communication.
Very satisfied!

January 28, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear customer,

thank you very much for your detailed and kind review. We are really glad that you found us and that the positive feedback helped you feel confident placing your order.

We're happy to hear that our customer support was able to assist you quickly and that the pairing issue was resolved within minutes. It's great to know that the remote control arrived safely, worked as expected, and that the overall experience met your expectations.

Thank you for sharing your story with us (and we hope your dog is forgiven 😊). Your satisfaction truly means a lot to us.

Best regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Two remotes from Czech Republic to UK…

Two remotes from Czech Republic to UK in 27h06m (!), still amazed. Thanks to UPS too.
Premium Sony remotes (an upgrade for a new set that came with cheaper remotes), both work as hoped. Very impressed, thank you!

January 23, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your wonderful feedback. I’m delighted to hear that the two premium Sony remote controls arrived quickly and reliably, and that they are working exactly as expected.

We always strive to provide our customers with fast delivery and high-quality products, and it’s great to know that this was your experience.

Thank you for your recommendation!

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

I ordered a remote control from the…

I ordered a remote control from the company for my 10-year-old 3D TV because the old one broke. This is the only place I found a replacement on the internet, but at first I was afraid to order it because I didn't believe that based on the picture and description I would get the same one as the original. I ordered it, received it today, and it is a perfect match for my previous remote magic remote control in every way, it is perfectly the same as the original! A big, big thank you to the company for it! (Brand new magic radio (RF) replacement remote control LG AN-MR500, AKB73975807, VOICE, MAGIC CONTROL (ANMR500, AKB73975807, VOICE, MAGIC CONTROL). Vámberszki Roland-Magyarország

January 20, 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Roland,

Thank you very much for your wonderful feedback! I am thrilled to hear that your replacement LG AN-MR500 Magic Remote perfectly matches your original remote and that it is fully functional.

We truly appreciate your trust in ordering from us, especially for a device that is no longer commonly supported. It’s very rewarding to know that our product met your expectations completely.

If you ever need any further assistance or additional remote controls, please don’t hesitate to contact me.

Best regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look