Remove My Car Reviews 

3,859
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff members who arrive on time and handle the vehicle collection with great care and absolute professionalism. People consistently note that quotes are very competitive, payments are typically received quickly, and the entire administrative process remains completely straightforward and stress-free. However, some reviewers were not happy with unexpected last-minute price reductions and occasional frustrating delays in receiving their promised money. A few consumers also reported poor communication experiences and unhelpful responses from support agents when trying to resolve these specific concerns.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting efficient communication, prompt collection,... See more

Payment

Users describe positive interactions with payment, noting that funds were generally transferred quickly and... See more

Staff

Customers report widespread satisfaction and appreciation regarding the staff and drivers. Reviewers... See more

Price

People report positive experiences with price, often noting that they received competitive and fair quotes... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying widely among consumers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience couldn't have been any better. I put the details on the website and was given a competitive quote which I accepted. The dealer contacted me promptly and arranged a suitable collection ti... See more

Rated 5 out of 5 stars

Arranged for my old Landy to be removed due to continued expenses. The process are seamless, no hassle, always kept well informed as I only had certain days available, also no hassle regards picki... See more

Company replied

Rated 5 out of 5 stars

Always worth googling prices for “vehicle collection”. Remove My Car - gave the best Quote, agreed the amount and the collection of the vehicle was arranged.Payment into my bank account was duly re... See more

Rated 5 out of 5 stars

Twice I have had to have my car removed due to them breaking down and Remove My Car have been fantastic both times! Instant quotes, clear communication and really helpful when I had any concerns or qu... See more

Company replied


Company details

  1. Vehicles & Transportation

Written by the company

Remove My Car is one of the leading Scrap Car Networks quoting instantly online for Scrap and Salvage vehicles. With over 10 years experience in the industry, we're here to ensure you get the very best price for your unwanted car.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,859)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have got a quote from them

I have got a quote from them, i have also specified in notes that the car got the gearbox removed but it will come with the car, then someone called me, 4 days later, and when i told them again that the gearbox is out but it will come with the car, he said he can only offer me half price. So far this is one of the companies that i will not recommend to anyone, i will never try this company ever again

September 12, 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Hi Adrian,
We have sent a request in reply to your feedback so we can look into this for you. So we can locate you on our system, please reply with your reference or vehicle registration number.
Thanks
Remove My Car Team

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Rated 5 out of 5 stars

Very efficient on collecting the car

Very efficient on collecting the car. Professional definitely recommend.

September 8, 2025
Remove My Car logo

Reply from Remove My Car

Thank you very much for your feedback! Thank you for recommending Remove My Car. Much appreciated.

Rated 5 out of 5 stars

TOP NOTCH

From start to finish everything was spot on price was decent and everything was quick and sharp and done on time

September 2, 2025
Remove My Car logo

Reply from Remove My Car

Thank you for the 5-star review. Your feedback is greatly appreciated.

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Rated 5 out of 5 stars

Efficient!

Very quick, efficient and gentle. All the process has been very quick and smooth with non concerns. Recommended.

September 1, 2025
Remove My Car logo

Reply from Remove My Car

Thanks for sharing your experience and for recommending Remove My Car. Very much appreciated!

Rated 5 out of 5 stars

Fast and simple

Easy taking away, no hassle, payment arrived the next day

August 29, 2025
Remove My Car logo

Reply from Remove My Car

Thank you for the 5-star review. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

I arranged collection of the car for my…

I arranged collection of the car for my elderly parents. Very straightforward procedure, helpful staff and payment was received the same day. Highly recommend.

August 19, 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Thanks for sharing your experience and for recommending Remove My Car. Very much appreciated!

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Rated 5 out of 5 stars

Really good company and people

Really good company and people. Great service and communication. I highly recommend them. Thank you for everything.

August 22, 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Thank you, we are pleased to hear everything went smoothly as it should.

Rated 5 out of 5 stars

easy smooth

Just so easy and smooth

August 22, 2025
Remove My Car logo

Reply from Remove My Car

Thank you for your feedback and 5 star rating.

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Rated 5 out of 5 stars

Fantastic service!

Twice I have had to have my car removed due to them breaking down and Remove My Car have been fantastic both times! Instant quotes, clear communication and really helpful when I had any concerns or questions. I couldn’t get to be there for the pick up due to work but they took all my details, and ensured everything went smoothly and the payment was in my bank within a few hours. Honestly, brilliant service, I really highly recommend!

August 21, 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

We are glad to hear everything went smoothly as it should! Thank you for taking the time to leave feedback too.

Rated 1 out of 5 stars

Terrible company

Terrible company. Guaranteed me a price, then they changed their mind when they got here. All a big scam just to waste your time. Don't fall for it. Seriously.

August 21, 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Hi,
We have sent a request in reply to your feedback so we can look into this for you. So we can locate you on our system, please reply with your reference or vehicle registration number.
Thanks
Remove My Car Team

Rated 5 out of 5 stars

That old advert...they don't make a…

That old advert...they don't make a drama out of a crisis...that's my experience. I was given a quote which was honoured a time and date to recover the vehicle and it all went to plan politely and professionally. Positive experience. Highly recommend.

August 14, 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Thank you very much for your detailed feedback! It is great to hear the process was seamless for you! Thank you for recommending Remove My Car. Much appreciated.

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Rated 4 out of 5 stars

Really easy to use

Would have been nice to get more for the car. But the service was great and really easy to use. They sent me a text in the morning and let me know everything I needed to know beforehand

August 1, 2025
Remove My Car logo

Reply from Remove My Car

Thank you, we are pleased to hear everything went smoothly as it should.

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy, we were quoted a valuation which was agreed then a date and time to suit us for collection. Straight forward and no fuss!

August 8, 2025
Unprompted review
Remove My Car logo

Reply from Remove My Car

Thank you for your feedback. Much appreciated and thank you for choosing us!

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